Customer Ratings & Reviews
- Model:
- Edge
- |
- SKU:
- 5154043
Customer reviews
Rating 4.2 out of 5 stars with 1413 reviews
(1,413 customer reviews)to a friend
Customers are saying
Customers are positive about the Voyager Edge Bluetooth Headset's sound quality, battery life, comfort, and charging case. Many also appreciate its lightweight design and clear call quality. However, customers are negative about the headset's connection stability and fit, with some experiencing issues maintaining a connection to their phones or finding the earpieces uncomfortable. A few users also mentioned concerns about the volume level.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Easy to use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a hands free device, this one is easy to use and set up. Good clarity.
I would recommend this to a friendRated 5 out of 5 stars
great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it ....very easy to us....noise reduction!!
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Best Bluetooth on market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried every upper end/mid end Bluetooth device the store had and this one is the best hands down. Best battery life. Callers can hear you with LOUD background noise and you can hear callers.
I would recommend this to a friend Rated 5 out of 5 stars
I live the ease of using it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was one of my best purchases and I love it a lot.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 4 out of 5 stars
Good most of the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cuts out frequently. The charging holder is also a small source of power.
I would recommend this to a friend Rated 3 out of 5 stars
It just is OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I t will move back and forth from phone to ear piece when talking and you have to manually move it back to ear piece.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want good quality and sound this is a good Bluetooth to invest in
I would recommend this to a friend Rated 2 out of 5 stars
The "on ear" sensor is unusable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The "on ear" sensor does not work very well. It does not detect the fact that I have placed the headset on my ear thus making the senor features unusable. Even with all of the sensor configuration options disabled the Bluetooth headset still uses the "on ear" sensor when determining whether to announce that it has been turned on. Otherwise the headset meets expectations for functionality.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi-we are sorry to hear that you are having sensor issue with your Voyager Edge headset. Please contact Plantronics Support for deeper troubleshooting to determine if your headset needs to be replaced.
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Great reception.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great value for the money. Easy to use and very comfortable.
I would recommend this to a friendBrand response from PlantronicsProductSpecialist
Posted .Thank you so much for posting your review on Voyager Edge. We are glad that you are satisfied with Voyager Edge's reception and found it comfortable to wear. Please do not hesitate to reach us if you have any other questions or feedback on Voyager Edge.
- Cons mentioned:Connectivity
Rated 4 out of 5 stars
Good unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Drops connection sometimes but that could be my old iPhone.
I would recommend this to a friend - Cons mentioned:Fit
Rated 2 out of 5 stars
Big and bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too, big. Too old of a design. Average sound, no better than other ear pieces.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Very good bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good excellent call quality. It doesn't read text messages overall it's great
I would recommend this to a friend Rated 5 out of 5 stars
All I can say is VAVOOM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is what I have been looking for, it's a great fit, does not fall out, call and talk clarity is great. You do have to find the correct fit with the ear pieces, it is worth the wait.
I would recommend this to a friend- Pros mentioned:Comfort
Rated 5 out of 5 stars
Great Bluetooth!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best Bluetooth headsets I've owned. Very comfortable on the ear almost like you have nothing on. The casing is great for charging and storage when not in use.
I would recommend this to a friend Rated 3 out of 5 stars
Great but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this unit, works well, but it did cause my ear to get sore. My brother has the same unit and he loves it.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Sometimes does not want to connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Plantronics headset works, just sometimes it does not want to connect when I turn on the headset. I have to hit the phone button 1 or 2 times and then it will connect. Once connected it stays connected. I recommend this product as it does work, but I might have gotten a defect one.
I would recommend this to a friend Rated 4 out of 5 stars
If you like over-the-ear models
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This model is difficult for me to fit comfortably in my ear. I've had more frequency of persons asking me to repeat myself. I usually don't have it on; but, when I do (after a few hours) the "talk time" seems to drain 15 minutes for every hour of standby. I have let it drain comepletely but still get the same results. I am still looking for CLEAR information on use of features.
I would recommend this to a friend- Pros mentioned:ComfortCons mentioned:Connectivity
Rated 2 out of 5 stars
Not as good as I had hoped.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very comfortable in my ear. However, it easily disconnects from my phone while I am talking. At first, I thought it was time to charge, but that is not the case. It just randomly disconnects. Frustrating when that happens.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so: 1. Delete the headset from your cell phone's list of paired devices. 2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone. 3. Re-pair the headset with your phone and test. If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty from the date of purchase. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance.
Rated 4 out of 5 stars
Need a new Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After buying a Motorola Bluetooth for $150 and didn't last me not even six months I decide to try Plantronics. I bought my first one almost three years ago for $60. It works good but it was time to change it. I been using the new Plantronics for couple of weeks and is working really good. I didn't like this model at the beginning but the quality talks.
I would recommend this to a friend- Cons mentioned:Fit
Rated 3 out of 5 stars
just ok blue tooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine! However does not feel comfortable in the ear even with all the different options For fit. Battery life is not as good as specified, will say 2hrs talk time left then shut down 10 min Later! Wish I had purchased the one that sits on back of ear. Charging case is nice and used also as storage.
No, I would not recommend this to a friend




