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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 213 reviews

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90%
would recommend
to a friend

Customers are saying

Customers often highlight the GameCom 788 Gaming Headset's excellent sound quality and comfortable fit. Many appreciate its reasonable price and convenient USB connectivity. While some users mention the bass could be improved, the overall positive feedback points to a well-received product. Additional praise focuses on its lightweight design and compatibility with various gaming systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 213 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greatest headphone for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried the wireless versions but did not play nice with windows 10. But this wired version has great sound and performance any gamer will love! Do yourself a favor buy this now forget about the buggy wireless headphones

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    High level of sound quality for someone on budget.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this headset is a great deal. Unless you want to spend a few hundred on a designer brand headset, this one is a great headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far. Son says it has very good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 17 year old son has been very happy with this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity washer, very efficient & easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He loved the headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to exchange things when the cord was broke

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be decent, but having problems with what seems to be a short or defect in one of the sides- sound quality not the best and difficulty trying to record- have to shout to get the mic to pick up the sounds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gamesters paradise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable great sound quality for gaming music movies or anything. Best pair of headphones I have ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor shielding from outside noise, software buggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the sound inside the headphones from the powered speakers is clean, the actual padding on the headphones - to normally reduce outside noise from being heard - is really weak. You can hear everything outside your headphones as if you didn't even have them on. Also, after fifteen minutes of use, the sound gets distorted and is unlistenable. Plantronics support doesn't seem to recognize this even with multiple customer's comments. DONT BUY THESE.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    affordable and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that for the money you can not beat these headphones. No way you can mess up like smaller ones 2

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great starter set of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my son and he uses them all the time playing online games. He told me he could wear them all day they were so comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At my time of purchase it was considered one of the best headsets for the money. It didn't disappoint.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It Depends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used these on skype and a few games, but when i used them on other things like Call of duty and Counter Strike And they Sounded Rather Bad, so it overall depends on the use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    top of the line headset at the time. The company has great customer service and backs up there headset and warranty

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a value buyer. I looked at the full spectrum of headset available up through about a $300 price tag. This set is excellent for less than $100. I'm very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset and Awesome qualtiy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset gives me really good quality sound, and they are great at canceling noise around you, great when you are gaming. Would greatly recommend to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 2 out of 5 stars

    not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About the only good thing these offer is their light weight. The sound was muffled, and the quality of the mic is horrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bought on sale, not worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but the mic sucks. The person hearing you speak using the mic can hear a clicking/popping noise.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      I'm sorry to hear you are having trouble with your 788. If the mic isn't working we can replace that device. It has a 1 year warranty from the date of purchase. You can use the following url to view our replacement steps.
      http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All

      You may also want to contact our support team for help troubleshooting your 788. You can contact them a few ways.
      Phone - 1-800-544-4660 prompt 5 ext 5538
      Email - http://www.plantronics.com/us/support/kb/ask.jsp
      or Live Chat - http://www.plantronics.com/us/support/kb/chat.jsp Plantronics

  • Rated 3 out of 5 stars

    I ended up returning these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these would be awesome PS4 head sets. Turns out they plug into a usb hub, so they weren't convenient. I returned them

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      The 788 will only work for a computer. We do have headsets that will work for a gaming console, like the PS4. Like the Rig. You can use the following url to view the Rig.
      http://www.plantronics.com/us/product/rig Plantronics

  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Excellent mid range headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace a set of 20 year old Sterling Te-200 studio phones I was using for gaming. I was looking for a set of headphones that would produce similar quality that those great studio phones could reproduce and I have not been disappointed! They fit my medium sized head with no pain over long sessions and haven't caused my ears to sweat like other headsets that use leatherette/vinyl ear pads. The felt is soft and comfy and completely surrounds my ears. At first I was a little sad the speakers didn't produce more bass but after installing Equalizer APO and playing with the frequency gain, I was able to tweak to my preference. Sound is now beyond what was, out of the box, good and balanced. The virtual surround positioning is excellent, but the sound produced by turning it on is echo-y and sounds like you are in a gigantic empty room. I found the headset still works in surround without the Dolby surround turned on. Just set the in game preferences to use surround. All the benefits of surround without the echo of the virtual 7.1. The mic quality is outstanding. I didn't think a boom mic could produce sound nearly as clear as a high dollar condenser mic. Don't get me wrong, if you want studio quality recording you will need a studio quality mic, but this mic is excellent and I've tossed the beamforming mic that came with my soundcard back into the parts bin without a second thought. With the Equalizer APO I've also been able to mess with the mic and added a compressor and some frequency gain tweaks to get my voice to sound almost like a professional. People didn't believe it was me at first because of how much a difference this mic has made! The build quality looks to be a little on the cheap side and it seems like I'll need to be very careful to not stretch the headband, as I could see how it could snap like others have reported here and other sites. The usb cable could be longer, I'm finding that its right at the limit of its reach if I lean back in my chair. Nothing a USB extension can't fix but would be nice if they had a 9-10 foot cord instead of a 6, for those that don't have their case right next to their seating position. Overall, I'm very pleased with my purchase and would highly recommend these for people looking for a quality headset and mic combo for their PC in the sub $100 price range.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you very much for your thorough feedback and recommendation. We truly appreciate it. Please join the conversations on Plantronics Sounding Board GameCom forum and chat with other gamers. Plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great, clear headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price. clear sound and easy to install. not bulky

    I would recommend this to a friend