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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1413 reviews

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86%
would recommend
to a friend

Customers are saying

Customers are positive about the Voyager Edge Bluetooth Headset's sound quality, battery life, comfort, and charging case. Many also appreciate its lightweight design and clear call quality. However, customers are negative about the headset's connection stability and fit, with some experiencing issues maintaining a connection to their phones or finding the earpieces uncomfortable. A few users also mentioned concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,413 reviews
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Best Bluetooth Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a bluetooth for years. I have tried several different ones. But no matter the price or the amenities I always end up with this one. At times I forget it is on my ear. Lightweight and sleek. A must try.

    I would recommend this to a friend
  • Pros mentioned:
    Charging case

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear piece has been great for me! I was using the Plantronics Legend prior to my purchase. The clarity is much better with the Edge. The people I am talking to can tell a difference and the Edge is much better. It doesn't fall out of your ear the way you might think it would when you see it. The case is excellent as it offers an additional full charge. The earpiece clips securely into the case and charges immediately. If you are prone to losing things (I am) it can be hard to keep track of the case and headset. There is an additional Plantronics app that allows you to ping the headset. However, it must be turned on and if you have it on a low volume setting, it may not be helpful. I have never carried it on a keychain or utilized the carrying loop on the case. Overall, I would purchase this again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earpiece.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use and set up. Sound is crystal clear on both ends.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity, comfort, and battery life is great. Definitely would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Charging case

    Rated 5 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the comfortable ear buds and the charging case is a life saver.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It holds a long charge and no ever asks me if I am using a Bluetooth devise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Best Bluetooth ear Piece I have owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reception, comfortable to wear, nice battery life and easy to recharge with the holder/charger. I also appreciate the way the holder/charger protects the earpiece when not in use. I use this with two different phones all day long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great but in a big truck it pick up some engine noise for the person u r talking with when I'm not in a big truck it's the greatest thing sense sliced cheese try I u won't be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Charging case, Sound quality

    Rated 5 out of 5 stars

    Great clarity and noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very convenient with charged carrying case. Clarity is good and noise cancellation is great. Had to switch to included over the ear piece as compression ear piece became a little uncomfortable after several hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this earpiece. I like that it announces who is calling. Great sound

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great noise reduction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like numerous features about this product, and it is very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very Nice Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice reception is amazing, very clear and crisp. Battery life is very good and the charging stand gives very good additional power source. One star less only due to two facts: 1) it was mentioned that this comes with a travel charger which would have been more useful as I majorly need it on the go but in the packaging it came with a wall charger; 2) build quality of the charger and the charging cable is pretty much sub-standard in comparison to the other items.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ear piece. Keeps a charge and also charges up very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent and small profile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is very good - I get around 5-6 hours. It has a very small profile, without having a big wrap around your ear which I find a big plus. Call quality is excellent. Overall, I am very pleased and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Works good but low battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth works great, and sound quality is amazing but the battery doesn't last long and it doesn't always recognize my voice commands.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not good with Samsung Notes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd version of this Bluetooth and I keep trying to give it a try hoping it's better because its has a great fit but it continues to disappoint me. This Bluetooth constantly disconnect from my phone which is huge inconvenience while driving because I have to reach for my phone to reconnect the Bluetooth to my phone. Sometimes I get random static and callers can't hear me. I will not buy any more versions of this product.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so,

      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone. and test.

      Is the issue is the same we can replace that device. You can use the following url to view the replacement steps.
      http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All Plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blue tooth has great sound extra ear pieces for proper fit

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! It was a replacement headset and sounds even better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Bluetooh Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bluetooth device is fantantic and has crystal clear sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to pair with phone. Good sound quality

    I would recommend this to a friend