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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 12,813 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting once since Christmas, and I finally bought one. I have nothing bad to say about it I will always buy PS4, as Xbox is not allowed in my house. I own 2 regular PS4 and love them and I finally upgraded the one in the bedroom to PS4 Pro, now I want another one for the Living room. Hopefully Black Friday will have an amazing deal on one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better graphics than the standard PS4. Faster! Nice design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift idea for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this product. Great for the kids to keep them busy for a bit, but also great for adults to stream our shows and movies.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system enjoy it graphics are awesome and space is amazing

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro is a great system to have if you are looking for a large library of games, want to take full advantage of PSVR, and want to maximize your games on a 4K tv. The latest model is much quieter than launch model Pro systems (I had one).

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    graphics and speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is awesome - graphics are great. new games will run on this.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is A Great System For This Generation. This Is Actually A Lateral Move. I Had The Original PS4, But Since I Have A 4K TV Now, I Updated My Game System & It Looks So Different. Definitely A Great Product. Also You May Want To Upgrade The Internal Hard Drive To A 2TB, Because The Enhanced Games Take Up More Space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t wait to see my sons face. His PS4 broke and he doesn’t think it’s fixable so he assumes he isn’t gonna be playing anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent gaming console

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro outputs a 4K- and HDR signal that's compatible with high-end TVs, and promises better visuals and increased frame rates for certain games. The console includes a 1TB hard drive, and it works with all PS4 games, apps and accessories to date.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome Game Console!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hoping it would help with my PSVR despite the reviews that there wasent a big difference, and had to have my own take on it. I can see a difference myself it's seems a lot smoother and I believe the games look better in appearance!!!! Other than that the 4K experience is worth it in itself. Love this machine!!!! PlayStation rules!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace an electrically-fried PS4 (non-slim). Noise level is noticeable, this is much quieter. After about 7 hours of restoring (seriously annoying) data backed up from old PS4, it was like I never stopped. Games load faster, the upgraded GPU is noticeable (sharper images, higher FPS, MUCH quicker navigation).

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Awesome platform

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system, no lagging and graphics are phenomenal!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    LOVE it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttery smoove interface, havent seen a hiccup yet. It takes everything i throw at it. I havent had a console since the PS2 so this is wonderful! Anyway, if you have a PS4 already, it may not be a huge upgrade to you...unless you have a 4k TV and want to really get some gorgeous graphics (which is why i chose this one as well) I'm loving it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for VR or for new PS4 owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded my old PS4 in to upgrade to the pro and overall I'm very happy. I've been addicted to the psvr and it made a major improvement on the vr graphics and frame rate. The system itself does run noticeably faster and the loading times are noticeably lower. Overall if you're a psvr owner or if you don't own a PS4, I would recommend the upgrade. If you don't own a psvr, a 4K tv, or if you already own a PS4, I don't feel it's worth the upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little sad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have to say the PlayStation works fine the only problem I had was with the controller it came with damage but since I can’t have any throw out the box that was not and I can do so I decided just to purchase a new control instead but other than that I haven’t had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the Pro. It is hard to tell how much of change is due to new TV and how much due to pro. But bigger hard drive nice for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics look amazing in 4k with this beast. Great performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine, the clarity and definition is unmatched in the market. The DVD player works better than my home DVD Player.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Big upgrade from ps3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic console. Graphics are amazing and set up was very easy

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great consule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 pro has very good graphics and a very fast processor.

    I would recommend this to a friend