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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 13104 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are delighted by the PlayStation 4 1TB Console's impressive graphics, ease of use, and performance. Many appreciate the ample storage and find the console to be a great value for the price. While some users mentioned issues with heat and noise, the positive feedback regarding the console's features significantly outweighs the negative comments. The lack of 4K support and the need for a paid online subscription were also noted as drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 13,104 reviews
  • Rated 5 out of 5 stars

    PS4

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total blast and easy to set up. I had to buy a second one for the kids to play their own games. I can’t believe I waited so long to play video games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple use for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havnt played games since the ps2 era and this had one of the easiest setups i could imagine for a new generation console and they are remastering and bringing back a lot of beloved series to it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GET U ONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love, fast Arrival good price. My daughter loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Console, But A Little Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My youngest son moved to California for grad school, and we bought this console for him so he could stay in touch/play video games with his brother in Ohio. Although I thought the unit was a little pricey, my sons play games for hours, so I'd say it was a great purchase. My older son bought his console about a month ago when Best Buy had it $50 off, so if you can wait for a sale, it might be more affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    PlayStation 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price fast delivery on time. Will purchase more items again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable loads quick my 3 yr old can operate I'm able to watch movies and game online with friends and also meet new friends I like that I'm able to access other apps such as Netflix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Playstation 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has more memory than the older versions. Thus allowing for more games to be installed which is nice so you dont have to delete a bunch or use an extended storage device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 purchased at bestbuy online

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great present for my 5 year old which he always says he boarded because he didn’t have no one to play with because I’m always working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in the market for a gift for my son. One of your employees helped me answer some questions I had about Xbox and ps4 I loved the fact I was in and out fast and got great service Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Came to me early works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system came in a day early and is working great for what I need its not a pro but still has great graphics and run speed I recomend it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Ps4

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his ps4 and the price was just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family fun

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system. No issues with glitches or lags. Its compatible with games appropriate for my entire family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted to purchase the PS editions right from its version 1. I purchased the PS4 Slim on Black Friday sale and have been living on my bed room for more than 5 months now. I have had played numerous games and so far I have no complain with it. Can take lots of hours, at once I even landed myself playing for continuous 6-7 hours. The only complain that I have is, I purchased a third party controller from China as second unit for playing FIFA 18 but it stopped working after 5.5 system updates. Why Sony Why?! More or less, I will buy the original one soon. With the rumor that PS5 is still 3 more years from now, I am totally satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love playing the video games with my boys. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great game system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game system. I bought the system for my son for his birthday and he's very happy with it. The price of the game system was competitive with other companies but I decided to go with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday Present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my teenaged son’s birthday. He loves it! It is more compact and easier to take with us when we travel than his Xbox 360. Fits in his backpack. Hooks up easily and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Grandson love the PS4. Easy setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, great buy, bought this for my grandson for Christmas . He's 10 and love the graphics. I would definitely recommend this product. Light weight and doesn't take up much space at all!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always like the playstation and the ps4 is no exception. The graphics are good and there are a lot of apps to download in addition to games. I use the ps4 for amazon, vudu, and netflix!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been running a PS3 for, obviously, a long time. However, I'm not a big gamer. I only play football, baseball, hockey, and GTA when I'm feeling crazy. I got tired of listening to the PS3 sound like a blender when playing games, and recently played FIFA at my brother's house on his PS4. That sold me. I didn't want the new PS because, well, since I'm not a "gamer" I don't really care. Just needed something better. This PS4 runs the games silently and smoothly. I'm very impressed with it. Bonus - I can watch my Blu-rays on it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best price on the entire internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to replace an original ps4, couldn't find another one for under $450, this one had PlayStation's advertised price of $300. Way to go Best Buy!

    I would recommend this to a friend