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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1413 reviews

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86%
would recommend
to a friend

Customers are saying

Customers are positive about the Voyager Edge Bluetooth Headset's sound quality, battery life, comfort, and charging case. Many also appreciate its lightweight design and clear call quality. However, customers are negative about the headset's connection stability and fit, with some experiencing issues maintaining a connection to their phones or finding the earpieces uncomfortable. A few users also mentioned concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,413 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and works great! I buy these for my employees and am lost without it who I leave at home! I highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty comfortable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dies too quick and sometimes sound quality not so good

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Don't buy. Drops connection to phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one of these to use with iPhone 5s. Had to return the first one because the connection to the iPhone kept dropping, especially when I put the iPhone in my pocket. So I just exchanged it for a new one hoping maybe it was just a bad earpiece. The new one does the exact same thing. This is sad, because the voice quality is really good, but it doesn't help if the connection keeps dropping. Going to return the second one, also. Currently using a different Plantronics bluetooth earpiece with no problem. Don't waste your time with this item. Would have given only one star, but the voice quality is good....when the connection exists.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best talking Bluetooth around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this unit for years. Even bought a custom mold for it and it works great! People don't even know im on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only average for the price. Cheaper ones have done as well

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the blue tooth piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by a friend that this was of the best blue tooth piece out there. Love the way it feels and how clear it is.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sleek design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is just right for a gift. The person said quality of sound is great and easy to pair with his smart phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying cheaper bluetooths in the past I thought I would spend more money and get a quality Bluetooth. Boy was I wrong the static I hear while I'm talking makes it hard to concentrate on the conversation. Also it keeps turning itself off and on while I'm using it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bluetooth I've owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bluetooth is very high tech and easy to use. It is very comfortable to wear and has really good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    ok but has faults

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good but often disconnects from my galaxy S5. Have to repeatedly turn on and off to get it to reconnect.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      We are sorry to hear that you are having a disconnection issue with your Voyager Edge headset. Please contact Plantronics Support for deeper troubleshooting. Plantronics

  • Rated 4 out of 5 stars

    JUST GREAT ....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TAKE A WHILE TO GET USED TO THE EARPIECE THINGY TO PUT IT IN YOUR EAR AND NOT LET IT FALL OFF WHILE YOU ARE WALKING. THE EARBUDS SIZE PLAY A BIG ROLE IN IT AND BE SURE TO KNOW WHAT WILL SUIT YOU BEFORE YOU TAKE IT TO OFFICE FOR A CALLS FOR ENTIRE DAY AND NOT BE ABLE TO USE IT.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't stay charge long, and noise reduction isn't great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, quality sound. Easy to use and connect via Bluetooth. Talk time is great (up to 6 hours).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it work so great with my iPhone 6 and i will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    my wife loves the headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this headset for my wife, she loves the clarity and battery life of this Plantrronics headset!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great bluetooth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was used to Jawbone products, because of their noise cancellation. Could no longer find the same quality in Jawbone products and decided to go with this one from Plantronics. Satisfied, but still not as good as the older Jawbone noise cancellation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent But Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the end, I ended up returning for another style.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, stays in the ear, great audio quality. It would be awesome if it had a longer battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Hands free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise canceling. Use it a lot for conference calls and I can hear and be heard crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics headset has noise cancelling and good clarity. Also can be charged on the go. Great device.

    I would recommend this to a friend