Plantronics - Voyager Edge Bluetooth Headset with Charging Case - Black

Name: Plantronics - Voyager Edge Bluetooth Headset with Charging Case - Black
Brand: Plantronics
SKU: 5154043
Rating: 4.2 (1413 reviews)

Model: Edge

SKU: 5154043

This item is no longer available in new condition. See similar items below

Key Specs
- Noise Cancelling (Active): true
- Connection Type: Wireless
- Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- True Wireless: false (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
- Built-In Microphone: true
- Microphone Features: Noise cancelling
- Headphone Fit: On-Ear
General
- Brand: Plantronics
- Model Number: Edge
- Product Name: Voyager Edge Bluetooth Headset with Charging Case
- Color: Black
Audio
- Noise Cancelling (Active): true
- Sound Isolating: false
Connectivity
- Connection Type: Wireless
- Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- True Wireless: false (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
- Bluetooth Version: 4.0 (The Bluetooth specification formalized by the Bluetooth Special Interest Group. All versions of the Bluetooth standard are backwards compatible with previous versions.)
Features
- Built-In Microphone: true
- Microphone Features: Noise cancelling
Design
- Headphone Fit: On-Ear
Dimensions
- Product Height: 0.75 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Width: 2.75 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
- Product Weight: 0.01 pounds (The out of box weight of the item.)
Other
- UPC: 017229143111

Plantronics Voyager Edge Bluetooth Headset: Make crystal-clear calls in any environment with the powerful noise-cancellation features of this Bluetooth headset. Pair it with an HD Voice-enabled smartphone to enjoy full wideband audio support. The convenient and portable charging case will keep you up to speed with all your incoming calls throughout the day.

Works with your iOS or Android device: Connect this headset with virtually any Bluetooth-enabled phone or tablet. Press the call button to interact with Siri, Google Now or Cortana.
Pairs with up to 2 phones at once: Take both personal and work calls without having to juggle multiple devices.
Compatible with HD Voice-enabled smartphones: Activate the wideband audio support and enjoy higher quality sound every time you talk.
Reliable even in the rain: Liquid-repellant nano-coating protects against sweat and moisture damage while you're on the go.
Lightweight, flexible design: Durable and comfortable enough to be worn for hours at a time. Find the right fit with silicon gel eartips in 3 different sizes.
Precise sound clarity: From crowded rooms to windy streets, multi-microphones ensure that you'll hear and be heard over the noise.
Announces contacts by name when they call: Say "Answer" or "Ignore" to control calls without clicking. Tap the voice command button to ask about battery level, connection status and more.
Streams audio from your smartphone or tablet: Listen to music, podcasts, movies and more. When you get an incoming call or remove the headset, the audio will pause automatically.
Sensors respond as you put on or remove the headset: Smart Sensor Technology lets you redirect calls to your phone or headset, pause or play audio, and automatically answer a call just by placing the headset on your ear.
Portable charging case adds hours of talk time to your day: Swipe your finger over the icons on the case to check on current battery life.
Works with your iOS or Android device: Connect this headset with virtually any Bluetooth-enabled phone or tablet. Press the call button to interact with Siri, Google Now or Cortana.
Pairs with up to 2 phones at once: Take both personal and work calls without having to juggle multiple devices.
Compatible with HD Voice-enabled smartphones: Activate the wideband audio support and enjoy higher quality sound every time you talk.
Reliable even in the rain: Liquid-repellant nano-coating protects against sweat and moisture damage while you're on the go.
Lightweight, flexible design: Durable and comfortable enough to be worn for hours at a time. Find the right fit with silicon gel eartips in 3 different sizes.
Precise sound clarity: From crowded rooms to windy streets, multi-microphones ensure that you'll hear and be heard over the noise.
Announces contacts by name when they call: Say "Answer" or "Ignore" to control calls without clicking. Tap the voice command button to ask about battery level, connection status and more.
Streams audio from your smartphone or tablet: Listen to music, podcasts, movies and more. When you get an incoming call or remove the headset, the audio will pause automatically.
Sensors respond as you put on or remove the headset: Smart Sensor Technology lets you redirect calls to your phone or headset, pause or play audio, and automatically answer a call just by placing the headset on your ear.
Portable charging case adds hours of talk time to your day: Swipe your finger over the icons on the case to check on current battery life.

