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$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 12,813 reviews
  • Rated 5 out of 5 stars

    Replaced an old ps4

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old ps4 would not longer read disks and was just not performing very well. It was expected, it's lived a good life. I was on the fence of waiting for the ps5, but didn't want to deal with the preorder frustrations and the scalper wars. So in the interime, I replaced it with a ps4 pro. It was exactly what I expected. So far a superve experience. And hey... New controller. Yay. Order and pick up: I ordered online, picked up at store via curbside. Excellent experience. Unboxing and set up: no danger on box. All pieces there. I did a quick Google on how to transfer info from one ps4 to another. Took about an house, no biggie. Everything went great. Use: maybe its just me, but performance wise I felt like it was a bit snappier in response. But I was also coming from and old one that was having issues. All and all, I am very satisfied withy purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Picture quality

    Rated 5 out of 5 stars

    PS4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance from Sony Great picture great updates

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome gaming system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming system. My kids cannot leave it alone. The graphics are amazing the game play is extra fast. And I have yet to play a bad game.Also the in-store experience at Best Buy was awesome the gentleman was very helpful. I would recommend buying play stations from Best Buy anytime

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great console with great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a PS4 1st gen with the touch eject issue, changed to a XBox One S and decided to come back. This console is not much bigger than my XBox was, and the heating and noise comments are trus, but exactly the same as the XBox. I don't regret at all! Just waiting my 4K HDR TV to check all its power!

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ever PlayStation. I always skipped the PS1,PS2, and PS3. Some ppl say theirs is noisy but mine is pretty quiet. I have it on a shelf by itself with a decent amount of airflow around it. Remember this also needs airflow on the sides, not just the back. I’m enjoying it so far, games look pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. The graphics and speed are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PS4 Pro expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I've waited a while to buy a PS4, so I was happy to see the clarity and detail after setting the Sony 850D configuration to match the HDR. So far I'm happy with the speed and display of the limited use I've had of gaming. I don't know if I would miss anything over the normal PS4 but I'm glad I don't have to worry about it with the Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it’s supposed to do. Have not hooked I️t up to a 4K tv just yet. Will be my next purchase. Smooth gameplay

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    What he wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son is a big fan of PS. Needed more memory and graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 is easy and intuitive to connect to the entertainment system. The are lot of reviews of this PS4 so I won't repeat the already available information, but I will say that the on/off button does take a little bit to get used to since it is small. Once turned on and off a couple of times, then it is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game. Lots of fun. Good graphics. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned a PlayStation console before. I was looking at getting one for a few of the exclusives. So far I love it! The visuals for most games look great, everything runs smoothly, and double the hard drive space of the original is awesome (I download most games). If you don't already have a PS4, I would recommend buying a Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received my PS4. I got it because of my how this thing can do. It is put in my living room so I could enjoy the many things it can do. Play games, watch movies, surf internet, or watch Netflix. I have enjoyed it. WiFi is pretty important to have for this. It is needed for updates, and even watch dvds for some reason.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Littles changes but better processor & graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is basic the same and you'll only notice graphics improvements when playing new compatible games with compatibles tvs. The internet seems to be faster, also the in game charging. Still come with that poor microphone/earbuds.New front joystick light. I had short problems when configuring by the first time, had to force shut down 2 times. Seems it was software version problem, after first updating had no more problems. It didn't make sense new video game launching with no 4K compatible, so here is ps4 pro. If you have no ps4, go ahead and buy it. If you already have it, it could worth the price sell it and buy Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If it's not the 4 it's a bore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 is the way to go, I got the other Box too. Nothing compares to the PS4, enjoyed the games the space and the options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Out of this world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad to say about this console. Amazing 4k HDR gaming, no issues with connectivity... Hours and hours of pure joy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switch from the regular PlayStation to the pro you can tell the difference the 4K experience its amazing really like it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new PS4 rocks. Super fast and games look awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Solid console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an old PS and decided to go with the pro. Console is solid and sturdy. Graphics are awesome. Myself I’m a PC guy would never have gone with a PS if it were not for my son. Overall if you like PS games you couldn’t go wrong with a PS.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded for my fiancé’s bday. We love how it looks different from the ps4. The light is horizontal across front. The graphics are nice and smooth. Still waiting to rent a 4K movie to experience that. We do have a 4K tv and are using the 4K hdmi and we can see the difference.

    I would recommend this to a friend