Customer Ratings & Reviews
- Model:
- Edge
- SKU:
- 5154043
to a friend
Customers are saying
Customers are positive about the Voyager Edge Bluetooth Headset's sound quality, battery life, comfort, and charging case. Many also appreciate its lightweight design and clear call quality. However, customers are negative about the headset's connection stability and fit, with some experiencing issues maintaining a connection to their phones or finding the earpieces uncomfortable. A few users also mentioned concerns about the volume level.
This summary was generated by AI based on customer reviews.
Great headset for calls and music
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned several of the past models and have always loved them, accidentally dropped and stepped on my 975 so I picked up this one. Great with my iPhone 5 for calls and listening to music! Only reason I gave it 4 stars is because they changed the earpiece a little (doesn't feel as secure), but I just swapped it with my old one.
I would recommend this to a friendGood Headset Light Weight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned several of these a couple I lost and others just wore out. I bought this one and bought the best buy geek squad replacement warranty. I have owned others like Jawbone and Jabra and they all last about the length of the warranty. So I optioned the 2 year plan. It's cheaper than not getting the plan.
I would recommend this to a friend- Cons mentioned:Connectivity
When connected works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should have read the reviews. I have experienced similar problems of the device staying connected to Samsung Note 5. It will disconnect in the middle of a call. It will announce a caller and then disconnect once the caller is manually answered.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue.
To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone and test.
If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance.
- Pros mentioned:Sound quality
Limited
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although sound quality is great I find the voice commands lacking. I was also disappointed to learn it does not connect to media. Now this may change if you pay for additional services but I think considering the price, it should come with it. I'll go back to my Bose.
No, I would not recommend this to a friend - Pros mentioned:Battery life
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight. Stays stationary on ear. Easy to pare to the phone. Long battery life.
I would recommend this to a friendBrand response from PlantronicsProductSpecialist
Posted .Thank you for posting your review. We are glad to learn you like your Voyager Edge headset. Please note that it is also moisture-resistant too. You can use it rain or shine.
- Pros mentioned:Sound quality
Great Bluetoth Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recomend this Plantronicks Bluetoth it is the Best Quality sound is the Best ítem I had as a Bluetoth I recomend it !!!
I would recommend this to a friend - Cons mentioned:Connectivity
Too much background noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Device constantly looses connection with my phone.
No, I would not recommend this to a friend - Cons mentioned:Fit
Good brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok. Butt I just don't like how it fit on my ear. It would fall off without the ear clip but I would have to take the clip off when charging it. It was hard to keep up with the little clear ear clip because there was nowhere to store the clip.
No, I would not recommend this to a friend - Pros mentioned:Battery life
Like the way it fits in ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way it fits in your ear and the battery last about 3 to 4 days before I need to recharge the battery.
I would recommend this to a friend - Cons mentioned:Connectivity, Fit
Poor connectivity and fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loses connection with my phone, and the ear piece keeps allowing it to drop out of my ear. I had a cheaper model, lost so thought maybe the higher priced model would work better, I was wrong.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so: 1. Delete the headset from your cell phone's list of paired devices. 2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone. 3. Re-pair the headset with your phone and test. If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty from the date of purchase. You can use the following URL to view our replacement steps: http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All
- Pros mentioned:Charging case
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best one from plantronics so far. Clear voice and sound a little less on battery but you have the charging case what makes excellent companion
I would recommend this to a friend - Pros mentioned:Sound quality
Great bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Bluetooth ever, canceling noise its awesome. No need to scream for the other party to hear you. Can answer with out looking or touching your phone.
I would recommend this to a friend - Pros mentioned:Battery life
This is great investment for long run
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually do a lot of calling. This one has great battery life and soo advanced that I dint have to worry abt missing my calls. All i need to touch it.
I would recommend this to a friend - Pros mentioned:Sound quality
Comfortable and easy to use. Long battery life.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Early indications are great. I have not used the portable charger yet but I love the clarity and I have not heard anyone complain about the way I sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Noisy four call recipient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In my experience the call quality for me was very good. However, everyone I talked to said that they heard a lot of background noise on their end. So much so that I ended up returning this earpiece.
No, I would not recommend this to a friend - Pros mentioned:Battery life
Plantronics - Voyager Edge Bluetooth Headset with
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plantronics - Voyager Edge Bluetooth Headset with Charging Case is great. Configurable, reliable and the battery last all day.
I would recommend this to a friend Works Great, but shoddy workmanship
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great Bluetooth headset. I've owned multiple Bluetooth headsets over the years. I've tried many other brands at various price ranges. I've always come back to Plantronics. I've never encountered a Plantronics Bluetooth headset that broke on me, except for this one. First the volume rocker started failing. I started having a hard time to increase the volume. I had to press it in a certain way so I will be able to raise to volume. Finally, the power switch fell off. Now I have to use a thin piece of metal like a small paper clip or a sim tray release tool in order to turn it on. I finally gave up on it and went back to wired headsets.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review and feedback on our Voyager Edge Bluetooth headset. Our Bluetooth headsets are covered by a one year limited warranty, if your unit stopped working properly or broke under normal usage conditions you can request a replacement by following the steps on this article: www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All
Please don't hesitate to contact us at www.plantronics.com/support if you require assistance with your headset.
- Pros mentioned:Sound quality
Works great with my LG G2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup is as easy an any bluetooth device nowadays. Seems like better range than other units. Best sound quality I have ever had in a bluetooth headset.
I would recommend this to a friend - Pros mentioned:Battery life
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no doubt at all that plantronics makes the best wireless headsets with nice long battery and hansfree answering. Great product.
I would recommend this to a friend - Pros mentioned:Battery life
Lovely Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is great, voice is efficient and the battery life is very long for long travelers like me. Overall I really love the product
I would recommend this to a friend