Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 13104 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are delighted by the PlayStation 4 1TB Console's impressive graphics, ease of use, and performance. Many appreciate the ample storage and find the console to be a great value for the price. While some users mentioned issues with heat and noise, the positive feedback regarding the console's features significantly outweighs the negative comments. The lack of 4K support and the need for a paid online subscription were also noted as drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 13,104 reviews
  • Rated 5 out of 5 stars

    Nice gaming system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox but I also love the PS4. They have killer exclusives and MLB the Show. You can’t go wrong with this model. It’s not 4K but it does HDR and it looks stunning without 4K.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve ALWAYS been a fan of PlayStation, literally always. Over the past years I’ve never really had any major issues, for some reason though I have had problems with my PS4. I purchased my PS4 on January 15,2021, few months ago from today. (June 5,2021) Not even a year with the console and my controller already has a mind of its own. I’ve NEVER dropped it, NEVER got any food/liquids on it, and well basically I’ve made sure to keep it away from anything or anyone that would cause harm to it. So it really dissapoint’s me that I can’t even play games without my controller moving on it’s own. Sad part is that of course I can’t even receive any type of help with my item. Thumbs down.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 is too expensive but returns are so easy:

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent return . Easy quick. Safe and fast. Wasn’t more than 1 min. Thank everybody at the Arlington heights Best Buy for being so awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy use for anyone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fun and is easy to use. The controller is easy for anyone to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of a kind

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Slim is perfect for all Your entertainment needs. From games to Netflix to a wide range of digital games and monies. There’s something for everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adult grandaughter's Christmas present

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my granddaughter for Christmas. It hasn't been opened yet. She recently bought a 50" smart TV but it did not have some of the apps she wanted. The PS4 does have them included so not only can she play her games and her blueray movies but she can also stream her favorite apps using the PS4. She will be very happy when she opens it. Currently she is using a link with her iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great gaming system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this PlayStation for a great price at Best Buy for my son at Christmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.. would definitely recommend to anybody and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In time for Xmas

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this quick and in time for Christmas when every money hungry online seller was ripping off desperate shoppers. Thanks for keeping it real!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy b-day to me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for myself on my b-day to enjoy my call of duty and g.t.a five miss having a playstation been awhile since i had a game system . oh this playstation 4 is excellent get one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it for my granddaughters, and they love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my granddaughters to entertain themselves with. It arrived on time, and everything worked the way it was supposed to. Love buying at Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product once you get up and running. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 honest review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since Best Buy is not doing anything to combat scalping by physically making PS5s available in stores - this awesome console is good enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 4 was purchased for my son, and he loves playing it. He is coming from a PlayStation 3, so he noticed the very fast speed right away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift for our daughter!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped around to see who had a good deal on a PS4 for our daughter's birthday. Not only did BB have the best price, it was in stock, the staff ensured we were in and out quickly (had to grab it while she was briefly out of the house), and it comes with all the protection and perks from buying at BB! She loves her present and it was a huge win all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion it’s vastly superior to Xbox for gaming, but not quite as good for a total media center. That said it easily handles and plays any media you’d want it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good system for family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids & I have had fun gaming together. System is sharp & user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Novice Gamer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and all the available games. If I would’ve known that I would be this thrilled about playing games I would’ve purchased a console years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Sometimes we will go months with using it and we love it. PlayStation is a great brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 is the best console experience money can buy. Navigating the UI feels fast and intuitive. Tons of great exclusive games. Compact size makes the console surprisingly portable.

    I would recommend this to a friend