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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1955 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the 800LX Marathon Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and lightweight feel. Many appreciate the inclusion of Dolby Atmos and the wireless functionality. However, some users noted that the bass could be improved and that there were occasional connection issues reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,954 reviews
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay... nothing too fancy and it does what it’s supposed to do. Battery life is good and no echo when in chat. Easy setup too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son who is online for long periods. He is very happy with the purchase and says that they are better than the Corsair headphones that these replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Others have held not so well......as if the manufacturers make them to have to replace..... not quality encouraged.....like they make cars to rust our

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best gaming headphones I’ve had to date and they didn’t break the bank. The controls are easy to manage and connecting is very simple. The battery last long as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit, sturdy, excellent sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is almost sound proof to the outside so you can really be immersed in the game, hearing the tinest things going on around. Great fit, is adjustable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought as a gift for my daughter and she loves it. She has gone through so many headsets but this seems to be a keeper. Brought the extended warranty just in case. It has been two months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Plantronics - RIG 800LX SE Wireless Gaming Headset with Dolby Atmos for Xbox One for my son and he ended up not wanting wireless so we returned them but they did work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them as a christmas present and my son who is 18 loves them, and the plus side is since he has been using them I hardly hear him when he is playing his xbox games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for my son; he's very happy with them.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very tall and has a big head. It's hard to find headphones that don't give him a headache. These fit and allow him to enjoy playing with his friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headsets

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my grandson for him to get connected with the XBOX and wow he loves this so much that he stays there with his friends playing games.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Was great until

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds quality and comfort of the headset were stellar, however the foam piece of the ear rest just casually slipped off and never went back onto the headphones rendering them useless. Very cheaply made

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello! Thank you for you honest review on our RIG 800LX headset, however, we are sorry to hear about your experience. If the ear cushion of the headset will no longer sit/stay properly on the headband, it could mean an actual problem with the unit and it will be best to replace it. Remember this unit counts with a limited warranty since the first day of purchase and you can request a replacement directly through our official website. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance. plantronics

  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fit, the audio, and the way swinging the microphone up also mute the mic. I also like that I can connect the headset with a Window 10 PC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headset!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an amazing headset. I have had a lot of headset over the years and this is one of the best. don't have anything bad to say about this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound great but the microphone started sounding ugly and didn’t last more than six months.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good but issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and features are great, but after a month of use, it would not turn on or charge. Maybe mine is a Lemmon ?

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi Seth! Thank you for taking the time to share your experience with our RIG 800LX SE. We're very sorry to hear your unit is no longer charging. Please try using a different micro-USB cable and Wall charger to isolate the cause of the issue. You might also want to try holding the power switch for longer (around 10 seconds) to see if you get a different response. If the headset still doesn't turn on then most likely has an actual problem and we'll need to replace it. This unit has a one-year limited warranty from date of purchase. In case you are no longer able to replace it through your vendor, you can submit a claim through our website. Thank you for your comments, we will forward them to our team for review and consideration. Our Customer Care Team is available at: https://www.plantronics.com/us/en/support/contact if you require further assistance! plantronics

  • Rated 5 out of 5 stars

    Awesome if you don't care about mic quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset checks all the boxes. Only downside to me is the mic quality— it is not awesome. If you don't mind the mic, this is a phenomenal headset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bigears

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive. The headset looks really nice, functions well and has good connectivity at a distance and even through a wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functioning product. I bought for my grandson. He liked the product very much as he can chat with the gaming community with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never paid a lot for headphones, but these are worth every penny! Dolby Atmos adds an entirely new element to games and movies! do yourself a favor, and get these headphones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically by another brand of headset. I saw this and thought I'd give it a try. So glad I did. I love it. It's wireless and so lightweight.

    I would recommend this to a friend
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