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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.8 out of 5 stars with 568 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the Playground active play system, highlighting its overall performance, smooth gameplay, and usefulness for kids and families. They appreciate it as a source of family fun and note the simple setup process. While the system is praised for providing exercise, some users have concerns regarding the subscription cost and tracking accuracy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 568 reviews
  • Rated 5 out of 5 stars

    Nexplay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for kids and for family to i suggest for everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system. My 4-year old and I have had a blast with the Nex Playground.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beautiful colorful brick..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it once on Christmas and haven't used it since. Decided to play with it today, Jan 20, 2026. Doesn't turn on. No light showing power. Used Power and HDMI cables that came with it. Don't buy unless you want a 200$ colorful brick.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Kids gadget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good activity games for kids and entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best gaming console for the whole family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid Friendly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for Kids to have lots of physical playing time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kids love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subscription is a little pricey for the kind of games. But it is fun.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NEX playground

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product, but my kids are no interested in it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mehhh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only a few decent games and the ones my daughter likes dont seem to work well. Would have returned it if we didnt spend the 90 dollars for the year subscription.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    N

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids are enjoying it, i like the fact that it has them moving around

    I would recommend this to a friend
  • Cons mentioned:
    Tracking

    Rated 1 out of 5 stars

    Decent idea, poor execution

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tracking camera is glitchy and Inconsistent, catalogue of games is lacking, and requires an expensive monthly subscription for gimmicky d-tier phone games(on top of which, you don't own and require access to their servers for. They can go under at any time and you're left with a $200 paper weight). Customer support was less than helpful when I've had to reach out as well...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good way to tire children

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun for family and the camera works fairly well. Definitely worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Broke after 24 hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great on Christmas Day from Santa then broke and wouldn’t turn on day 2 :(

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After playing the game in the store it seemed exciting but once i got home i had to purchase a subscription to play the game we just spent $250 for ? 99$ annual package was the better price smh AI generated game with poor options for the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nex Playground

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nex playground game has gotten my child more active but for $89 game pass there should be new games added every week. My child gets bored playing the same games over and over again for a new game to be added every 2 months.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Playground

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected has limited games most games are only 1 to 2 players

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can tell this is a first generation product. Very slow, doesn't pick up bodies very well and there aren't many games for the 89.00 you spend for the subscription. Disappointed by this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for my family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t for my family. The subscription is none refundable. So FYI if you’re going to buy this product find someone who has one try it out then decide.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fun for me, But Not yet there for my Kids

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say the technology is not yet there. does not pick most of my Son's Movement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item 10/15/24 and want to price match to current selling price but unable to get any assistance from Best Buy chat and support phone number says I not calling during normal business hours but it is 10:21 am?????

    No, I would not recommend this to a friend