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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.8 out of 5 stars with 13105 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are delighted by the PlayStation 4 1TB Console's impressive graphics, ease of use, and performance. Many appreciate the ample storage and find the console to be a great value for the price. While some users mentioned issues with heat and noise, the positive feedback regarding the console's features significantly outweighs the negative comments. The lack of 4K support and the need for a paid online subscription were also noted as drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 646 Showing 12,901-12,920 of 13,105 reviews
  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in without controller and in brown box or the ps4 box

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No update allowed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt have internet when we first bought it. Now that we do everytime we try to update it gives an error message

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 14-15 months

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a year and a couple months out of it before it broke. It constantly crashes and freezes when playing games or navigating the menu.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    smoking ps4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was all good from the date I got it till today when it just started to smoke it the back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my daughters birthday present, I thought she will be happy but the joystick was not good, and she was not happy she was upset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead on arrival never worked and returned it not happy at all because the had no replacement available at the time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PlayStation stopped working in less than a year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't even had this a year product can stop working ridiculous

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    remote stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked for like 2 weeks then remote stopped working and the mic never worked with the remote.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console stoped turning on my son only played it a few times

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mostly of the time it doesn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the time it doesn’t work. It doesn’t turn on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controller is crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is crap , got no where with almost 2 hrs of trying. Very disappointed in quality of controller and with service of company

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my PlayStation 4 the first week of March and today it just died. It’s never been dropped and no moisture. It just died.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DisSatisfied

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this PS4 and it stop working 5 months later. Never able to get in touch with PlayStation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps4

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keeps glitching I need someone to call me. I don’t like how it had been doing that overall great product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitches all the time was a little slow at first but now it is all issues. I hope the tech squad can fix this.. we shall see..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke within 6 months

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had mine for 6 months and it slowed down and stopped turning on. Purchase Geek Squad protection if you buy!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will never order online from bestbuy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible online experience they charged me 675 for a os4 and still owe me 350 never again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken out the box open box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work out the box. It was an open box item. Only had 15 days to return and missed my deadline due to work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this particular console because it got really hot when I hooked it up and it would not send a signal to the tv.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still awaiting a working System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black Friday PS4. I've spent hours with Sony tech support and My ISP and I am still unable setup the system's connection to PSN.

    No, I would not recommend this to a friend