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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 13104 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are delighted by the PlayStation 4 1TB Console's impressive graphics, ease of use, and performance. Many appreciate the ample storage and find the console to be a great value for the price. While some users mentioned issues with heat and noise, the positive feedback regarding the console's features significantly outweighs the negative comments. The lack of 4K support and the need for a paid online subscription were also noted as drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 13,104 reviews
  • Rated 5 out of 5 stars

    Fantastic Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Xbox since the original 360. I switched over because of the PS exclusives were more along what I enjoy, and I have not been disappointed. I do prefer the Xbox UI and its controller, but the PS exclusives are far superior than Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing i love my ps4 and so does my family. I love buying my more expensive electronics here and know at least I'm not being scammed. Best price throughout the city on this product. I love it and even months after this purchace still no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 is an amazing console and now with the 1 TB memory it is even better. With games coming out now that require more space and larger downloads this definitely was a huge help. The graphics are wonderful and the Blu-ray capability is extremely convenient. It is truly an all-in-one media/gaming center. Very happy with PlayStation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy delivers fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 is always a great system to have, ours arrived lightening fast as our previous one died after many years of use. Which was devastating to a you g members of the family who just the day before was gifted a new game to play. Thanks for beating even your own delivery time!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Super fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and lots of room to store a lot of games.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Happy with new playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Myson old play station died so i went got him a new one he so happy with the new. One i am to he likes this one better then his first one i so happy best buy had one for the price i paid for any were else want a high price then what i paid the price for this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming system gave me everything I was looking for and more! Although I previously only owned XBOXs and decided to switch to the PS4 because certain games that interested me were only offered by it, I thoroughly enjoy this gaming system. Took some time adjusting to minor changes but over all, very satisfied with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Game System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and lots of game storage. Great Graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Price

    Rated 5 out of 5 stars

    Awesome system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love this system. Great graphics, price was average

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 1t system is the bomb was glad I upgraded Love It!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Console madness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went on to purchase a few controllers because the kids have had a renaissance interest in Little Big Planet. Hey, we take any excuse for desired family time we can get!! The problem is that there is no longer controllers sold for the PS3 I was buying them for except off brand, not well reviewed stuff. I could get them online but at 50 bucks a pop I considered the fact that my PlayStation 3 was bought the release year of the first gen. The thing is old on electronics terms and I wasn’t excited about sinking another 110 minemum for new controllers and then having the console die on me. You can probably do the math, I ended up going home with a PS4. Over all I am happy with the device. I’m happy that to some extent it is ‘backwards compatible’ ish using a Sony program that allows gaming older titles, but not EVERY title is available so do your research if you are hunting for something particular. I’ve always liked Sony consoles, I do have the first gen XBOX One as well and over all I like the functionality of the PS better. They are both very close so it really will come down to what your friends or family has if you are looking forward to online gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space 1TB. It's a very good bargain for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great graphics and like all the game choices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning to co-exist...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be a Playstation-only guy. Had PS1 and PS2 exclusively for years until I got an Xbox 360. I've been mainly an Xbox guy ever since, but....I have to admit, Sony really nailed it with the PS4. The hardware is excellent, and the Dualshock 4 is a huge improvement over prior PS controllers and mostly superior to the Xbox controller. But where Sony really pulls ahead is, obviously, with the software exclusives. Once you finish Halo and Gears of War on Xbox, there are very few standout exclusives. Sony has tons of exclusives that are just fantastic - see Exhibit 1, "The Last of Us: Remastered." I'm not trying to fuel the console wars flame, and I am not getting rid of my Xbox. I think the two systems can peacefully coexist and I plan to play both. But, with the hardware being so similar, it's almost impossible to forget how important Sony's exclusive titles are to their continued success.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Still relevant and fun

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is still usable and perhaps has more game options than the latest generation (even though PS5 can also play PS4 games). Now is a great time to own a PS4 because most games are available on the cheaper end

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great much space good price my son loves it great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Best price in town. PlayStation has a great libra.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Play station has the best library of games. Best Buy had the best price for the 1 TB hardrive version. $25 cheaper than walmart’s 500 MB hardrive version.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Price

    Rated 5 out of 5 stars

    Play station 4 for the gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price and love the graphics on the Play Station 4

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome graphics love it easy to operate great fun games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    It's A PlayStation 4 Need I Say More

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 4 is great for gaming, good graphics, and fun. I did not give this a 5 rating as I am somewhat disappointed with the controls of the controller. Seems like some of the buttons you do not use as much are placed awkwardly when you are trying to game quickly and efficiently. Overall its a great system.

    I would recommend this to a friend