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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 12,813 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Stunning!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a few months on the sidelines to see how the PS4 Pro performed and what kind of reception it received. The games I play and want to play all have some sort of support for this system so I finally joined the field. I'm extremely satisfied with the performance of this machine coupled with my new Samsung 4K TV! The switch from 1080p never felt so good!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A really great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get back into Play station after so many years and I do not regret my choice! The service online was great and broken down, they delivered it the next day with two other games i bought which i was surprised! The system runs smoothly and is very quiet, it is still worth the money even in 2019!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it to stream TV via PS Vue. Only downside is charging the remote while needing to use it. The remote can't charge when TV is off but when it's on then I need it to control TV. I've tried to charge it from the wall or other devices but Those options don't seem to have enough power.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged it in to my 4k tv and the graphics where same and regualr ps4 but then i hit the boost mode in settings and graphics and speed are way faster well worth the extra 200

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and lots of storage. Games looks great in 4K

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works flawlessly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had owned the original PS4, but gave it away to a roomate. I was doing some research on the pros and cons of the slim PS4 versus the PS4 Pro and decided that the Pro version was gonna be worth the money. Gladly, I was right. The system runs flawlessly and without any hangups. My next step is to pop a 1Tb ssd in the system and up my load times.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great sony ps4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved so much the great games great graphics fast ..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with the PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with the PS4. The game I got was call of duty and of course I got the extra controller. I’d buy it again if I had to.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A perfect game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first run Playstation 4 and loved it. Its a sleek device and really has great graphical performance. I upgraded to the Playstation Pro because I gave my other console away to a friend and I did notice a performance increase, especially while using Playstation VR. A great console, digital store, video player and entertainment device all in one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    It's a PS4 Pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much really needs to be said, if you're a gamer then this is a must have and combined with the right 4K HDR TV (Sony preferred, I own the 49X900E) you'll get the full experience of DYNAMIC 4K gaming with HDR as made by the developer along side some of the best exclusives Sony has to offer. Spider-Man is freaking AWESOME! LOL

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Play station 4 pro is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Super cool graphics Best controller Cool looking device

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had unbelievable picture Quality love the 4K great with my 4K tv

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Pro or go home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer to get the pro over the slim at these prices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting once since Christmas, and I finally bought one. I have nothing bad to say about it I will always buy PS4, as Xbox is not allowed in my house. I own 2 regular PS4 and love them and I finally upgraded the one in the bedroom to PS4 Pro, now I want another one for the Living room. Hopefully Black Friday will have an amazing deal on one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it highly reccommend, graphics and speed are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the pro model mainly for Resident Evil 2 & 3 remake. Both games look glorious on this console combined with a Samsung 7 series 43 inch UHD tv. I just wish the DLC physical copies of the games were More readily available because downloading games using Hughes net takes days!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better graphics than the standard PS4. Faster! Nice design.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Overall great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and the extended storage is awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system enjoy it graphics are awesome and space is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    graphics and speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is awesome - graphics are great. new games will run on this.

    I would recommend this to a friend