Customer Ratings & Reviews
- Model:
- Edge
- |
- SKU:
- 5154043
Customer reviews
Rating 4.2 out of 5 stars with 1413 reviews
(1,413 customer reviews)to a friend
Customers are saying
Customers are positive about the Voyager Edge Bluetooth Headset's sound quality, battery life, comfort, and charging case. Many also appreciate its lightweight design and clear call quality. However, customers are negative about the headset's connection stability and fit, with some experiencing issues maintaining a connection to their phones or finding the earpieces uncomfortable. A few users also mentioned concerns about the volume level.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
great headset with many functions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great quality comapring its price of the most part information regarding the status quo the departure time
I would recommend this to a friendRated 4 out of 5 stars
Support is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headset because it had very hi reviews for wind cancellation. It works ok, but not great.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 3 out of 5 stars
okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It randomly looses connection with my phone. Frustrating!
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue.
To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone and test.
If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance.
Rated 4 out of 5 stars
Great for daily use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and very efficient. Smart technology allows to answer with my voice. Very hands free!
I would recommend this to a friendRated 3 out of 5 stars
Not for beginner's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that this Bluetooth headset isn't large and bulky. However the fact that it is so small it is very sensitive to touch and very easy to hang up by accident when trying to adjust it on your ear. Also sometimes it is hard to hear on if you are not in a very quiet location. Sometimes I am told that it doesn't cut out back ground noise as well as it claims
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Very bad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed as it frequently disconnects. Expectations not met.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .We are sorry to hear that you are having disconnection issue with your Voyager Edge headset. Please contact Plantronics Support for in-depth troubleshooting. Thank you!
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Sound is great and fits well!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a previous Bose user and looking to purchase another one, however Bose no longer makes it anymore. So the search began. Found this Voyager Edge by Plantronics and VERY happy about my purchase. It fits well in the ear (as did the Bose) and sounds great. I love that it accesses my contacts and speaks them out to me when I receive calls. Light weight as well. And the charge on it is great. Lasts longer than the Bose.
I would recommend this to a friend Rated 4 out of 5 stars
Nice headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent headset. Works great in par with other headsets as far as I can tell.
I would recommend this to a friendRated 4 out of 5 stars
The best blue tooth headset.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this bluetooth headset, i think this has been the best headset i ever had.
I would recommend this to a friendRated 1 out of 5 stars
Keeps Disconnecting from my iPhone 6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Bluetooth continually disconnects after 1 call, forcing me to turn it off and on, then turning the phone off and on. This does not always work. It will even show that the it is connected on the phone, but it actually is not.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .We are very sorry to hear that you are having a disconnection problem with your Voyager Edge using your iPhone 6. Please contact Plantronics Support for in-depth troubleshooting. Thank you!
Rated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchase this for my dad. He is very happy with the new headset. Very easy to set up too.
I would recommend this to a friendRated 4 out of 5 stars
Love not having to hold my phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great having not hold the phone to my ear while driving. I thinking about getting one for my wife
I would recommend this to a friendRated 5 out of 5 stars
great clarity, long battery life, quick charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This bluetooth device has great clarity, charging station and charges very quickly. It also has outside sound avoidance. I previously purchased a similar product from Bose but this item is far superior.
I would recommend this to a friendRated 4 out of 5 stars
Nice Sleek earpiece that plays music
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plays muic but I have heard better sounding earpieces. Can manage 2 phones at once.
I would recommend this to a friendRated 4 out of 5 stars
Works fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never thought this device would be so convenient. Really like it when I am on the go
I would recommend this to a friendRated 4 out of 5 stars
Nice blue tooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't answer all the time on command have to go to phone to answer or End the call
I would recommend this to a friendRated 3 out of 5 stars
Battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bluetooth dies within 3 hrs of use. It does stay in my ear comfortably and doesn't fall out like the other reviewers were saying. The only problem is constantly having to charge it. I'm always on the go so its very inconvenient. Yes it has the portable charger but its not the bluetooth for a working person on the go
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .This headset model has a rated talk time of up to 6 hours with a full charge. If your're getting considerably less talk time after a full charge please ensure wideband audio/HD voice is turned off or disabled through our Hub app for Android, iOS, macOS and Windows. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance.
Rated 5 out of 5 stars
Great in-ear earbud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It announces caller by name and I can easily make call though my ear bud with Siri by just pressing the talk button on the earbud. It fit securely in my ear a doesn't fall out. Overall I am satisfied.
I would recommend this to a friendRated 4 out of 5 stars
Quality product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, has less battery life than advertised but overall worth the money.
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works very good I used every day I will recommend to other to buy
I would recommend this to a friend




