Customer Ratings & Reviews
- Model:
- 207364-63
- SKU:
- 5900205
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the Voyager 3220 Bluetooth Headset very favorably, particularly praising its sound quality, ease of use, and long battery life. Many also appreciated the lightweight design and reliable Bluetooth connection, noting strong reception and range. However, some users found the fit uncomfortable and wished for longer talk time and potentially higher volume levels. A few also felt the price was somewhat high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Sound quality
Fabulous ear piece!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have worn this for 3 days now, all day. I am an extremely heavy bluetooth user (I wear at least 8 hours/day). My biggest issue is usually comfort for in-ear mono bluetooth headsets. This is pure comfort. I have used it as-is, right from the box, never needed to change eargels, or use the included ear loop. It stays put. It's comfortable, and not heavy. I don't even realize I'm wearing it sometimes, it's that light. I have tried all the brands and all the styles of mono headsets...this is by far the best in comfort, quality of sound, style, and ease of use. I prefer bluetooth headsets to be comfortable, have text-to-speech capabilities, voice readout of calls and at least 5 hours talk time. This meets and exceeds my expectations. There is only 1 issue I have with this headset. I feel the call button, though large and easy to locate, requires too much force to push while in my ear. While wearing a mono earpiece such as this, I feel it should take minimal effort to switch calls or hang up. This to me though, is a minor imperfection, something that I can deal with, because all of the other features outweigh this 1 negative. It still deserves 5 stars in my opinion.
I would recommend this to a friend Plantronics Voyager 3220
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy wasn't carrying the Plantronics 5220 anymore so I got the Plantronics 3220, and the ppl on the other end of the call hear everything in the background
No, I would not recommend this to a friendThe worst.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst Bluetooth earpiece I have ever purchased. Very uncomfortable to wear. If you wear glasses it is very annoying with the behind the ear hook. The sound quality is poor. Worst 100 dollars I have spent in a long time. I had a Motorola boom, the original version. I tried the boom 2 plus, however the sound quality is poor and looses connectivity several times daily.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi! Thank you for reviewing our Voyager 3220, however, we are sorry to hear about your experience. We intend to provide the highest quality products to our customers and we thank you for bringing this to our attention. These headsets are designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. We will forward your comments to our Product Development Team, as we appreciate feedback based on customer use to create the best possible products. Please don't hesitate to contact our Customer Care Team at 1-888-363-0726 if you require assistance.
- Cons mentioned:Volume
Worst Bluetooth ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had issues with the Jabra Talk 45 so I exchanged it for this Plantronics instead. This was ok when I played music. I called my hisband and he couldn't stand talking to me after just 5 minutes. He said the noise and sound on his end was horrible. I have to say the same for me, I couldn't stand the noise and the volume was way too high on the lowest setting while in the call. I returned this the very next day!
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for your honest review on our Voyager 3200 headset. However, we are sorry to hear about your experience. If you are experiencing some audio issues with the headset, it could be due to a bad connection. Next time, you may want to reset the Bluetooth connection with your mobile. To do so: 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset by pressing and holding down the call control button until you see the LED flashing red and blue. 4) Access to your Bluetooth settings and select "PLT_V3200". Once successfully paired, you will hear "pairing successful" and the LED on your headset will stop flashing red and blue. If you were experiencing some issues with the volume of the headset, we recommend to try lowering the volume directly from the mobile to see if there is any improvement. Last but not least, we also recommend testing the headset with a different mobile to completely isolate the issue. Remember this unit counts with a limited warranty since the first day of purchase and you can request a replacement directly through our official website. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
Battery life doesn’t last
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the headset and how it fits in ear but the battery life is very short, after one phone call it is almost out of battery life
No, I would not recommend this to a friend- Cons mentioned:Volume
Don't Even Think About It
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give zero stars I would. It is constantly turning up the volume on the ear piece to maximum every time I turn it back down. It also has a terrible habit of turning ringer volume all the way down on my iPhone when I disconnect it, every single time. This is the worst ear piece I have ever had, period.
No, I would not recommend this to a friend Great when it works, terrible distance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item works great when it works. Distance of usage is very short, allot of static just going into next room and it will shut off within 30 feet
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello, the Voyager 3220 has a range of up to 98 feet, this is when connected to a Class 1 Bluetooth device and with optimum conditions, such as direct line of sight and low interference from electronic devices. Please try the following: 1) Completely unpair the headset from your device. 2) Power off and on both devices. 3) Turn on the headset, press and hold the call button for 7 seconds, let go when the LED flashes red/blue. 4) Scan with your phone and connect. This will reset the connection and improve the range if the connection was at fault. If you continue to experience difficulties, please don't hesitate to contact Plantronics Customer Care at 855-765-7878, additionally, you have a 1 year warranty from the purchase date, if needed.
- Pros mentioned:Bluetooth
Painful to wear
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using Plantronics bluetoothes for years. I thought I would try a different model. As soon as I opened the box I knew I made a mistake. I tried for two days to get used to it. I finally returned it and ordered the older model that I was used to.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for sharing your honest review on our Voyager 3220; However, we're very sorry to hear you didn't find it comfortable enough. These headsets are designed to fit the vast majority of ear shapes and sizes with the different size eartips, however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. We will forward your comments to our Product Development Team, as we appreciate feedback based on customer use to create the best possible products. If you require further assistance, please contact our Customer Care Team at: 800-985-9815.
