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Customer Ratings & Reviews

Model:
200749-63
SKU:
5709005
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Customer reviews

Rating 4.3 out of 5 stars with 3863 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the M95 Bluetooth Headset's sound quality, battery life, and ease of use. Many also appreciate its comfortable fit and the long talk time it provides. While some users found the maximum volume insufficient, and occasional connection issues were reported, the positive feedback on other features outweighs these concerns. The headset is also frequently cited as lightweight and affordable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 3,863 reviews
  • Rated 3 out of 5 stars

    Great ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ear piece it speaks in several languages.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you very much for your honest review and for your kind comments; we really appreciate you taking valuable time out of your day to give your feedback. We will continue to provide our valuable customers like you the best of our products and services. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance. plantronics

  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not the one I was looking for. But they didn't have to many options

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works great but is very uncomfortable to wear, but that may just be me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear piece holds great and people can hear me clearly

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello and thank you for your honest review! We are glad to hear you are enjoying the M95 headset. If you ever need assistance, please don't hesitate to contact Plantronics Customer Care at 855-765-7878. Plantronics

  • Rated 2 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my M50 Bluetooth with this M95. The M50 was great had it for years so when it stopped working I decided to replace it with a different model. I do not like the M95 because sometimes it hard to hear the other person with the volume at max. Have missed called because did not hear it ring thought Bluetooth.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Small & Compact-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth constantly drops the connection even though it's fully charge.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so,

      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone. and test.

      If the issue is the same we can replace that device. You can use the following url to view our replacement steps.
      http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All Plantronics

  • Rated 1 out of 5 stars

    Bad Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working/connetcting to phone. would not recommend.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our M95, we are sorry to hear you're experiencing trouble with your unit.

      In order to troubleshoot connectivity or audio issues you might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:

      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test.

      If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance! Plantronics

  • Rated 3 out of 5 stars

    So so product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not good. Gets kind of sound wave

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you for your honest review on our M95 headset. However, we are sorry to hear about your experience. If you are experiencing some audio issues with the headset it could be caused by a bad connection with your mobile or an actual problem with the unit. You may want to reset the Bluetooth connection with your mobile. To do so: 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset by pressing and holding down the call control button until you hear "pairing". 4) Access your Bluetooth settings and select "PLT_ M95". Once successfully paired, you will hear "pairing successful". You may also want to test the headset connected to a different mobile to completely isolate the issue. Our intention is to provide the highest quality products to our customers and we thank you for bringing this to our attention. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance. plantronics

  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice fades in and out. Can't be far from phone when using.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello! Thank you for your honest review on our M95, we are sorry to hear that the audio fades in and out. To fix this issue you may want to reset the connection between the headset and the phone, to do this you can follow these steps. 1. Delete the headset from your cell phone's list of paired devices. 2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone. 3. Re-pair the headset with your phone. If you have any further questions or require assistance, please contact our Customer Care team at: https://www.plantronics.com/us/en/support/contact Plantronics

  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay having problems will be returning...NOT HAPPY WITH THIS ONE

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our M95. We are sorry for your experience, our customer care group is available any time at www.plantronics.com/support in order to assist you before returning your product. Plantronics

  • Rated 3 out of 5 stars

    Works well enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a long time to connect to calls. Fits securely in my ear.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue.

      To do so:
      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone and test.

      If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty from the date of purchase. You can use the following URL to view our replacement steps: http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=warranty&t=All&lang=en_US&popup=false&c=All Plantronics

  • Rated 3 out of 5 stars

    comfortable fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfy, but hard to hear map directions, people can't hear me well

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue.

      To do so:
      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone and test.

      If the issue is the same we recommend testing the device with another phone to determine if its on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty from the date of purchase. You can use the following url to view our replacement steps: http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All Plantronics

  • Rated 3 out of 5 stars

    it's an okay bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lacks range. You have to be close by your phone because of the range

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    other person can not always hear me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hearing clearly seems to be a problem. driving in the car

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our M95, we will forward your feedback to our team for future consideration when developing new products and accessories. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance! Plantronics

  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not for hard labor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device because it's operating time last 11 hours but the microphone aspect stopped working less then a month later. As an electrician doing new construction it can't handle the perspiration that gets on it. Or so it seems.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one another brand broke this one very durable.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review. We will forward your comments to our team, if you have any other questions or concerns you can contact our Customer Care Team here: https://www.plantronics.com/us/en/support/contact Plantronics

  • Rated 3 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is short and area noise it is hard to hear.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our M95 Bluetooth headset, we will forward your feedback to our team for future consideration. Our M95 should provide you with up to 7 hours of talk time with a full charge. If you are experiencing considerably lower talk time than the rated 7 hours we recommend that you try fully draining and recharging your unit's battery.

      Our customer care group is available anytime at www.plantronics.com/support please don't hesitate to contact us if you require assistance! Plantronics

  • Rated 2 out of 5 stars

    Too much background noise not as good as 95 model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Model 90 is not as good as model 95 which is what I ordered but was sent this instead. Everyone I talk to can tell the difference as well not happy with purchase or Best Buy for not making it right on initial call back.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for taking the time to share your honest feedback on our M95 Bluetooth headset; However, we're sorry to hear about your experience with your M90. Please note both products have the exact same features. The only difference is that some 90 or 95 versions are sold by a specific retailer. If callers are not able to hear you well, please reset the connection between your phone and earpiece. To do so: https://goo.gl/emzUTA . Testing your earpiece with a different phone is also ideal to isolate the cause of the issue. If you still get the same results, then there might be an issue with the unit. This model counts with a one-year manufacturer's warranty. If you've purchase the earpiece recently, we recommend you to replace the unit through the reseller. If this is no longer possible, you can go ahead and file a claim through our website. Thank you for your comments. If you have any questions, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726. plantronics

  • Rated 3 out of 5 stars

    Decent earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always like these earpieces, not very fancy but acceptable.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review, we appreciate your feedback! Plantronics

  • Rated 3 out of 5 stars

    Great gift ideas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth was a birthday gift the product was great.

    I would recommend this to a friend