Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 13104 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are delighted by the PlayStation 4 1TB Console's impressive graphics, ease of use, and performance. Many appreciate the ample storage and find the console to be a great value for the price. While some users mentioned issues with heat and noise, the positive feedback regarding the console's features significantly outweighs the negative comments. The lack of 4K support and the need for a paid online subscription were also noted as drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 13,104 reviews
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good, I've had no problem with it, my controller still works fine but sometimes has issues which is probably expected since I've had it for 2 years now.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Got it to play Blu-ray

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the price difference between the PlayStation and an on sale Blu-ray player was pretty close, we got the PlayStation instead. My husband has been playing games on it ever since!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality you would expect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, only bad thing is that it will not play older system games. Some of the download times are crazy but you are able to play without finishing downloading

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great little system

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because the PlayStation 5 is difficult to get without paying the ridiculous resell price that I refuse to pay this is just as good for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony PlayStation 4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this from My home town ,but wanted my son to pick it up in a different state at his Best Buy! Ordered it online! Said it would be ready in a hour to pickup and they would let me know when to tell him to go pick it up! And it did! Ready within hour! So easy to do! Would definitely do it again! My son is enjoying his new PlayStation...(last one got hit by lightning)This one has worked Great! Keeps him busy when he’s bored! Plays online with his brother or friends! Will definitely order from Best Buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great addition

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great console. Bought for my husband who needed his own game console. Now we have 4 in the house. Everyone has one but me. Ha ha ha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecstatic about the surprise

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his ps4, it was a gift for passing to the next grade

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Very fast!!! and great graphics!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not encounter any lag or glitches. The graphics were also just so amazing like in Fifa 17 it actually looks like your watching a real soccer match. I recommend the product to anyone new to playstation.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Pro 4

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his playstation 4 PRO. The graphics are great. The 5 was not available, so we settled for the pto4 , He is happy with the performance.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Quality product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t afford to get the PS5 so this was definitely the next best option. No issues with the console, and I appreciate the 1 TB of memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great present for young boy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra storage is fantastic. Let’s him play and save many more games. Slim design allows him to put it easily away. I cannot more highly recommend this new version. It is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale and with the insurance it came to what I would've payed for if it was at regular price, so that was great. It works great and its not as noisy as the Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great graphics and great performance !

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Xbox one before and the PS4 is definitely much more better. It has good graphics but the performance is very smooth and the PS4 is very slim to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My kids

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this ps4 now and days this plataform is very important to have plus I’m a play station fan over all good cuality nice price enles joy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I got this for my daughter and she loved it. We have had no problems with it. It has a very easy set up. We are very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console and New to Boot!!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally Surprised when I saw that Best Buy had a shipment of New PS4's coming on the 27th of April. I was getting so tired of trying to score a PS5 on Restock Day that I gave up, besides, I have plenty of Great PS4 games to play while I wait for the PS5. Sony must be cleaning out their warehouses' because these showed up on every Best Buy site within 250 miles of my house. Bottom line, the PS4 is a great console. I had one before and sold it thinking I would be able so get a PS5.....Wrong!! p.s. these are New, not refurb's Highly Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun times!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! The kids are loving it and it was easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    1st PlayStation since PlayStation 2 - Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was taken back to being young again with the games of the past. The graphics and system are beyond what I imagined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Journey to the dark side

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an Xbox gamer, I never expected to buy a PS4 but it was worth the money. It was easy to set up and has a variety of PlayStation exclusive games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Pure Enjoyment!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This playstation is fantastic. Fast, fun and the graphics are amazing. There are hundreds of games to choose from as well..You will not be disappointed!

    I would recommend this to a friend