Customer Ratings & Reviews
- Model:
- Edge
- |
- SKU:
- 5154043
Customer reviews
Rating 4.2 out of 5 stars with 1413 reviews
(1,413 customer reviews)to a friend
Customers are saying
Customers are positive about the Voyager Edge Bluetooth Headset's sound quality, battery life, comfort, and charging case. Many also appreciate its lightweight design and clear call quality. However, customers are negative about the headset's connection stability and fit, with some experiencing issues maintaining a connection to their phones or finding the earpieces uncomfortable. A few users also mentioned concerns about the volume level.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent device!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In love with it!! I had few Bluetooth handsets before including Bose and this is far better than those. Highly recommended to anyone that appreciates quality and excellence
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Never failed me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sound, no dropped calls, first one I had lasted me 5yrs.
I would recommend this to a friend - Pros mentioned:Comfort
Rated 4 out of 5 stars
Quality earpiece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality earpiece.. Comfortable, easy to use. Recommend it.
I would recommend this to a friend Rated 4 out of 5 stars
Love the ease of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use long battery life. Love that the holder is a charger. I use it all time! Only wish the charger was big enough to leave the behind the ear piece on all the time so i don't have to take it off every time I put it on the holder...or if there was a little compartment on the bottom to put it in would be great! Other than that I love it!
I would recommend this to a friendRated 3 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this ear piece before and it worked great, however I have a zwarp phone and it doesn't work well.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Overall very good...plenty of talk time...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase on the road when other earpiece was lost. Very good choice.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a gift for my husband that travels. It works great. I hear no background noise or wind etc when he calls me on it. The clarity is also very good.
I would recommend this to a friend Rated 3 out of 5 stars
Works pretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ear piece plastic holder broke today Not real happy about that
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise reduction is good, but sound quality is not what I expected for a Bluetooth for this price.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good but, not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality but, will frequently drops signal.
No, I would not recommend this to a friend Rated 3 out of 5 stars
No so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a lot of static. The person you are talking to doesn't seem to hear it on their end.
No, I would not recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
Awesome Earpiece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a great ear piece. It is lightweight and has a small footprint. I don't use the travel charger because I use the included ear loop to help it stay in my ear.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling could be a little better, but I love it. I really love how it recharges in the cradle while I'm not using it, so I only have to plug in once in a while.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't talk on the phone on my job but when I got this. I could, whomever that was on on phone could hear me clear with out any noise in the background
I would recommend this to a friend Rated 5 out of 5 stars
Greatest headset yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this product to anyone. I love going to work and listening to my music without it bothering anyone else around me. And the voice command features.
I would recommend this to a friendBrand response from PlantronicsProductSpecialist
Posted .Thank you for sharing a great review on Voyager Edge. We are happy that you like its sound quality and voice commend features. Please don't hesitate to contact us if you have any other feedback on Voyager Edge.
Rated 3 out of 5 stars
works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has up to 6 hours of talk time. The sound blocking works pretty good, but not great.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thus is a replacement blue tooth as I lost my device. I am very happy with the quality it has crisp clear noise free reception. Very durable and easy to use.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how good I can hear. And others can hear me! The sound quality is excellent. Once and awhile I have an issue connecting but it is easily resolved.
I would recommend this to a friend Rated 3 out of 5 stars
3 Star Bluetooth Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product works fairly well, with a few shortcomings. 1.) Voice activated features don't always work; 2.) Unit transmits wind, breeze noises, so if it's windy, your party will have trouble hearing you 3.) Battery life is short. You must charge it every day if you're going to use it. It says "talk time 6 hours" on a full charge, but it will last maybe an hour of talk time, broken up throughout the day. 4.) The charging station is super poor design: you must unclip the earpiece to set the unit in the cradle. It's a plastic clip, so I can envision this wearing out over a short time and needing to be replaced. I don't use the charging station, I simply plug a USB type B cord into the unit.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Sorry to hear you're having trouble with your headset. Usually audio or voice command issues can be fixed by resetting the Bluetooth connection between your phone and headset.
To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone and test.
This should help issues where the audio doesn't sound as good as it should or when voice commands don't work reliably. This model should give you up to 6 hours of talk time with a fully charged battery. If the audio and voice commands issues persist after resetting the connection or if your unit is not providing you anywhere close to 6 hours of talk time you can request a replacement for your headset following the instructions on this article:
http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All
Rated 2 out of 5 stars
Wind noise is the biggest complaint
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ear clip is an after-thought that really hurts your ear after just a few minutes wearing it and going without it is a sure way to drop and lose your ear piece. I really expected noise suppression to be a lot better, but I have to go to a no/low wind area for the other party to hear me or not be bothered by the wind noise.
No, I would not recommend this to a friend




