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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 13104 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are delighted by the PlayStation 4 1TB Console's impressive graphics, ease of use, and performance. Many appreciate the ample storage and find the console to be a great value for the price. While some users mentioned issues with heat and noise, the positive feedback regarding the console's features significantly outweighs the negative comments. The lack of 4K support and the need for a paid online subscription were also noted as drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 13,104 reviews
  • Rated 5 out of 5 stars

    This is a great video game system for all ages.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have any difficulty setting it up and ready to go. It has great clarity and the controllers are easy to navigate the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of My Favorite Games Consoles

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Growing up we never had a PlayStation, but now I'm a dedicated fan. The ease of use, well-designed menus, and snappy-ness of the system totally won me over. Sorry, Xbox. The exclusives alone make this console worth owning. Sadly I'm not sure if they sell new anymore, but now is the perfect time to collect games for the PS4. They're all very cheap second hand and if you can't find it used games tend to be on sale fairly often at major retailers.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m almost going to have a month with the PS4 & I love it it’s great & the prices are good to play online & offline as well

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console for nostalgic games and today ! I can also see when my friends are online and what they last played. Very easy to use and amazing graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my PS4 on Black Friday, when it was the cheapest it’s been since it came out many years ago. I would get all my electronics through Best Buy hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday present for my 16 year old grandson. He is so pleased with it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Friday Special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Xbox 360 and been looking to upgrade to next gen console, since games were getting harder to find, especially new ones. Bought PS4 primarily b/c of Horizon Zero. Horizon Zero is one of the best games I have ever played and I've gamed for over 35 years... No issues with PS4. Game loading is a little slow sometimes but wonder if it's the game or the hard drive, that some people upgrade. Reliable, quiet. Charging 2 controllers with a single USB cable is a bit inconvenient so bought stand that has two charging docks. Glad I switched from Xbox to PS4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ps4. We use it for anything from call of duty, to playing and dvd/bluray. Easy to use, long lasting, and fast than all the competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B-day present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Present for my daughter and she loves it!!! Ordered online and picked up in the store. Super fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been wanting a console for a good while now, and I’d say I made the right decision by choosing PlayStation! Lots of space and plenty of extras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first PlayStation since the original. I love this! Just have to get used to the controller again, but nice storage and thin design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great video game system

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice video game system, too bad you have to pay for mostly everything online to get the most from it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Very goo product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as Christmas present . She loves it. Great grafics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system for gamers of all ages!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone from the age of 4 to 50 could pick up a controller and get a feel for this thing... System runs smooth ganeplay is quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a PS person and I was happy to pass that along to my son. We have so much fun playing together.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Loved it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image quality is really good in PS4 console. No need to pay extra dollars for ps4 pro console. Me and my friends are really satisfied with this console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Fun for the family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been a great experience. Great graphics and the console is small, doesn't take up to much room. Also glad it doesn't have a bulky power supply.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good system. It is easily accessed and very useable. I owned an Xbox for years before purchasing this. If I were to repurchase again, I would go back to Xbox simply for the feel of the controller. That is the only drawback, in my opinion, to the PlayStation. I just plainly like the controller and user interface of the Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy and glad to have the PS4 again. Thanks for having good prices and even used my certificates from earning points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little bro loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my little bro and he loves it, he was so happy to receive this gift for his birthday. He switch from Xbox and he loves it!

    I would recommend this to a friend