Customer Ratings & Reviews
- Model:
- 200749-63
- SKU:
- 5709005
Rating by feature
- Sound Quality
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the M95 Bluetooth Headset's sound quality, battery life, and ease of use. Many also appreciate its comfortable fit and the long talk time it provides. While some users found the maximum volume insufficient, and occasional connection issues were reported, the positive feedback on other features outweighs these concerns. The headset is also frequently cited as lightweight and affordable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great clear sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy talking on it an mostly the great sound of music that comes out of it .
I would recommend this to a friend Purchased for my boyfriend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased this Bluetooth set for my boyfriend for a birthday present as he is a truck driver and needs to have a hands free device while working. He absolute loves it, call volume is great even in his noisy semi-truck. The only issue is the amount of background noise that is picked up depending on the area he is in. Otherwise the product is great.
I would recommend this to a friendWorks fine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good for listening to music or any media from the phone, but sometimes the voice is more clear without it during telephonic conversation. I am still giving 4 for the price, multiple uses and not so bad voice quality.
I would recommend this to a friendWorks fine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works fine and pairs with my iPhone easily. The earpiece does bother me a bit after a while. I do have big ears though. People say they can hear me fine. The audio is a bit "hollow" but I can still hear people ok.
I would recommend this to a friendGreat Headset for on the Go
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great headset for those who like to talk on the phone, hands free!!!
I would recommend this to a friendVery nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this bluetooth as a replacement for another Plantronics Bluetooth I have had for about 5 years. It's very comfortable and works great
I would recommend this to a friendOnly has the large ear bud
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the other plantronic headsets I've purchased - including this one in the past - came with three earbud - small, medium, and large. This one only came with the large earbud. Unless you have a huge ear canal, it will be very uncomfortable.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our M95, we are sorry to hear you didn't find a comfortable fit with your unit. You can get ear gels in other sizes through our official website and authorized vendors, please don't hesitate to contact us at www.plantronics.com/support if you require assistance!
Is perfect for the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Bluetooth earpiece works great and for the price you can't beat it.
I would recommend this to a friendThe best & only bluetooth I've used in 8 years!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even lost I've replaced it with the same! Love ut!
I would recommend this to a friendHmmmm
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quite often the person I'm talking to tells me they can't hear / or understand me while i use this headset, i hear them just fine , I hang up and call them back and then typically the sound is fine , could be my samsung phone or verizon , but I did not experience this with my prior Plantronic BT headset,
No, I would not recommend this to a friendAwful noise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this headset and it gives a terrible background noise. We replaced other and the 2nd one began to do the same thing after a day.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so,
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone. and test.
Stop charging 3 days old .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy but for the way the ear piece (rubber loop in the ear) at first . Then 3 days into owning this product ,it stopped charging :(
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .I'm sorry to hear the headset isn't working correctly. If it won't charge we can replace that device. The M95 has a 1 year warranty from the date of purchase, you can use the following url to view our replacement steps.
http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All
Worked well with one phone only
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband and the first time he used it (at the house) it paired up fine with his iPhone 5. Tried to sync to his iPhone 4 (before and after iOS 9 update) but it will not sync. So tried to sync with my iPhone 6 and it won't sync with it either. Not sure what the problem might be. Purchased due to great reviews.
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .You will need to place the headset in pairing mode in order to pair it with another phone. To do so, power the headset on and then press and hold the call control button for ~7 seconds until the LED alternates red/blue. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance.
Waste of Money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the worse bluetooth I have ever purchased. Waste of time and money!
