Customer Ratings & Reviews
- Model:
- 207364-63
- SKU:
- 5900205
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the Voyager 3220 Bluetooth Headset very favorably, particularly praising its sound quality, ease of use, and long battery life. Many also appreciated the lightweight design and reliable Bluetooth connection, noting strong reception and range. However, some users found the fit uncomfortable and wished for longer talk time and potentially higher volume levels. A few also felt the price was somewhat high.
This summary was generated by AI based on customer reviews.
Very uncomfortable...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return out and get a different model. Same brand.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello, we are sorry to hear about your experience with the Voyager 3220 headset, while we thrive for our products to fit everyone, we understand that one size doesn't fit all. The Voyager 3220 headset includes 3 different eartip sizes, we recommend you to try them out, since they can considerably change the fit of the headset and might make it more comfortable for you. If you have any other questions, please don't hesitate to contact Plantronics Customer Care at 855-765-7878. We thank you for your feedback, your comments have been forwarded to our product development team so we can further improve our products.
battery only last 2 hours
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need to return this item the battery only last two hours
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 3220 Headset. We're sorry to hear your unit is not working correctly. If you are not getting between 5 or 6 hours of talk time then you might want to ensure your unit's firmware is up to date by checking for updates and applying any (if available) through Plantronics Hub Software for Desktop: https://goo.gl/5ceQ1v. You might also want to try testing your headset with a different phone to see if you get the same experience. This will help us to isolate the cause of the issue. In case you get the same results, please note this unit has a one-year limited warranty from date of purchase. In addition to this, here are some tips on how to extend the battery life of your unit: https://goo.gl/k2f8j2. If you would like further assistance, our Customer Care Team is available at: https://www.plantronics.com/us/en/support/contact
Horrible sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was unbearable. Returned immediately.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 3220 Headset. We're sorry to hear about your experience. For audio issues, please try updating the Firmware version through our Plantronics Hub for Desktop: https://goo.gl/5ceQ1v. You might also want to try resetting the Bluetooth connection between your headset and phone. To do so: https://goo.gl/Q8JQfM. Testing your headset with different phones and also at different locations and while connected to a single device at a given time is ideal in order to isolate the cause of the problem. Your headset does have a one-year limited warranty from date of purchase. Please feel free to contact Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you require further assistance!
- Pros mentioned:Ease of use, Sound quality
Plantronics 3220
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound easy to operate easy connectivity snug in ear fit.
I would recommend this to a friend The Features are Great, The Comfort Sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Voyager 3220 on 11/22, so I've only had it for a couple of days now. I like the features the headset offers such as the syncing with my contacts and telling me who is calling, then allowing me to answer or reject the call by saying "answer" or "ignore". I can't comment on things like battery life and durability at this time. I was running some water in my sink while talking with my Mom on Thanksgiving and asked her if she could hear the water running and she could, so not so sure how good the Noise Cancelling is. The one thing that I have an issue with is the comfort of this device, the ear buds that come with the 3220 are very uncomfortable. I used the Motorola Booms for a number of years and they were so comfortable to wear that at times I would forget that I was wearing it, can't say the same for this one! Since Best Buy has the 15 day return policy, I may end up returning this If the comfort does not improve.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 3220, please be sure to try using all of the included eartip sizes and wearing the headset with/without the earloop in order to find the most comfortable and secure fit.
Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance!
- Pros mentioned:Weight
Outstanding Ear Piece
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, I have been a Plantronics Voyager Edge user for years and although I have always loved that ear piece, when I turned on this 3200 I immediately could hear the increase in volume while listening to the caller! I had to turn the volume down for the first time ever when after all this time I simply wanted a little more volume out of the Edge. This ear piece is extremely easy to connect to my Samsung Galaxy 6 phone and another benefit outside of the increased volume is the ability to download the Plantronics App and use the ear piece locator! The volume when using the locator is sufficient enough to locate your lost ear piece in a quiet setting. The weight is no different than the Edge and continues to be light weight and very comfortable to wear. Again, the volume for listening is what really makes me give this review a 5! To all readers that are hooked on the Edge like I was, move on to this new model 3200 and you will be quite pleased!
I would recommend this to a friend - Pros mentioned:Sound quality
A great bluetooth!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to spend less money, but I decided to buy the Voyager 3220 bluetooth headset, and it's worth the money. I'm on my cell quite a bit, and this device is comfortable, loud and very clear. It took me a while to get it to fit, but if you follow the instructions on the app, it will fit comfortably and securely into your ear. I also purchased the 2-year protection plan because all bluetooth devices are fragile. Don't waste your money on lesser expensive models, sometimes it pays to buy the best!
I would recommend this to a friend - Pros mentioned:Weight
Nice Bluetooth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working great so far!!!! Most Of the I forget it's in my ear, it's so light.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent any where you use it, clear no back noise nonsense
I would recommend this to a friend Don't buy this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery meter is inaccurate, it takes forever to charge, it Might tell you it's on when you turn it on, the same when you turn it off. It might announce the call but don't bet on it. Voice command doesn't work. DO NOT waste your money!
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi! Thank you for your review on our Voyager 3200 headset, however, we are sorry to hear about your experience. It takes 90 minutes to fully charge the headset. Charging issues with Bluetooth headsets can be a problem caused by the power source, cable or the product itself (it can be the charging connector or the battery on some cases). We recommend charging the headset with a different cable to completely isolate the issue. If the headset won't always give you the voice prompts you may want to check if the headset doesn't have any kind of updates available through Plantronics HUB: https://www.plantronics.com/us/en/support/downloads-apps/hub-desktop. You may also want to disable the smart sensors of the headset to isolate the issue. If for some reason you still experience the same issue then it means the headset has an actual problem and it is best to replace it. Remember this unit counts with a limited warranty since the first day of purchase, and if you need a replacement you can simply click on the following link for further instructions: https://bit.ly/2N637EC. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.