Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
200749-63
SKU:
5709005
Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3863 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the M95 Bluetooth Headset's sound quality, battery life, and ease of use. Many also appreciate its comfortable fit and the long talk time it provides. While some users found the maximum volume insufficient, and occasional connection issues were reported, the positive feedback on other features outweighs these concerns. The headset is also frequently cited as lightweight and affordable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 3,863 reviews
  • Rated 5 out of 5 stars

    It works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bluetooth works great, and it is so much easier to work from home with a bluetooth device. My only problem is putting the headset on mute. You have to press both up and down volume keys. With my big hands and this being such a small device, sometimes its hard. I just opted for putting muting though the phone instead of through the headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Bluetooth for the price! I love the clear reception and crisp audio that I get while using it. It is very durable. I once accidentally washed it is one of my pant pockets. I took it out of the washer and put it over an air vent to dry out overnight. It was good as new and working the next morning!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great ear piece. fits comfortable in ear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily fits in my ear, the battery life is long, very stylish

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plantronics M95 Bluetooth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good with cell phone but you can't be to far away from your phone or it disconnects. It connects right away when you get closer to your phone. Not a bad earpiece for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad compare to others.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not too bad, but it is causing pains in the ear lobes and not that comfortable. The volume is okay and I hope the manufacturer will look into that for future improvements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable, easy set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several noothtooth ear pieces over the years and after purchasing a few less then effective ones, only buy plantronics. The ear loop keeps the unit comfortably in place. I use it in the car for hands free use, as well as, at home while doing house cleaning and exercising.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great ear piece

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this ear piece, so far the best one I have owned

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love that it has dual purpose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a set that had dual purpose. To listen to music and answer the phone with little to no delay, and this product does just that! I love it! I wish it had a longer battery life though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits, but quite sensitive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It's one of the few that will fit in my ear. It is very sensitive though. I get complaints all the time about background noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Somewhat noisy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantonic bluetooth is very reliable and work for longer hours but I realize that if someone who uses same product calls you, the Bluetooth is very noisy and not clear. My boyfriend and I have same blue tooth. I can't hear him when he calls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up. Clear connection paired automatic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for a simple blue tooth. Picks up every little sound though. But in a pinch this will do and works with Google assistant better than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect Bluetooth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Bluetooth device it's awesome everything I wanted low price great quality has all the features I wanted I recommend this to anybody that needs a Bluetooth absolutely no complaints no reason to get any other type of product this one by far is number one in my book Thank You Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product for the money. I do have some problems keeping it in my ear at times but it is probably because I have very small ear canals. I would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is good, not great. I can hear people on the phone well but they say it has an echo back at them sometimes. Still a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an awesome headset.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was brought out to my car. Item works above and beyond my expectations. Need it as driving with a phone stuck in my face or attached to the side of my head is beyond dangerous. I appreciate you guys for providing your services.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume doesn't go that loud it's doesn't announce the number or name of incoming call. Also people tell me that I sound far away from the phone.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our M95, we are sorry to hear you're experiencing trouble with your unit.

      This model does not feature a caller announce feature, but In order to troubleshoot connectivity or audio issues you might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test.

      If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance. Plantronics

  • Rated 2 out of 5 stars

    Issues Pairing with iPhone

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased the M95 in January it worked great. It paired easily with my iPhone 7 and performed well. Had I done the review then, it would probably be a 4 or 5 star product - In my opinion. Then I upgraded my phone to the new iPhone SE (2nd generation) earlier this month (May). The Bluetooth now constantly cycles through connecting and disconnecting. Almost endlessly it says “Power on. Phone 1 connected”, only to follow up with the same statement, just seconds later. Then it will disconnect and announce “No phone is connected.” I reconnect it manually and the process starts all over again after a few minutes. This isn’t to say that it is entirely unusable. If I connect the Bluetooth and immediately make a call, it will stay connected for the call. And it seems to stay connected after I hang up. It’s just not consistent. It’s very frustrating when I’m driving, or otherwise cant reach the phone. If I power it on when I get in my car it will disconnect by itself after a couple of minutes. I googled the problem and found apple discussions about this same problem from iPhone 11 owners, which now seems to also be affecting my new SE. Overall, I’m disappointed with the product and would not recommend it. That said, it may work on your phone depending on the brand and model. I just feel like there should have been some warning about this possibility.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review of our M95; however, we're sorry to hear you were not satisfied with your product. If you are experiencing connectivity issues with the headset you may want to try resetting the Bluetooth connection between the headset and your phone, simply by unpairing and re-pairing the headset. We also recommend rebooting the phone and testing the headset with a different mobile phone to isolate the problem. We will forward your comments to our Product Development Team, as we appreciate feedback based on customer use to create the best possible products. Please don't hesitate to contact our Customer Care Team at 1-888-363-0726 if you require assistance. plantronics

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    11 hours is good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talking in phone sound quality good. But when I put my map direction on i cant hear through blue tooth unless i keep powering my phone off.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you for your review on our M95. We're sorry to hear you are having trouble with your earpiece. If your earpiece works fine during calls and by listening to music and videos, please note this may be related to the capacity of the app to detect Bluetooth devices. It is the app the one that has to be able to detect a Bluetooth device a source of audio. If the app doesn't have the Bluetooth profiles, it won't produce any audio on the earpiece. If you would like further assistance on this, please contact our Customer Care Group at: https://www.plantronics.com/us/en/support/contact Plantronics

  • Rated 3 out of 5 stars

    Fair Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic Bluetooth. The one thing I like is that it alerts if you are too far away from your phone.

    I would recommend this to a friend