Customer Ratings & Reviews
- Model:
- 200749-63
- SKU:
- 5709005
Rating by feature
- Sound Quality
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the M95 Bluetooth Headset's sound quality, battery life, and ease of use. Many also appreciate its comfortable fit and the long talk time it provides. While some users found the maximum volume insufficient, and occasional connection issues were reported, the positive feedback on other features outweighs these concerns. The headset is also frequently cited as lightweight and affordable.
This summary was generated by AI based on customer reviews.
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at Best Buy and don't think twice buy it now
I would recommend this to a friendReturned and purchased different headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While these are compact, the ear and voice quality fall short. My customers complained about hearing their own voice echoing back to their phone. Had to turn the ear volume to almost lowest setting to get the echo stopped. Other complaint was hearing voices of co-workers seated near me (over 6ft away) nearly as loud as my voice. Returned to Best Buy and purchased a different set which is working out much better.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for sharing your honest review on our M95; However, we're sorry to hear about your experience. This model is designed to reduce noise, wind, and echo. It is important to point out that the earpiece is mainly designed for cell phones and tablets. Nowadays many computers have Bluetooth built-in but not all of them support Bluetooth headsets. Many times, these drivers are not installed by default – even on new computer installations. To troubleshoot audio issues, please reset the Bluetooth connection between your cell phone and the earpiece: https://bit.ly/2OOMfnw. Testing it with a different phone is also ideal to isolate the cause of the issue. In any case we do thank you for bringing this to our attention. If you require further assistance, please contact our Customer Care Team at: 1-888-363-0726.
Awesome bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works Awesome! Just like the last one. I would say Buy!
I would recommend this to a friendGood stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works with my android phone, and with Skype in my iPad also
I would recommend this to a friendGreat Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This really is a great headset. Just don't let it get wet...
I would recommend this to a friendThe Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best ear pieces for quality, fit and price!
I would recommend this to a friendgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it has been working great since day one. very well
I would recommend this to a friendworks good not to much interference
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works good not to much interference ,seems to work good
I would recommend this to a friendJust what I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your store always have what I need or want. Thanks
I would recommend this to a friendGreat ear piece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ear piece. Wireless connection works great!
I would recommend this to a friendGreat bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this bluetooth. Plamtronics is good.
I would recommend this to a friend- Pros mentioned:Sound quality
Bad feedback
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great but gives a lot of feedback. I had to return them for something else.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello! Thank you for reviewing our M95, however, we are sorry to hear about your experience. We intend to provide the highest quality products to our customers and we thank you for bringing this to our attention. When experiencing audio problems, we recommend resetting the Bluetooth connection with your mobile by unpairing and re-pairing the headset, lowering the volume on the headset can also help us reduce feedback or echo. We also recommend testing the headset with a different mobile phone to see where the issue is coming from. We will forward your comments to our Product Development Team, as we appreciate feedback based on customer use to create the best possible products. If you require further assistance, please don't hesitate to contact our Customer Care Team at 1-888-363-0726.
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product ........ definitely would recommend ....
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a good product for my phone and I loved it so much
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty easy to use I would recommend this to my friends.
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase it to replace a lost Bluetooth. Product work good but not for the price I would recommend the cheaper one since I had that one before.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi! Thank you for your review, however, we are sorry to hear it wasn't for you. Our intention is to provide the highest quality products to our customers and we thank you for bringing this to our attention. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
user friendly for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not to fancy and not to plain Easy to set up and use
I would recommend this to a friend- Pros mentioned:Sound quality
Good for limited use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was pretty good. The fit was very uncomfortable; had to return it.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review and feedback on our M95, we will forward your comment to our team for future consideration.
Uncomfortable inside ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Device works great to pare to 2 phones but inside ear piece very uncomfortable. Otherwise would have been 5 star but comfort is as important.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for your honest review on our M95 headset, however, we are sorry to hear you were not able to find a comfortable fit. While we thrive for our headset to fit everyone, we understand that one size doesn't fit all. With this in mind we include 3 different ear tip sizes for a better fit. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. We will forward your comments and feedback to our team for future consideration when developing new products and accessories. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance.
Not very good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We chose it because it was very good looking and small. The price was relatively high, so we thought it will be a good quality. This bluetooth headset has very poor quality. It is ok when you listening to audio but during a phone call it makes an annoying noise. We bought 2 but they were making the same noise during phone calls, very annoying. We couldn't return it because we trashed the boxes.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi Paul and thank you for taking the time to share your honest review on our M95 Headset. We're sorry to hear you've had trouble with your units. Please rest assured that we take the quality of our products very seriously, and scenarios like these are very unlikely. To troubleshoot audio issues, reset the Bluetooth connection between your phone and the earpiece. To do so: https://goo.gl/emzUTA. To set the earpiece in pairing mode, press and hold the call button for 6 or 8 seconds, until LED flashes red and blue repeatedly. You might also want to reset the Network settings on your phone. Lastly, testing the earpiece with a different phone, at different locations, and while it is paired to a single Bluetooth device is ideal to determine the cause of the issue. If you still get the same results, then most likely the unit's have an actual problem and it is best to replace them. This model counts with a one-year manufacturer's warranty. https://www.poly.com/us/en/legal/warranty. If you have any further questions, please don't hesitate to contact our Customer Care Team at: 1-855-765-7878.