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Customer Ratings & Reviews

Model:
200749-63
SKU:
5709005
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Customer reviews

Rating 4.3 out of 5 stars with 3863 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the M95 Bluetooth Headset's sound quality, battery life, and ease of use. Many also appreciate its comfortable fit and the long talk time it provides. While some users found the maximum volume insufficient, and occasional connection issues were reported, the positive feedback on other features outweighs these concerns. The headset is also frequently cited as lightweight and affordable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 3,863 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to use and very easy to set up, great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. the volume could be a little louder though when driving

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great bluetooth to start out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the pro legend so i purchase this one more basic for my mother

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No noise Cancellation feature.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is a truck driver. So noise cancellation is a biggie for him. He did not even want to open the box once he saw that feature was missing. I told him to try it out anyway , only to find he had problem hearing me as I did him. Will be returning.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Worked fine for a few days

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked fine for a few days. Was able to connect it to my laptop and cell phone. Very clear sound. After a few days the microphone quit working. This was my 2nd one and both had the same issue.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for sharing your honest feedback on our M95. We're sorry to hear you've had trouble with your unit. Please rest assured that we take the quality of our products very seriously, and scenarios like these are very unlikely. To isolate the cause of the issue, please verify if the issue happens when the earpiece is paired to a single device. We must mention that the M95 is compatible with any cell phone and tablet that supports Bluetooth headsets. yet when paired to a laptop, it may not provide the same performance. Nowadays many computers have Bluetooth built-in but not all of them support Bluetooth headsets. Many times, these drivers are not installed by default – even on new computer installations. We thank you for bringing this to our attention. If you get the same results even when the earpiece is paired to two cell phones, then there might be an actual issue with the unit. This product counts with a one-year warranty. If you require further assistance, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726. plantronics

  • Rated 4 out of 5 stars

    Great BT headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to pair. The signal is quite clear. You can pair two phones at the same time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good ear piece.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth ear piece from Plantronics is good. I use it all the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok I guess...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to try to solve a wind noise issue while driving. It worked great until I got on the highway then was still not loud enough to overpower the noise. I would recommend it if you have a quieter vehicle or will be using it in a quieter environment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good blue tooth and the price is just right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has good quality but the battery life is short

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a model from another brand that is no longer made. It works perfect from my side of conversations but multiple people on the other end of the conversation have complained about strange background nosies (possibly from the noise cancellation feature).

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello and thank you for your honest review on our Explorer 500 headset. However, we are sorry to hear about your experience. Audio issues with Bluetooth headsets can be caused by a bad connection with your mobile or an actual problem with the headset. You may want to reset the Bluetooth connection with your mobile. To do so: 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset by pressing and holding down the call control button until you hear "pairing". 4) Access your Bluetooth settings and select "PLT_M95". Once successfully paired, you will hear "pairing successful". You may also want to test the headset connected to a different mobile to completely isolate the issue. Our intention is to provide the highest quality products to our customers and we thank you for bringing this to our attention. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance. plantronics

  • Rated 5 out of 5 stars

    Good headset sets on ear not inside.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this one as it is easy on the ear. Warranty and extended one are great and should be bought as well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Below average Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wind noise is bad, limited talking outside or in car with window down

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our M95, we will forward your feedback to our team for future consideration when developing new products and accessories. If you're looking for a headset with excellent noise reduction and wind cancellation we recommend that you consider our Voyager series headsets, please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance! Plantronics

  • Rated 5 out of 5 stars

    great reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version has great distance in reception, I left my phone in a room when outside to my car and still got good reception without static

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok, good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just fine, but it has to be re-paired with the phone quite often, and it doesn't pick up my voice very well. I often find myself shouting into it in order to get it to dial the number I'm looking for. Overall, it's a good model for the price, but if you need consistency, look for a different model.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue.

      To do so:
      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone and test.

      If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty from the date of purchase. You can use the following URL to view our replacement steps: http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All Plantronics

  • Rated 4 out of 5 stars

    Incredible headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset connects well with my phone, and functions nicely in my ear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has long standby time.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Healing standby time, don’t have to constantly charge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great. Okay for media but not talk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. Okay for media but not talk. There is too much feedback when you are talking to people. It is fine if you are just listening, but that is only okay if you are listening to an audio book etc. So I would look to a better headset if you want to have happy listeners.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality & comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy for the price. The quality is excellent and it has good range. The voice is crystal clear and the battery life is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good products

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics has good accessories excellent quality has good accessories excellent quality

    I would recommend this to a friend