Whats Included

AC charger, micro USB cable
Charging case with rechargeable battery
Plantronics Voyager Edge Bluetooth Headset
S, M and L silicone ear tips, clip-on ear loop
AC charger, micro USB cable
Charging case with rechargeable battery
Plantronics Voyager Edge Bluetooth Headset
S, M and L silicone ear tips, clip-on ear loop

Q: Can one use this device WITHOUT an earhook and will it stay secure in ear without popping out?

A: I have been able to successfully use the Voyager Edge Ear piece without an earhook. There is a loop on the ear bud that secures in the ear... I do choose to use the earhook for my own peace of mind... but it is not necessary unless you plan on headbanging or shaking your head "no" vigorously for an extended period of time. :)

Q: I need to travel for work. Can I charge this device internationally (i.e. 220)? Or would I need to get a transformer??? Thanks

A: Yes, the unit can be used with any standard USB charger/powered USB port. We recommend using your cellphone charger or a computer's USB port.

Q: What makes the receiving voice garbled?

A: Hello- Sorry to hear that you're having trouble with your Voyager Edge. You may want to try updating the firmware on the headset (http://www.plantronics.com/us/product/myheadset-updater). After updating, you will want to reset the connection between your phone and the headset. To do this, first delete the headset from your cell phone's list of paired devices. Once deleted, make sure to power your phone completely off. Then power it back on. (This will reset the Bluetooth stack in the BT software on the phone). Then re-pair the headset with your phone. If the issue continues please contact Plantronics Technical Support directly (http://www.plantronics.com/support/) and we will be happy to help.

Q: what makes this a best buy exclusive

A: The difference between the two is that if you wear glasses the Voyager ages for you because the legend fits behind the ear and gets in the way of all glasses also the Voyager edge has a much greater range it says its good for only 33 feet but I have used it at farther distances up to 60 they won't advertise that but I've done it the Voyager edges case has a built-in battery pack so if you're not using it at the time you just snap it into its case and it recharges for up to 6 hours of use again it is an incredible device if you tap the switch twice it will call back your last number and it ties into s voice or Google Voice on your phone for text messaging phone calling and looking up maps it is excellent it's the best Bluetooth device I've ever used hands down. And the way it attaches to your ear is comfortable and you won't even know it's there. No kidding you'll think you're going to lose it because you just don't feel it.

Q: Does this headset do voice dialing?

A: yes it does voice dial

Q: Do this device have ID feature? Identifies the caller by name in contacts?

A: undefined

Q: how can i hear the streaming media through this device

A: undefined

Q: When will this item be available again at BestBuy?

A: i"m not sure....i ordered mine online and had it shipped to my home.....i got it in 3 days.

