Customer Ratings & Reviews
- Model:
- M165 BLACK
- SKU:
- 6613882
Rating by feature
- Quality
Rating 3.4 out of 5 stars
Customers are saying
Customers express satisfaction with the Marque 2 Bluetooth Headset's sound quality, ease of use, and long battery life. Many also appreciate its comfortable fit and lightweight design. However, some customers have expressed concerns about the volume, unreliable connection, and limited range of the device.
This summary was generated by AI based on customer reviews.
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Definitely recommend this to anyone
I would recommend this to a friendIt's an okay product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected from the device. Uncomfortable in the ear, and can't pick up a second incoming call.
I would recommend this to a friend- Pros mentioned:Sound quality
Not so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can hear good but the people I talk to have a hard time hearing me.
No, I would not recommend this to a friend - Pros mentioned:Battery life
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a decent product, voice quality is average. Battery life is good. Overpriced for what you get.
No, I would not recommend this to a friend already stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already have people complaining they cannot hear me. Went back to my old one. Won't buy again.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi,
We are sorry to hear that you are having issue with your Marque 2 headset. Please contact Plantronics Support for in-depth troubleshooting or the representative could help you with warranty replacement. Thank you!
not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not a bad bluetooth, but the noise cancel feature doesn't cancel out the extra noise.
No, I would not recommend this to a friendNothing special.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This earpiece is no better than ones costing half the price. I bought the more expensive one which is so much better.
No, I would not recommend this to a friendPeople cannot hear me well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is ok, because the people always ask me if I do have the speaker phone, they cannot understand clear my voice
No, I would not recommend this to a friend- Cons mentioned:Connection
Wouldn't buy it again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great. Does not work all the time. Have to buy some thing else!
No, I would not recommend this to a friend person hearing you cannot understand you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.will not buy this product again too blurry to understand what,s being said going back to samsung bluetooth
No, I would not recommend this to a friendBrand response from PlantronicsProductSpecialist
Posted .Hi, we are very sorry you aren't satisfied with Marque 2 Bluetooth's sound quality. Please call 1-855-765-7878 to reach a Plantronics representative for suggestions on adjustment. Thank you!
Not "hands Free"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The purpose of a blue tooth device is to be hands free. I am unable to make calls out using the bluetooth activation, get a constant "network connection could not be found" , although if I dial direct the call goes right through. I have a galaxy 5 so it's not that the phone is outdated. Kind of defeats the purpose of having a bluetooth. Clarity is good though.
No, I would not recommend this to a friendGood, but only last for 7 hours.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, but I wish it lasted for 12 hours. It is very clear.
I would recommend this to a friendBad voice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad some problem in it I had one b4 that was good. This one looks they send a bad one to me
No, I would not recommend this to a friendnot a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It only speaks and understands spanish and will not connect with a phone of any kind. Not happy.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Please contact Plantronics Support for assistance to switch your setting to English. Thank you!
Well......it was cheap.....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If it wasn't so cheap, I would not use it. Just can't seem to get the right fit, so I use it without the ear clip & that seems to be the most comfortable. Unless you are in quiet surroundings, your caller will have a hard time hearing you. I will keep it as long as it I have to and go ahead and spend the money on a high end one next time,
No, I would not recommend this to a friendworks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted price ok works on everything.
I would recommend this to a friendit is good and bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my oly problem is when i am in my car i have to turn off my blue then my car phone
No, I would not recommend this to a friendbelieve it was to expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.difficult to use n not to comfortable but works well n looks goods so up to you.
No, I would not recommend this to a friendNeeds to be returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased as a Christmas present and only lasted three weeks.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Plantronics offers one year warranty for its products. Please contact Plantronics Support if you need assistance with warranty replacement.
Not the rite color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device did not have caller ID And the ringer was not loud enough
No, I would not recommend this to a friend