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Customer Ratings & Reviews

Model:
200749-63
SKU:
5709005
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Customer reviews

Rating 4.3 out of 5 stars with 3863 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the M95 Bluetooth Headset's sound quality, battery life, and ease of use. Many also appreciate its comfortable fit and the long talk time it provides. While some users found the maximum volume insufficient, and occasional connection issues were reported, the positive feedback on other features outweighs these concerns. The headset is also frequently cited as lightweight and affordable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 3,863 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Average Bluetooth device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good but that comfortable in the ear.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good fit for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a Plantronics M-50 Headset, Black. I wore it out after 3 1/2 yrs. Honestly, i prefer it rather than the new M-95 Heafset, because it fit better, was more comfortable, and i could wear it on my right or left ear. The new M-95 is not as versatile. Please bring the M-50 back! I gave 2 stars for the technology.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our M95 Bluetooth headset.

      All of our current Bluetooth headsets can be worn on either ear, although the shape and size of the in-ear gel and over the ear loop have been changed from the M50 in order to allow these parts to be replaced instead of replacing the complete headset in the event of damage.

      We will forward your feedback to our team for consideration when developing new products. Plantronics

  • Rated 3 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but the ear piece isn't as comfortable as i would like.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello and thank you for your honest review! We are sorry to hear about your experience with the M95 headset, while we thrive for our products to fit everyone, we understand that one size doesn't fit all. Please don't hesitate to contact Plantronics Customer Care at 800-985-9815 so we can check the possibility of sending you different sized eartips for you to try. plantronics

  • Rated 3 out of 5 stars

    It worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced this Bluetooth twice. Platronics is hit or miss. Opted for another brand

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our M95. We are sorry for your experience, our customer care group is available any time at www.plantronics.com/support in order to assist you before returning your product. Plantronics

  • Rated 3 out of 5 stars

    Had to try.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i didnt like the way it felt in my ear. It was hard to hear on a construction site.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review and feedback on our M95 Bluetooth headset, we will forward your comments to our product managers for consideration when developing new devices. Plantronics

  • Rated 3 out of 5 stars

    Good basic headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses this headset all the time and she is happy with its capabilities

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits ok, but volume sticks unless on FaceTime or FaceTime audio.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for sharing your feedback on our M95 Headset. If you are experiencing any audio issues, you might want to try resetting the Bluetooth connection with your phone. To do so: 1. Delete the headset from your cell phone’s list of paired devices. 2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone. 3. Re-pair the headset with your phone. Testing your headset with different phones and also at different locations and while connected to a single device at a given time is ideal in order to isolate the cause of the problem. Our Customer Care Team is available at: https://www.plantronics.com/us/en/support/contact if you have any questions! plantronics

  • Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People couldn't hear me but I could hear them just fine

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Plantronics - M95 Bluetooth Headset - Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics - M95 Bluetooth Headset - Black, is not working on my phone.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our M95, we are sorry to hear you're experiencing trouble with your unit. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance! Plantronics

  • Rated 3 out of 5 stars

    Good size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had a few more options like push button call options

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No noise reduction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It don’t last 11 hours and the other party can here surrounding

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our M95. We're sorry to hear about your experience. This unit has up to 11 hours of talk time but its performance also depends on the phone that you are using. On average the unit should give from 10 to 11 hours of talk time. If this is not the case, please try using a different micro-USB cable and ac adapter to isolate the cause of the issue. For audio quality, you might want to try resetting the connection with the phone. To do so: https://goo.gl/emzUTA. If you get the same results, then most likely your unit has an actual problem on the microphone and it is best to replace it. This unit has a one-year limited warranty from date of purchase. Please don't hesitate to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you have any questions. Plantronics

  • Rated 3 out of 5 stars

    not to good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for my self is not to good ,to noised fails when in coming calls

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our M95 Headset. If you are experiencing audio issues, please try resetting the Bluetooth connection with your phone. To do so: 1. Delete the headset from your cell phone’s list of paired devices. 2. Once deleted, power your phone completely off, then power it back on. Testing your headset with different phones and also at different locations and while connected to a single device at a given time is ideal in order to isolate the cause of the problem. In case you still get audio issues after following the previous steps, please note this unit does have a one-year limited warranty from date of purchase. Please don't hesitate to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you require further assistance! Plantronics

  • Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with iPhone . With Motorola phone , I couldn't make WhatsApp calls

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our M95 Bluetooth headset. The headset's microphone can be used for calls through the Bluetooth headset profile (HSP). If one app is unable to use your headset we recommend that you contact the app developer to determine if it supports Bluetooth headsets and possible troubleshooting options.

      Please don't hesitate to contact us at www.plantronics.com/support if you require assistance with your headset. Plantronics

  • Rated 3 out of 5 stars

    Blue tooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great quality volume sound as expected. A let down

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello and thank you for your honest review on our M95 headset. However, we are sorry to hear about your experience. If you are experiencing some audio issues with the headset you may want to try resetting the Bluetooth connection with your mobile to see if there is an improvement. To do so: 1)Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset by pressing and holding down the call control button until you see the LED flashing red and blue. 4) Access to your Bluetooth settings and select "PLT_M95". Once successfully paired, you will hear "pairing successful" and the LED on your headset will stop flashing red and blue. You may also want to test the headset connected to a different mobile to completely isolate. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance. plantronics

  • Rated 2 out of 5 stars

    Uncomfortable Bluetooth headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earpiece is very uncomfortable. The rubber cover prevents the piece from actually sitting in the ear and makes hearing a call difficult. The clear plastic piece that secures the Bluetooth to the ear could be flexible to adjust to ear sizes. Thank you

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our M95 Bluetooth headset. We're sorry to hear you didn't find it comfortable to wear. While we thrive for our headset to fit everyone, we understand that one size doesn't fit all. With this in mind, we strongly recommend you to try the other sizes of ear tips available (Small or Large) for a better fit (Eartip Kit PN: 201955-02). The ear loop is an optional accessory intended for more security. In any case we do thank you for your comments. We have shared your feedback with our Product Development Team for review and as a future consideration. If you have any questions, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726 plantronics

  • Rated 1 out of 5 stars

    unstable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Often disconnects from the phone. That makes it unreliable. Using iphone 6plus

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so,

      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone. and test.

      If the issue is the same we can replace that device. You can use the following url to view the replacement steps.
      http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All Plantronics

  • Rated 3 out of 5 stars

    Great Bluetooth for an intermediate user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bluetooth. The ear attachment is a little too snug but otherwise nice

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our M95 Bluetooth headset. We will forward your feedback to our team for consideration when developing new devices and accessories. Plantronics

  • Rated 1 out of 5 stars

    headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is bad it picks up a lot of back ground noise. it also fits like badly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    its not too good after a while it hurts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a bluetooth i thought this would of been a good one but i guess not

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not a great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you get what you pay for not really worth the 49 bucks I paid retuned it

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our . We are sorry for your experience, our customer care group is available any time at www.plantronics.com/support in order to assist you before returning your product. Plantronics