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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 12,813 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beast is Back!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 with one disappointment, it won't support 4K drive to play 4K movies. But this one supports a 4K gaming and way better than Xbox One S in terms of performance. If you are watching lot of 4K movies along with gaming, Xbox One S would be your choice. But if you want more performance, speed and 4K gaming beast for long term, PS4 Pro is your final destination.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the pro model mainly for Resident Evil 2 & 3 remake. Both games look glorious on this console combined with a Samsung 7 series 43 inch UHD tv. I just wish the DLC physical copies of the games were More readily available because downloading games using Hughes net takes days!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Stunning!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a few months on the sidelines to see how the PS4 Pro performed and what kind of reception it received. The games I play and want to play all have some sort of support for this system so I finally joined the field. I'm extremely satisfied with the performance of this machine coupled with my new Samsung 4K TV! The switch from 1080p never felt so good!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged it in to my 4k tv and the graphics where same and regualr ps4 but then i hit the boost mode in settings and graphics and speed are way faster well worth the extra 200

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it to stream TV via PS Vue. Only downside is charging the remote while needing to use it. The remote can't charge when TV is off but when it's on then I need it to control TV. I've tried to charge it from the wall or other devices but Those options don't seem to have enough power.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great sony ps4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved so much the great games great graphics fast ..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and lots of storage. Games looks great in 4K

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    It's a PS4 Pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much really needs to be said, if you're a gamer then this is a must have and combined with the right 4K HDR TV (Sony preferred, I own the 49X900E) you'll get the full experience of DYNAMIC 4K gaming with HDR as made by the developer along side some of the best exclusives Sony has to offer. Spider-Man is freaking AWESOME! LOL

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works flawlessly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had owned the original PS4, but gave it away to a roomate. I was doing some research on the pros and cons of the slim PS4 versus the PS4 Pro and decided that the Pro version was gonna be worth the money. Gladly, I was right. The system runs flawlessly and without any hangups. My next step is to pop a 1Tb ssd in the system and up my load times.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PlayStation 4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the PlayStation 4 Pro. I used to play Xbox when I was younger and loved it. I took a long break from playing and pick up a PS4. The graphics on the system are awesome. I mostly play call of duty, I am sure soon fortnite and whatever else my son gets into. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with the PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with the PS4. The game I got was call of duty and of course I got the extra controller. I’d buy it again if I had to.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Pro or go home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer to get the pro over the slim at these prices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A perfect game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first run Playstation 4 and loved it. Its a sleek device and really has great graphical performance. I upgraded to the Playstation Pro because I gave my other console away to a friend and I did notice a performance increase, especially while using Playstation VR. A great console, digital store, video player and entertainment device all in one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Overall great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and the extended storage is awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Play station 4 pro is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Super cool graphics Best controller Cool looking device

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had unbelievable picture Quality love the 4K great with my 4K tv

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    PLAYSTATION 4 PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, expected nothing less from Playstation. Love the 4k on my big screen and the storage space is great for all my new games. Best Buy had the best deal searching all over the web. The only complaint was the box it was packed in was all torn up and damaged but there was no problem with the system or other components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for TLOU2, Keeping for performance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a pc gamer, I mainly prefer it for higher refresh rates because its easier on my eyes. But man is this console smooth. Even the last of us part 2 (phenomenal game btw) looked very smooth locked at 30 fps. Every ps4 pro enhanced game I've played is extremely smooth even the ones still locked at 30 fps. I hadn't had a ps4 since the uncharted 4 limited edition console came out, and then swapped to the xbox one x. But the xbox1x was nowhere near as smooth as this console, which is weird considering it is more powerful. Guess its Microsofts OS, or its pushing too hard. Overall, this console plays games in 4k with HDR very well, and stays super quiet. There is nothing to complain about with it. Ps4 exclusives are great, the quality is great, i love the UI for the home screen, the dualshock 4 is my favorite controller (the weight and width of it are just too nice), and the UI is very easy to get around. Extremely happy with my purchase, and im looking forward to the ps5!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Smooth 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine it has incredible graphics and speed

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it highly reccommend, graphics and speed are amazing

    I would recommend this to a friend