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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 12,813 reviews
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Overdue review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s see.. The one main issue that’s always bugged me since ive gotten the PS4 was that the Interface was slow and buggy even after updates. While in game it would take long to save a clip or even for the option to pop up. Leaving me unable to use it mid game or any other time due to the long lag. Not even with the Xbox I had this problem. I hope the ps5 isn’t like that.. I should have just gotten the PS4 Slim instead. The 4K did it’s justice tho.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new PS4 rocks. Super fast and games look awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Heat, Noise

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my secondary system. It can get loud and hot when playing AAA games. I would look for a bundle deal now or wait for the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old PS4 got stolen so I got the PS4 Pro to replace it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great gane ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best graphics! It runs really fast. Grest purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 4 Pro is a beast!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been gaming with this console for a couple of years and it is still going strong. Lots of storage and quiet as a mouse. Very useful for connecting to the Internet and for playing DVD's. I've jut added the video camera and it adds a whole new dimension to gaming!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old PS3 died so I bought the PS4 Pro with 4K support and wow, what a difference compare to 1080P, there is no going back. The PS4 Pro might get a little hot near the back but so far it is not causing any problems. The only complain I have is the eject and power button is tiny and hard to see.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy Upgrade!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in a bit of a situation where my original model PS4, was having so many issues. I didn't have a choice but to replace it. I did a lot of research and the PS4 Pro won. I am so happy with it. It works much better than my previous PS4. Really happy.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics on the Ps4 Pro. 4K option is cool too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how crisp and clean the gameplay comes out. I don’t even have a 4K monitor yet and it’s still unbelievably clear.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Fast system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are out of this world Sony by far makes the best product when it comes to gaming they've been around for 20 years and the reputation of being able to play continuously online without being hacked having adorable system that doesn't break down very sturdy reliable joystick or some of the factors that made me choose this product

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the upgrade! Much faster and a lot better graphics!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console with 4k tv. Great picture on all games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best PS4 option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't already have a PS4 and are looking to buy one, this is probably the best option moving forward. The system is beefed up a bit in the Pro, and the 4K support is great. Very simple and straightforward packaging and setup. Also having a terabyte of storage space is a huge and much needed improvement. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gaming system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many gaming systems over the years. The PS4 Pro is by far the best. The graphics are amazing. The streaming is smooth and fast. And there are tons of great games. They are remaking many great older games such as Kingdom Hearts and Final Fantasy X for the PS4 as well. I hope they do more - I loved the old PS and PS2 games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old PS4 has the blue light of death and sometimes won’t turn on. Now I don’t have that problem with the New PS4 Pro

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Bought the PRO for Last of Us 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a ps4 since day one and decided to buy the PRO with my UHD Tv and the 4k didn't disappoint, defiantly worth the price and playing titles such as Days gone, God of War, Last of Us series with the PRO really make a difference. A must buy if u have a UHD Tv

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Bought just for ff7 remake

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't care if the new PlayStation is coming out, that won't be until the end of the year. I cashed in all my reward points for this and now I have a 4k game/movie console. Love it. FF7 remake was amazing in 4k, put 50 hours in so far and plan on getting that platinum.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great update on the playststion. Love that you can do play share and graphics are awesome on the 4k tv. If using on an lg 4k tv you will have to change the setting on the hdmi to deep color. You will have to turn the tv on and back on to set this setting. You will also have to change a setting on the playstation in safe mode.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new PS4. Great graphics and lots of room.

    I would recommend this to a friend