Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $39.99
Clearance
The comparable value price is $79.99

Customer reviews

Rating 4.4 out of 5 stars with 213 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend

Customers are saying

Customers often highlight the GameCom 788 Gaming Headset's excellent sound quality and comfortable fit. Many appreciate its reasonable price and convenient USB connectivity. While some users mention the bass could be improved, the overall positive feedback points to a well-received product. Additional praise focuses on its lightweight design and compatibility with various gaming systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 213 reviews
  • Rated 3 out of 5 stars

    Needs a better mic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get the mic to increase volume. Need external

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not comfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels weird when I wear these headphones, I expected better quality microphone, and way better and loud sound compare what I get. They are not too bad, but not worth their price for sure. I wish I could return them, but it over 15 days.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Overall average

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice enough headset . Decent sound quality but a little pricey for the overall quality , but isn't everything these days .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great head set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these head sets were great for what i used them for which is gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my 3rd playtronics and have been happy with all of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with purchase.would recommend to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for gaming. Love the easy to access controls

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not loud enough, would not even think about them a

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set reviewed good, they look good in the package and even setup in minute's. However, no matter how hi you crank the inline, windows, or equalizer volume, you will not get what you expect when used as usb. The usb sound card is the bad part here, the headphones plugged into your normal sound card is great and very loud. I returned these for a more known gaming set and had some of the same issues, except they have a patch out to fix it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic is very faint, audio is horrible. Every time I moved, the audio cut out. Software did not work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good enough. Just using for chatting online.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable, great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say really. Headset is comfortable. It's pretty snug so it doesn't start sliding off in the middle of an intense game. Sound is excellent. It's also great at blocking out other noise (which makes it hard to hear when I'm being called to dinner). I haven't tried the mic out yet, but that'll come eventually. Looks awesome too. Even though it's a large headset it looks relatively low-profile I think.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love at first sound bite!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is BOOMING and setup was a breeze. The mic receives clear and clean, even with the air conditioner running in the background. No muffling or distortion. The interface is simple and effective -all you really do is select the mode (Gaming/Movie or Music) and turn the Dolby 7.1 on or off. No fancy EQ or voice modulator with the stock setup but I don't need that to game. They are a little uncomfortable but that may be a blessing in disguise. Otherwise I might never wanna take them off! Great headset. I hope to have these for many years to come.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you so much for your feedback and recommendation! We are happy to hear that you are enjoying your GameCom 788 headset for your games. It is definitely one of very popular Plantronics headsets for gamers! Plantronics

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset to replace a pair of Sennheiser 780's that wore out too quickly. I had a clip-on mic that worked well but wanted an integrated solution. I am using an onboard Realtek sound card on my system and wanted 7.1 sound without having to break the bank. Although this Plantronics headset uses simulated 7.1 it transformed my gaming experience in Battlefield 4. The sound is so rich and deep it is like playing a new game all over again. The guns and explosions sound more realistic and I really feel like this headset has given me a more immersive experience. I can hear footsteps and pinpoint enemy locations better than ever! The mic quality seems to be good as well. As far as comfort I think these are on par with the Sennheisers which were very comfortable for long periods of gaming. I haven't felt they needed any break-in period as others have stated. The ear cups won't block out all the sound if the room you are playing in has lots of background noise, but I found they were good enough that it didn't interfere with my gaming session. I have not noticed any bleed over of sound when using the mic either. For the price these cannot be beat!

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you so much for sharing your GameCom 788 experiences with others. Please join the conversations on Plantronics Sounding Board to discuss latest communications trends and newest gaming gadgets. Plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing audio quality, only one small issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this headset for about 3 or 4 months now and it has amazing quality. It makes me wonder why I never had a headset prior to this. The only issue I've ran into was my own fault. I ended up breaking the plastic coupler on the right side, but with the alignment arrows and super glue, I was able to make it good as new. Haven't had any other issues and would and have been recommending to everybody I know

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones for gamers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for gaming. The headphones provide great crystal clear sound and they do have doulby subwoofers(surround sound) in them which i did not see on the box, but I was in a hurry. The microphone is on the shorter side so you do have to speak loader then usual. They are very sturdy and built with better quality materials then turtle beach in my opinion. Overall these are the great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    GREAT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. I've had others, but not like this one. Comfortable, with high quality all around!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Awesome headset!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this headset. I've actually been in need of a new one, and happened to come across this on the shelf in my local store. I'm a big fan! The headset is at a reasonable price compared to other products, and it's really comfortable. The League of Legends skin is definitely a bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Gaming Headset Ever!! Love it!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure what sort of headset I was going to get when I walked into Best Buy. The GameCom 780 was priced right in my price range so I gave it a try. I couldn't be happier as it is so comfortable after wearing it for hours there is no fatigue of my ears and the sound range is fantastic, I can't believe the sound that comes out of this headset. Such an amazing value as I recommend the GameComm 780 to anyone that enjoys gaming as it opens up an entire new gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset, very comfortable, and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Great Gaming Headset for Under 100 dollars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Plantronics GameCom 780's are a great buy for the price. Other gaming headsets with 7.1 Surround sound are above 100 dollars. Feels one hundred times better than my old Turtle Beach's.

    I would recommend this to a friend