No, I would not recommend this to a friendWouldn't charge or Power On
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned Plantronics bluetooths before, and they were pretty awesome. Lasted me for years. This time around...not so much. It wouldn't even power on. I plugged in and the red light came and stayed on during the entire process. Then I went to connect to my phone it kept saying Device not working properly, please try again. I obviously got dud.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi Nettie and thank you for taking the time to share your honest review on our M95; Though we're very sorry to hear this has been your experience. The life span of the product depends on the usage but on the vast majority of cases they last for way past their warranty period.To troubleshoot battery issues, try a different micro-USB cable along with a 5-volt wall charger for optimal performance. We also have a few tips to take into account in order to extend the battery life of our products: https://bit.ly/35IMed5. If you're getting an error message when trying to pair, resetting the connection should fix it. To do so, please unpair/delete your headset from Bluetooth devices. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone. Lastly, re-pair the earpiece by setting it on pair mode. Press and hold the call button for 6-8 seconds until LED flashes red and blue repeatedly, then select the M95 under Bluetooth settings on your cell phone. If you still experience the same results after following the previous steps, then there might be a problem with the unit and it is best to replace it. This model counts with a one-year limited warranty. We thank you for bringing this to our attention. For further assistance, please contact our Customer Care Team at: 1 888 248 4143 or 1 916 928 7561
Not For Me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EXTREMELY uncomfortable; very poor sound quality. Maybe I got a "lemon", or I have a strange shaped ear. Think my ear's ok...
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .We are sorry to hear that you are having issue with M95 headset. Please contact Plantronics support for in-depth troubleshooting to improve its sound quality. Thank you!
Outgoing sound quality bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Caller can hear everything around me greatly. Can't hear me speak. I have a loud booming voice. No reason they can't hear me.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi! Thank you for your honest review on our M95 headset. However, we are sorry to hear about your experience. If you are experiencing some audio issues with the headset it could be due to a bad connection or an actual problem with the headset. You may want to reset the Bluetooth connection with your mobile. To do so: 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset by pressing and holding down the call control button until you see the LED flashing red and blue. 4) Access to your Bluetooth settings and select "PLT_M95". Once successfully paired, you will hear "pairing successful" and the LED on your headset will stop flashing red and blue. You may also want to test the headset connected to a different mobile to completely isolate the issue. If for some reason you are still having the same audio problem then it means the headset has an actual problem and it is best to replace it. Remember this unit counts with a limited warranty since the first day of purchase, and if you need a replacement you can simply click on the following link for further instructions: https://bit.ly/2N637EC. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
Only worked for a few weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this product in early February of 2019. Worked fine for a couple of weeks and then people started complaining about the transmission quality. Sounds fine on my end. People on the other end complaint about static and screeching sounds. Unusable. Best Buy return policy is 15 days. Not worth the effort to send it back to Plantronics. Complete waste of time and money. Don't bother.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for your honest review on our M95 headset. However, we are sorry to hear about your experience. Audio issues can be caused by a bad connection with the mobile, interference or an actual problem with the headset. If you are experiencing some microphone issues you may want to reset the Bluetooth connection with your mobile. To do so: 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset by pressing and holding down the call control button until you see the LED flashing red and blue. 4) Access to your Bluetooth settings and select "PLT_M95". Once successfully paired, you will hear "pairing successful" and the LED on your headset will stop flashing red and blue. You may also want to test the headset connected to a different mobile to completely isolate the issue. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. Remember this unit counts with a limited warranty since the first day of purchase, and if you need a replacement you can simply click on the following link for further instructions: https://bit.ly/2N637EC. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
Too noisy on calls
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is nice but the background noise on the other end is so loud that the person on the other end of the call can not tolerate you being in a room with any background noise at all, it is amplified and sometime a very high pitched disturbing sound. I got it today and plan to return it tomorrow because I would not be able to use it for work and I spend most of the time working on the phone.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for taking the time to share your feedback on our M95 Headset. We're sorry to hear about your experience. Please try resetting the Bluetooth connection between your headset and phone. To do so: 1. Delete the headset from your cell phone’s list of paired devices. 2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone. 3. Re-pair the headset with your phone. You might also want to try testing your headset with different phones and also at different locations and while connected to a single device at a given time is ideal in order to isolate the cause of the problem. Please note this unit has a one-year limited warranty from date of purchase. Please feel free to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you have any questions!
First time user of Plantronics - M95 Bluetooth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Callers complain about hearing background noises more than my voice. When caller speaks...I hear some type of rattling. Sounds like something isn't connected well within the device. Should have option of different size plastic pieces that fit inside the ear to accommodate different size ears. Device doesn't fit ear well. Have to position device in way that eventually cause pain to keep from falling out of ear. Device will be returned.
No, I would not recommend this to a friend