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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.8 out of 5 stars with 13105 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are delighted by the PlayStation 4 1TB Console's impressive graphics, ease of use, and performance. Many appreciate the ample storage and find the console to be a great value for the price. While some users mentioned issues with heat and noise, the positive feedback regarding the console's features significantly outweighs the negative comments. The lack of 4K support and the need for a paid online subscription were also noted as drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 644 Showing 12,861-12,880 of 13,105 reviews
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system. I enjoy every game that Sony develop for the system

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After playing Xbox for years I would have to say it is better then this

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I love best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game system love best buy and game my kids love this game

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot of storage but still good for the part time gamer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t know what’s going on ??????

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason this PlayStation keeps un connecting from the WiFi I’ve been have problems with it for a while now but I was hopefully trying to ride it out but it’s been getting worse

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Item Stolen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My item was stolen and I still have yet to receive a refund or any word back from Best Buy. I reported it and have an active case number with fedex but still haven’t heard anything back.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy with what i bought and it was a great experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far, take awhile to setup for the ps4 network.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son saved his money to buy this. We did know it was refurbished but trusted Best Buy. A month later nothing but problems with it. It puts itself in safe mode all the time. And of course it is no longer returnable. Very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as good as XBOX ONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use to be a huge Playstation fan. It does half the things XBOX ONE does as far as can't connect cable box to it and talk to it to record chang channels etc. Online gameplay slow compared to XBOX live. Do like uncharted but that is about it. Ended up returning it and getting XBOX ONE S.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation works great and was a good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought it for my four year old, it's good so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open side panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS4 was just purchased on black friday and I opened it last night to find a side panel off with what looked like an old cassette tape ribbon sticking out. I have not had a chance to try to use the PS4 but I will be exchanging it for a new one tomorrow as this was very concerning.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gamer happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item delayed but recd it for occasion. Son loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its quite and it don't get hot like the old model.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    son played for a few days and it quit working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    son got Saturday b-4 thanksgiving and played for 2-3 days and now has something wrong with it. some times its starts off ok but then automatically turns its self off. some times it just turns its self off as soon as you start it. taking back to exchange for another one hopely

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    its an ok control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay control I like my other one better but it will do

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BROKEN PIECE OF JUNK.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY EMPLOYEE INFORMED ME THAT MY PLAYSTATION I WAS RETURNING HAD BEEN RETURNED 3 TIMES PRIOR TO ME RETURNING IT. THIS IS NOT ACCEPTABLE AND VERY POOR BUSINESS PRACTICES. PROFIT SHOULD NEVER COME BEFORE QUALITY.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is complex to use. Games takes hours to download, to play with others majority of times you purchase online card. My sons rarely plays because they can’t play with friends without me purchasing or paying out of pocket online. This is terrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead hdd.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive was dead on arrival. I would return the system but with how hard the consoles are to find right now it isn't worth it. Really would like someone from customer service to reach out to me though.

    I would recommend this to a friend