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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.8 out of 5 stars with 13105 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are delighted by the PlayStation 4 1TB Console's impressive graphics, ease of use, and performance. Many appreciate the ample storage and find the console to be a great value for the price. While some users mentioned issues with heat and noise, the positive feedback regarding the console's features significantly outweighs the negative comments. The lack of 4K support and the need for a paid online subscription were also noted as drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 628 Showing 12,541-12,560 of 13,105 reviews
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not buy a refurbished system, but it always kicks me out of my games. My other systems do not do that. Its frustrating!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for us old school kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot stand how everything has to be connected online and how money hungry this industry has become. I like being able to play games with my husband, siblings and friends at home with multiple controllers... not having to have an online account and being pushed to spend money to "optimally" enjoy all the features of a game I ALREADY PURCHASED! It's highway robbery. Needless to say, I did not keep it. Might as well play free App games when I'm bored, lol.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not last long

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted 2yrs. It ended up breaking down after my warranty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps getting stuck on a loop of needing to update after I’ve tried several times to updated.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Payroll

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase. Customer service was excellent. I was able to get my product quicker than anticipated.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A fun console that lacks depth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the VR experience that the Playstation offers, but other than that there are features and apps that the Playstation does not deliver compared to the Xbox.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    There is a recurring glitch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love everything about the PS4 except for the software problem. We returned 3 new ones 3 times since the software kept getting messed up and it stopped working after a few months. Took the third one back to best buy and they were nice enough to let us trade it in for a new PS3 and we've had no problems. Hope they fix the 4 befor the PS5 model comes out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Last resort PS4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 came with a faulty controller, didn't even include a wire to charge the controller. When the controller is plugged in to charge it must remain at an angle, if not you won't be charging it. The PS4 had corrupt data as well in the main menu that you can't even delete, also it freezes far to often to be "like new". You're better off pay the extra money and buying a new one if you can.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior to the Xbox in almost every way. The only thing is that if you are serious about speed, get the PS4 PRO. However, since I'm a casual gamer playing mostly R6 siege and COD WWII, it doesn't really bother me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good graphics, but lacking in technology.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game system doesn't support 4k or 3D video, but still has a decent picture. The system setup is a bit complicated. The sound output is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About the best thing i bought Made some great memories with this thing.Worth the purchase.great packaging aswell

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    xbox better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it I'm an Xbox guy but it was so cheap I was like lets do it xbox interface is better but about of good games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that playstation by sony is the best. In 17 years I have purchased 3 for my husband and they worked for years. I would buy the next one for my grandson because they are so long lasting. Great brand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS4

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love the PS4. Hard Drive broke after just over a year which cost $160 to fix. Only disappointment so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbished?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 froze twice in less than a month and moves slow on main menu. Not happy with this purchase. Owned another PS4 that had no problems for years.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Resetting

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game system keeps resetting itself while playing a game. We don't know what's wrong with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not reach expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not enjoy my time with this playstation. Returned product after a week. If you are not a gamer it does nothing a smart tv cant do

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product but set up is not easy. It took a long time to get set up and we are still having difficulty with some of the additional accounts

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks good in the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas Present but looks real pretty wrapped up. Will have to wait for it to be opened and plugged up for a better review!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PlayStation 4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, however the one I received was defective and had to be sent to Sony for repair.

    I would recommend this to a friend