Customer Ratings & Reviews
- Model:
- 210440-01
- SKU:
- 5923415
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 800LX Marathon Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and lightweight feel. Many appreciate the inclusion of Dolby Atmos and the wireless functionality. However, some users noted that the bass could be improved and that there were occasional connection issues reported by a few customers.
This summary was generated by AI based on customer reviews.
Messed up right out of the box.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of looking around and thought I found a good match but, was not exactly what I expected... at all. The left ear would make crackling sounds and at times I would just hear a high pitched noise in the right side (similar to when a mic is too close to the speaker). That's how they came, straight out of the box. An incredibly disappointing experience. Pros: -They're decently comfortable, the floating headband rocks. -Lightweight. -Came with a free subscription for 'Dolby Atmos' which was nice (but it's not a very noticeable of a difference compared to Dolby 7.1/5.1 when using headphones). Cons: -Sound quality was 7 or 8 out of 10 outside of the crackling, Still in my con list for crackling constantly. -Feels like a cheap build, the plastic seems thin. Also a bit too bulky, like they're going to slide off your head if you lean too far. I ended up returning these right after picking up a pair of A40's and I'm so glad I decided to. I already entered the atmos code when I did though so at least I came out with a free subscription to that for this whole headache lol If you're thinking about buying these don't; quite a few people complained about issues out of the box similar to mine. I even thought to myself "Oh that's gotta be rare, I won't get that unlucky" and look what happened. A $50 pair from no name brand would be a safer bet... Go with Astros, if you try out a pair and use the mixamp you'll never look back.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello! Thank you for your honest review on our RIG 800LX headset, however, we are sorry to hear about your experience. If you are experiencing some audio issues with the headset, next time you may want to try establishing a new connection with the wireless adapter. To do so: 1) Unplug the wireless adapter from your gaming console and restart it (completely turn it off and back on). 2) Reconnect the adapter and press and hold down the linking button on your adapter until it starts flashing an alternative red and blue. 3) Once flashing red and blue please put your headset in pairing mode by pressing and holding the power switch towards the linking icon until it starts flashing red and blue as well. 4) Once the headset stops flashing and the LED light on the adapter is solid purple means they are successfully connected. We also recommend testing the headset connected to a PC to completely isolate the issue. If for some reason you still encounter the same issue, then it means the headset has an actual problem and it is best to replace it. Remember this unit counts with a limited warranty since the first day of purchase, and if you need a replacement you can click on the following link for further instructions: https://bit.ly/2N637EC. . Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. We will forward your comments and feedback to our team for future consideration when developing new products. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
Christmas gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.for my daughter, she is the one who wanted this particular item
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased for my 14 yr old son and he loves it...
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't love these headphones more! Perfect for all head sizes
I would recommend this to a friendXbox one x headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset for gaming bought it for my Xbox one x
I would recommend this to a friendGreat headphones!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy!!!!.......................................
I would recommend this to a friendGood headset but one problem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset but after having a second pair with the same problem I’m afraid I won’t be buying these again. Both sets the mic have shorted out and quit working after a year of usage.
I would recommend this to a friendThe headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset. I have to keep “borrowing” them from my son.
I would recommend this to a friendGreat headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my 10 year old son for Christmas. He loves them!
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my turtle Beach headset with this headset I'm sure glad I did
I would recommend this to a friendGamer love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 11 year old gamer loves it and says it is excellent quality
I would recommend this to a friendMute the world
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost sound proof, makes you feel like you in the game.
I would recommend this to a friendGreat purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase. Very good product. I will definitely shop again
I would recommend this to a friendWireless Stereo Gaming Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset works amazingly well with our xbox one.
I would recommend this to a friendAwsome head set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear very comfortable easy to set up to connect to WiFi
I would recommend this to a friendGreat for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performs just as well if not better than the higher end ones
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t buy this for myself but for my brother and he loves it
I would recommend this to a friendAwesome Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headset for gaming. Would definitely recommend.
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They seem solid and easily connect to PC and XBOX.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I would definitely recommend to a friend! 10/10
I would recommend this to a friend