Poly - Voyager 4320 Wireless Noise Cancelling Stereo Headset with mic - Black

Used this everyday for a few months. Very comfortable headset. Works good with teams. However at times the latency with voip calls was almost unbearable. If you are looking for a good headset and aren’t in a call center this is perfect. If you’re taking inbound calls this is not the headset for you. Now this can be fixed by plugging the headset in and using it as a “corded” headset. The bluetooth function is hit or miss. Sometimes it would have trouble switching back to my computer, but the device turns on and off quickly so it was never a big issue. Range is very good, could be around 20 feet away and had no issues.

Great sound. Blocks out all outside noise. I work in an environment with 30 other agents, and the voyager focus allows great phone conversations without interference.

Headphones were great, noise canceling was really surprising as to I couldn't hear any background noise. On a scale of 1-10, I give these headphones a 10!

With the working from home bit, I have to sit in on a lot of (sometimes unnecessary) conference calls. Normally, I'd use my laptios mic/speakers however I've run into some issues with background noise, low sound quality and poor mic performance. I have another wired headset I used to use however that seems to have passed on and isn't quite the same (quality wise) as it used to be. This headset seemed to check off a few boxes in that it's wireless, lightweight and (supposedly) comfortable. After some use with this on my calls today, I'm quite impressed so far with this headset. Included in the box is your charging cable, headset and carrying bag. Pretty much the standard fare in terms of contents so nothing out of the ordinary here. Cable is plenty long enough for my needs since I'm at my desk the majority of the time and can plug in and charge whenever needed. Big bonus for me here is the wireless/bluetooth capability. My previous headset was wired so couldn't really leave my laptop and get something to drink or do laundry or whatever. Since these are wireless, no issues now as I can freely roam around my place and do stuff while still on a call. The range on this is 50 feet or so however my place isn't quite that big. From wandering around from room to room I haven't experienced any drops or frequent disconnects. The only time it did disconnect was when I went to my bedroom which is about 30 feet away and about 6 walls away from my laptop. Not surprised by this as even some of my other bluetooth earbuds have this issue. The headset is lightweight for sure. I sat on about 4 calls today, each ranging from 30-60 minutes in duration. Never once did the headset feel heavy or uncomfortable. Being pretty lightweight, it almost got to the point where I didn't feel them on my head which is great. And as far as comfort goes, these are SUPER comfy. Normally, I hate on-ear headphones since they are uncomfortable for me and make my ears hurt after some use. The earpads on these are sorta squishy to the touch so they don't press against my earlobes like most other on-ear headphones do. As such, I have no concerns/issues with wearing these for long periods of time as they check the box in terms of comfort. I don't have any negatives about this headset to be honest. Aside from having to wear it for my conference calls, these work as one would a headset to work which is great. They're lightweight, comfy and provide great sound quality.

You’d think after 2+ years of working from home, I would have long jumped to the premium wireless headsets. I have been using a wired headset for all my Teams calls, but no longer. I’ve missed out on the flexibility of a wireless headset. I have used polycom VoIP phones and conference spyders and know they make a quality product. This headset is right up there with the rest of the product line. The eco-friendly packaging includes a carry case, a pre-paired bluetooth dongle, the headset, charge cables, and some instructions. The first time charge on this headset took about an hour and that lasted me about 3 days before I needed to recharge it, that was with mixed listening and conference use. How comfortable is it? Well, I did not take it off to readjust for my weekly 8 hour meeting. The weight of the headset is very well balanced, and you hardly feel it on your head. The pressure on your earlobes can be adjusted by adjusting the headband, but I found it was snug and not too hard on my ears. The soft touch materials on-ear headset feels right at home, with perfect pressure on your ears without feeling the fatigue. The audio quality is amazing, detailed highs and sufficient lows to make a full range well balanced experience. The dual noise canceling microphone is a pleasure to use and is clear on the recording. Not having a wire tether meant I found I enjoyed listening to my music on my off hours as a bluetooth headphone. The combination fo the weight, build quality and sound quality makes this a very useable day-to-day headset that wont leave you fatigued. The headset can be used several ways. The pre-paired bluetooth dongle makes syncing up this headset real easy. Plug in the USB dongle and turn on the headset, and you are ready to go. The headset also allows bluetooth pairing, and you may connect to a second device (a phone or computer) by setting the headset in pairing mode. Should you run out of battery, plugging in the included USB A/C to C cable will allow you to use the headset in tether mode as a wired headset and still allow for charging. Sadly the pictogram instructions provided in the quick start guide was a bit lacking in detail, so if you are lost like I was, you have to look up the online manual. The headset is Microsoft Teams certified, and the moment it was plugged into a USB port with the pre-paired dongle, the teams certification pops up. This allows you to engage teams by pressing the button in the center. The only downside for me on this headset is that the headset microphone is on the right. While it is flexible enough to be placed on your left ear and rotated into position, the headset has no way of flipping the left and right channels. For Teams and Zoom meetings this won't matter, but for music you would want to keep the right channel on the right ear. I also found it annoying that everytime I muted the microphone in Teams or Zoom, the device would say “Mute” and “Unmute” in spoken words. In conclusion, get one of these if you are working from home on a regular basis or need a headset for work. It is well worth it, and frankly I don't know why I did not get this earlier.