Customers are saying

Customers are positive about the Voyager Edge Bluetooth Headset's sound quality, battery life, comfort, and charging case. Many also appreciate its lightweight design and clear call quality. However, customers are negative about the headset's connection stability and fit, with some experiencing issues maintaining a connection to their phones or finding the earpieces uncomfortable. A few users also mentioned concerns about the volume level.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Rated 4 out of 5 stars
has pros and cons
The Plantronics edge us a great bluetooth. It has most features people yearn for in a earpiece. My thoughts.... Pro: headset like the legend has great audio and better audio pickup than the previous model. HD audio makes it sound similar to my higher end bluetooth or cabled headphones. Battery life is rather short but the pod is nifty should you want to use it. Can be a hassle at times to carry but gets the job done. And better yet it seems to charge my bluetooth at least 1.5 times. Cons: this bluetooth has a major drawback. Plastic clip and horrid ear gels. I've kept away from this style because of the clips eating away at my ear like a blood suckling parasite. You tend to get sore after a few hours of wearing it. The ear gels don't hold the Bluetooth in my ear or I just simply don't get the concept of how these work with the hoop on the back side. Conclusion: I would love to see options from Plantronics to channel audio into my ear canal and seal exterior sounds. And a better ear clip of a higher grade, one that's rubber or foam padded even. Having the micro USB on the headset with the proprietary pod connectors gives me useful ways to charge my bluetooth givin' the scenario. I would rather pay another 5 bucks for a good ear clip and different style of ear gel like I had on my old plug 2.5mm Jabra headset. I give this a honest rating of 4.5 of 5. Ditch the plastic clip design and horrid ear gels that have hoops. Then I would have 2 or 3 of these. Attached is photos of the style of gels and clips I'm referring they should include or sell.
Posted 10 years ago by ricky
Rated 5 out of 5 stars
Top Bluetooth Headset for Demanding Users
- Excellent sound quality - as reported by multiple callers - Compatible with HD Voice if your carrier and phone support - Comfortable - lightweight, can wear headset for extended period of time without any trouble - Easy Bluetooth pairing even without NFC - Multipoint pairing - can pair with more than one phone - Long battery life - 4-6 hours talk time even without the charging case to top off the charge (double that using the case) - Can listen to music in monophonic if you want - Can set to answer on inserting headset in ear - Multiple eartip options - easy to fit a variety of ears and preferences - Detachable micro-USB cable for chargers - easy to replace if cable worn or damaged - Can upgrade firmware easily via USB port and Plantronics software
Posted 10 years ago by MichaelS
Rated 5 out of 5 stars
Pretty Perfect Headset (read for great tweak idea)
I've been meaning to review this headset for months now since I've had this bluetooth headset for almost a year. It was not the first one I purchased, but I returned the others and I am so glad I didn't settle for anything less. This headset is practically perfect and I use it all the time. The sound is incredibly clear as the listener and my family and friends say the sound on the other end is very loud, crisp and clear. It is pretty much hands-free which I needed when I bought it because I had a job that involved water and I didn't want to have to touch the headset to answer a call with wet hands. This headset announces the call and the name of the caller. It will say "Call from Rick Smith, answer or ignore?" Then, you can either tap the headset to answer or you can respond with your voice saying either "answer" or "ignore". Then the headset tells you, "answering call", etc, all completely hands-free! You can press and hold the headset button to activate your S-voice or Siri system on whatever phone you have and give your phone a command without having to take your phone out of your pocket. I also use this headset to listen to music or an audio book when I am walking my dog, traveling or doing housework. I leave my phone on the kitchen counter because it has a pretty far connection range which really helps around the house. Some of the others that I initially purchased either had low volume or weren't this hands-free or were too complicated to use. I can even wear it unnoticeably if I want to, because my hair covers it. This headset is really incredible in every way. It comes with a clear snap-on ear hook or loop to go over your ear and can be snapped on to use it on either ear. It is pretty good staying in my ear without the hook, but will fall out every now and then, so I use it with the clear hook. It also comes with different size earbud covers with the little loopy thing to fit different size ears. But with the hook, it never falls off now, and I definitely didn't want to lose my headset or have it fall into a bucket of water. I also tweaked the hook because the angle that it was when it came out of the box hurt the back of my ear, even after only a few minutes. So, I took the hook off the headset and bent it (see picture) while running the curved part under my instant hot (boiling) water faucet. I kept it bent while it cooled and then ran it under cold water to harden it. The angle really changed the fit. It no longer hurts and, to be honest, sometimes I don't even realize I am wearing it, so I have to feel if it is on. This is pretty awesome and a great fix to an annoying issue. If the ear hook hurts your ear, give this a try. So, all in all, this was well worth the price and it is easy to use. It also comes with a case that can be charged and, therefore, can recharge the headset on the go. There is also an app to download on your phone to adjust settings. What more could anyone want? I love this item and I know that it is great quality because I have been using it for almost a year with no problems. I also use it instead of the bluetooth in my car. Definitely a great purchase. Go for it, you won't regret it.
Posted 9 years ago by Susan