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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 12,813 reviews
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Powerful & Fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several PS4's over the years and so far the Pro has worked very well, quite fast and stunning graphics!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    ps4 pro now sits next to my xbox1 & switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    held off on getting the ps4 and waited for the pro until a sale...couldn't resist when this was on a black friday special. the system exceeded my expectations. [disclaimer: i don't have a regular ps4 to compare against]. The graphics is amazing as expected in 4k and I do prefer the UI over the xbox. In the end, the game makes the difference and I like exclusives such as Uncharted on the PS and Forza on the Xbox. If you're a video game fan, definitely consider this!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Dramatic Screen Viewing Upgrade and Twice the Stor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the upgraded PS4 to replace the older version that I owned which had run out of storage space. The system runs much smoother and I didn't have to give up any of my downloads! The dramatic difference in viewing pleasure makes it a Gamer's best friend. Very satisfied with my purchase and wouldn't take the decision back. I ordered it online not long after release and had nothing but happy and speedy experiences with both customer service and package services :)

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    4k gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Latest and greatest version of the ps4 more memory faster processors and 4k capable. If you already have a ps4 this is a totally unnecessary upgrade unless you just want another for the better graphics and bigger memory capacity ( which is why I got it ). But if you are getting your first ps4 definitely get this version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting the PS4 Pro for awhile and was just waiting for a sale and finally Black Friday came! The only complaint I have is that it doesn't seem to like my non-4k tv. That will have to be my next upgrade, so make sure you have a 4k tv to go along with this. Some of the graphics intense games like Destiny 2 do not like a standard HD 1080P tv, lots of screen glitching. Everything else about the Pro has been great so far. Easy to setup and fun to play!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    A good console for the time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While most people may just want to get a PS5, this PS4 console still manages to hold it own in the modern day.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Powerful Console with two drawbacks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my Sony TV, the PS4 Pro was included with it. I own the PS4 and the XBox One S. I much prefer the user interface of the PS4. It's just easier to navigate and less bloated/convoluted then the XBox. It also performs very well and Sony has a couple nice game exclusives for the Playstation. There are two deal killers, for me, that made me choose the XBox over it as the primary console in the living room. The first is that the PS4 will not play 4K discs and the Xbox One S will. The second is that the PS4 requires a separate media remote if you want to use it as a movie player and don't want to control play/ff/rw, etc. with a game controller. With the XBox, my logitech universal remote controls it along with all of my other components so I only need one remote. Hopefully Sony changes this with their PS5 or whatever they call their next console.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Very nice -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is FAST, a very good deal. Works well and the VR headset on this is breath taking. Graphics are unreal.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a 4K gaming machine, but 1080p users also benefit from the extra horsepower. In some case more so than those gaming on a 4K TV. You'll notice a faster load times and smoother frame rates. If you decide to install a SSHD Drive, you're console will load even faster and your console will run more efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Playstation FTW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a playstation ; only the best for my home. Setup was simple as usual. Speed and performance are the best.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k in the system brings out the details in the games that are pro enhanced. Definite upgrade from ps4.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I finally upgraded my 12 year old PS3. The graphics on this are incredible, and the system runs fast.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Great deal and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on promotional price. I needed the upgrade in console as the normal PS4 I had only had 500gb memory, plus this new one has double the memory and a faster processor and better picture especially if you are going 4khd

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. He loves it! The graphics are amazing. The extra storage space is a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great even for pc gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is quiet, runs games smoothly and graphics are nice. The main thing that made this a easy choice is the exclusive games list for the system. Check out game ratings for "The Last of Us". I cant play those games on any other system or even on pc. The Dual shock 4 controller surprised me in that I can aim easily on shooter games, it has a built in speaker and no need to buy batteries for the controller. Awesome system and exclusive games!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great ps4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love graphics on this console. I the storage is fantastic. Must own a 4K tv to see the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 beautiful picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, awesome frame rate. Games look smoother with my OLED tv! True 4k gaming at its best!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, amazing graphics and good image. Love that you can watch movies and play games on 4K

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Gaming Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro runs super fast and has much more storage than the original! My husband loves it so far

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice upgrade if you’ve got a 4K TV. Only downside is the size- it’s quite a bit bigger than the previous version and in my case, wouldn’t fit inside the cabinet the other one was in with the controller charging cable plugged in.

    I would recommend this to a friend