Customer Ratings & Reviews
- Model:
- RIG 500 PRO
- SKU:
- 6220693
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the RIG 500 PRO Wired Dolby Atmos Gaming Headset's amazing sound quality and comfortable fit. Many appreciate the convenient flip-to-mute microphone and the immersive Dolby Atmos experience. While some users wish for a longer cable, the overall positive feedback highlights the headset's lightweight design and effective volume control. The headset's bass response, however, has received mixed reviews.
This summary was generated by AI based on customer reviews.
Crap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible, the jack is horrible quality. Makes the sound cut in and out and get crackly. Waste of money
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello! Thank you for your review on our RIG 500 PRO headset, however, we are sorry to hear about your experience. If you are experiencing some audio issues with the headset, you may want to test the headset with a different controller or with your mobile to see where the issue is coming from. If for some reason the issue remains, then it means the unit has an actual problem and it will be best to replace it. Remember this unit counts with a limited warranty since the first day of purchase and you can request a replacement directly through our official website: https://bit.ly/2XBYlnT. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
junk junk junk junk junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk don't waste your money mic doesn't even work after a short time
No, I would not recommend this to a friendGarbage Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this headset for about 6 months and the AUX port failed, so now sound only comes out of one earcup.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello! Thank you for your honest review on our RIG 500 PRO headset. However, we are sorry to hear about your experience. If you are experiencing some audio issues with the headset due to an issue with the cord, it will be best to replace the unit for you. Remember this unit counts with a limited warranty since the first day of purchase, and if you need a replacement you can simply click on the following link for further instructions: https://bit.ly/2N637EC. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.