Good if you don't have a one plus 8
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very inconsistent. It would work on some things but not others you never knew it would not work on two of my phones.
No, I would not recommend this to a friendGood Product - Weak Battery Life though
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it works well. However, the battery life is really short. I have to charge it every night. I have only had it for 15 days.
No, I would not recommend this to a friendIts ok... hurts ear.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no padding on the part that goes in your ear.... just thin rubber... i guess for most it's ok... i just dont like the feeling.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for sharing your feedback on our Voyager 3220 Headset. We're sorry to hear you weren't able to find a comfortable fit. These headsets are designed to fit the vast majority of ear shapes and sizes. We thank you for bringing this to our attention. We will share your comments with our Product Development Team as we appreciate feedback based on customer use to create the best possible products. Feel free to contact our Customer Care Team at: 855-765-7878 if you have any questions!
Its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok but doesn't seem like its noise cancelling. When I'm on the phone people can always hear what's going on in the background
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi! Thank you for your honest review on our Voyager 3200, however, we are sorry to hear about your experience. This headset does count with a noise-cancelling microphone. However, the headset will not block the background noise, instead, it will reduce it. Please note this can also be affected by the type of noises/environment in which you are using the headset. Our intention is to provide the highest quality products to our customers and we thank you for bringing this to our attention. Your response has been shared with our Product Development team, as we appreciate feedback based on customer use to create the best possible products and accessories. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance.
Not the best one I have had.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Music of some sort plays in the background during conversation, limiting your ability to hear and understand what is said.
No, I would not recommend this to a friendGet the better model
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend the money & get the better model Just pat the return period all I got was static! I have lower models with better reception than this that are more than 2 years old. don't waste your money on this
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello! Thank you for your review on our Voyager 3200 headset, however, we are sorry to hear about your experience. If you are experiencing some audio issues with the headset, you may want to try resetting the Bluetooth connection with your mobile. To do so: 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset by pressing and holding down the call control button until you see the LED flashing red and blue. 4) Access to your Bluetooth settings and select "PLT_V3200". Once successfully paired, you will hear "pairing successful" and the LED on your headset will stop flashing red and blue. You may also want to check if the headset doesn't have any updates available through Plantronics Hub. Last but not least, we recommend testing the headset with a different mobile to completely isolate the issue. If for some reason the issue remains, then it means the headset has an actual problem and it will be best to replace it. Remember this unit counts with a limited warranty since the first day of purchase and you can request a replacement directly through our official website: https://bit.ly/36dqaWK. Please note the life span of the product depends on the usage but on many cases they last for way past their warranty period. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
Didn't last
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked at first, but now I get a lot of static and I can't always pick up the calls by pressing the button.
No, I would not recommend this to a friendDid not use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We did not use the product Returned unopened I don't know how good the product is. Thank you
No, I would not recommend this to a friendBasic and uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic and uncomfortable; easily bumped and dislodged; sound is not great for user and can be echo-ey on the other end.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 3220 Headset. We're sorry to hear you didn't find a comfortable fit. Please be sure to try wearing your headset on either ear and also trying all of the included ear gel sizes. The loop of the gel ear tip tucks into the back curve of your ear for a stable fit. You might also want to try rotating the ear tip on the headset or add the optional clip-on ear loop in order to find the most secure and comfortable fit.
If you are experiencing audio issues, please ensure your unit's firmware is up to date by checking for updates and applying any (if available) through our Plantronics Hub for Desktop: https://goo.gl/MFVWVF In addition to this, testing your headset with different phones and also at different locations and while connected to a single device at a given time is ideal in order to isolate the cause of the problem. In case you get the same results, please note this unit does have a one-year warranty from date of purchase.
We will forward your feedback to our team for future consideration, please don't hesitate to contact our customer care group at https://www.plantronics.com/us/en/support/contact if you require assistance!
Do not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ended up returning this product. It would not stay in place and the sound was poor
No, I would not recommend this to a friendGreat for announcing calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Background noise, no instruction on calling or call back, and drops calls from ear piece constantly
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for taking the time to share your feedback on our Voyager 3220 Headset. We're sorry to hear that your headset is disconnecting from calls and having audio issues. Please ensure your unit's firmware is up to date by checking for updates and applying any (if available) through Plantronics Hub for Desktop. https://goo.gl/5ceQ1v You might also want to try disabling the Master sensor under Settings>Sensors on Hub. These sensors detect the pressure of your ear when you are wearing it but there can be several environmental conditions triggering the sensors so they transfer the call back to the phone as if you were not wearing the earpiece. A few examples could be wearing glasses or having the earpiece a bit loose from your ear. In case you get the same results, please note this unit has a one-year limited warranty from date of purchase. Please don't hesitate to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you require further assistance!
Good sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, the piece that fit around the ear can be a bit uncomfortable at times.
I would recommend this to a friend