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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 13104 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are delighted by the PlayStation 4 1TB Console's impressive graphics, ease of use, and performance. Many appreciate the ample storage and find the console to be a great value for the price. While some users mentioned issues with heat and noise, the positive feedback regarding the console's features significantly outweighs the negative comments. The lack of 4K support and the need for a paid online subscription were also noted as drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 13,104 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    El Paso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console for a good price but, I prefer the ps4 Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good console.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my husband's birthday. We already have Xbox consoles but my husband had not had a PS since PS2. He is very satisfied with this console and is glad that he can play PS exclusive games now. I bought a new console because the prices for used consoles were similar.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system and graphics, great with increased storage size.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great affordable console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still runs most mainstream games at 1080p smoothly, with much better price and value. Plus, it allows you to use disc version of games, which you can buy at lower price second hand, rather than the digital-only consoles. Slim design, fits in home very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ummm. it works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up another PS4. This time for my youngest son. Seems a little ridiculous what these are selling for now with no game included. Considering that Playstation will probably release a PS5 soon and leave this new PS4 as worthless. Seems like Sony could at least offer a game or another controller for this price... Best Buy is great though..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 offers a little something for everyone right out of the box. The game options are great, the setup is a breeze, and the integration into a smart media center is seamless. The system walks you through setup and even comes with an HDMI cable right in the box. Getting your PS4 started couldn't be easier and the great games keep coming out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues, everything works well and is working 100% looks like new.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great honestly !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my first “ high “ price buys and I’m pretty happy about it. I know that the PS5 is going to come out soon but for someone that really isn’t going to play a game competitively i don’t believe I need it. Recommend for anyone who just wants to game without any problems :D

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great amount of space on the console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console has a great amount of space. Good price for product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Everyone is enjoying the new gaming system although we are still trying to figure everything out with inserting a new game and it downloads but the next time you go play it, you still have to insert the game even though it spend 40 mins downloading it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an upgrade to my Original White Limited Edition Destiny PS4 Bundle. Was looking to Upgrade and the 1TB Storage really Was a deciding Factor for me.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps4 great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grafics great easy-to-use an even my grandson can play

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got back into gaming after several years. The battery powered joy sticks are a fun upgrade. It's cool not to be tethered to the console. The graphics are incredible. A long way from pong which was the rage when I was a kid. You really need to pay attention when setting up. You may be stuck with a name you didn't intend,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this console has been out for a bit now and the Ps5 has this hit the shelves, but I have enjoyed this fantastic console for its blu ray player and flexibility for downloading games and playing game disks. I only wish it had backward compatability with older games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Fun and easy to set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids are loving the new console. The 10 and 14-year-old set everything up. Make sure that if your kids are about this age that you set your account up as the main parent account to have control of privacy settings. Otherwise, the default settings may be 18 and up. So far the boys are happy with their playstation

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having fun with it. Graphics are great and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, wonderful graphics. The best upgrade!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better or worse? Nope, just different..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, we haven’t had a PlayStation since PS2, been an Xbox household since then (360, XboxOne), which was more a matter of whichever console had a better bundle deal at the time and not for any hardcore gaming reasons because obviously, if we were hardcore gamers this review would be about a $3k laptop and not a console. Anyway, end of October I let my 10 yr old smash his piggy bank and buy himself the PS4 (to connect with friends/family on PS4..and for exclusive titles like Uncharted, God of War for Dad!) and that PS4 has been... since then... almost exclusively..... a $300 Fortnite workstation. Ugh! But I’ve played around with it a bit and oddly enough even though Sony has been at this a lot longer, my only complaints are in the interface being less easy/intuitive for first time users, and PlayStation Plus (at ten bucks a month or $60 for the year and a requirement for online play) being less integrated and initially more confusing (Xbox Live lays out family sharing nicely, whereas even though everyone can benefit from the primary profile having PlayStation Plus, it took some figuring out - I don’t recall as much Google time setting up the Xbox). Since then, browsing, buying/downloading/installing games, watching Netflix, gameplay and everything we’ve done regularly on the other console has been a breeze once becoming accustomed to the different interface. Lastly, should also add, in terms of online speeds/multiplayer games, we have Verizon FiOS Gigabit Internet so bandwidth/connectivity hasn’t been a concern.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price, performance and graphics. Easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The kids use it every day.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids play this every day, it works great. They had an older one that broke and decided to throw their savings together and get a new one.

    I would recommend this to a friend