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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 12,813 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great birthday gift for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My younger son is on his way to Med School. His older brother wanted to take the PS4 to his last year of Law School at BC Law. His kind young brother gave in and let him take it. Before his older brother left, we surprised him with an even better replacement - the PS4 PRO: He could not have been happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy - worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy for me - I bought this in August 2020 thinking whether to wait for PS5 November release or not - glad to made the right decision and bought this. PS5 is still out of stock :) It was super easy to set up and get going.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4k PS4 With Limited content

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is advertised to do...not much difference from the base PS4, but the resolution is certsinly crisp. Could only recommend to s true videophile that wanted to spend the extra $ for a premium experience. Not a dramatic increase over standard system.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Probably ought to wait

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point, at this price, you are probably better off waiting for the PlayStation 5 or $100 price drop on this Pro. Sony definitely won the exclusive games battle this generation, and there are some great games. However, the Xbox series X genuinely runs third party games a bit better, more smoothly, and if you are looking for a genuine 4K experience, that’s the way to go. The PlayStation Pro also doesn’t have a 4K Blu-ray drive, so it’s not quite the media center replacement the Xbox is.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beast console ever. Super fast and nice graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system, worth it's price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are the types to wait for ps5 in 2019-20 and dont want to shell out 500$ for the one x. This deal is sweet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st Time PS4 Pro User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm originally a Xbox guy, but seeing how a lot of the good games are not coming out on Xbox, i finally decided to purchase a PS4. Now i wanted the latest and greatest so that's why i didn't get the 1st version or the skinny PS4. Although, It sucks that it does not have a Blueray/4k driver so you can watch movies, but i understand everything is being streamed now and i don't remember purchasing a DVD in a long time! You will find the same price no matter where you go( Best Buy, Walmart, or Target), so no use of driving around for a cheaper PS4 Pro. I have a 4k Sony tv i bought in late 2015 (purchased at Best Buy too), but the fine print is that in order to get the best out of your PS4 pro your tv will need a 4K HDR feature. Unfortunately, my tv doesn't but it still doesn't take away how great the games look or how great the streams look out of my TV. So far i like my purchase and i am now waiting for the good games to come out. I've been playing PS4 pro now more then the Xbox One. I would recommend to anyone. I feel Xbox is more of a entertainment media center and PS4 pro is more of games console. Enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console. Perfect gift for friends and family. Also its compact shape makes less storage required.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine, but seems to run warm even when it’s not being heavily used. Everything runs well and quickly. Well worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    PlayStation improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming device expanded memory and 4 k graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying the PS4 and it has very high quality resolution with the Samsung TV we just bought as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its real

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i just. CAnt explain how real the game looks on 4k tv am using samsung mu8000 65 inc tv and it looks amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held off on this purchase for a while as I already owned a PS4. Once I purchased a 4k HDR tv I felt it was time. The picture quality in game is absolutely brilliant. I'm one of those gamers that fly through games in order to finish quickly. But I've found myself stopping to check out the scenery since this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Pro is where it is at!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to get a new PlayStation because we were looking for a gaming system that offered the best of everything. The PS4 Pro, does this. From playing games in crystal clear format to watching the latest movies on the 4K option which makes them so lifelike. This was so worth the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    It is for Fortnite need I say more?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage wanted it to play Fortnite with his friends on PS4 instead of his Xbox. The PS4 Pro, I must admit is worth the extra $100. The graphics are pretty amazing and as a mom, I don't know much about gaming, but the graphics are "wow" and the other differences are subtle, but noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use straight out of the box. Great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    fun fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new PS4 being slim small and a lot easier to fit in tight spots makes it a lot easier to put anywhere the PS4 now offer such an amazing picture quality with the HDR the gaming experience is just like being at the arcade but way better picture quality PlayStation really knows how to nail it when they really want to go big

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    My escape!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live getting lost in assassins creed odyssey and the ability to use all my entertainment apps in it as well! It’s all I need! Now if we can just figure out how to combine systems like these with TVs so we don’t have to buy them separately will be doing great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant believe how much you can do with this system. It does everything. Crystal clear and just flat out awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS4 Pro is exactly what my son wanted and more. Super easy to use, and he likes it so much more than his Xbox which is why he wanted to switch. It was a surprise for his bday, the online pick up in store option made the whole transaction that much easier. Highly recommend.

    I would recommend this to a friend