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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 12,813 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great birthday gift for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My younger son is on his way to Med School. His older brother wanted to take the PS4 to his last year of Law School at BC Law. His kind young brother gave in and let him take it. Before his older brother left, we surprised him with an even better replacement - the PS4 PRO: He could not have been happier!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Upgrade from PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the PS4 Pro for the pure power and performance as well as extra storage space. I noticed the performance of the Pro to be a lot better in all the games that are currently out to date. Load times were a lot faster as well and each game I played was smooth in terms of FPS and overall performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st Time PS4 Pro User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm originally a Xbox guy, but seeing how a lot of the good games are not coming out on Xbox, i finally decided to purchase a PS4. Now i wanted the latest and greatest so that's why i didn't get the 1st version or the skinny PS4. Although, It sucks that it does not have a Blueray/4k driver so you can watch movies, but i understand everything is being streamed now and i don't remember purchasing a DVD in a long time! You will find the same price no matter where you go( Best Buy, Walmart, or Target), so no use of driving around for a cheaper PS4 Pro. I have a 4k Sony tv i bought in late 2015 (purchased at Best Buy too), but the fine print is that in order to get the best out of your PS4 pro your tv will need a 4K HDR feature. Unfortunately, my tv doesn't but it still doesn't take away how great the games look or how great the streams look out of my TV. So far i like my purchase and i am now waiting for the good games to come out. I've been playing PS4 pro now more then the Xbox One. I would recommend to anyone. I feel Xbox is more of a entertainment media center and PS4 pro is more of games console. Enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system, worth it's price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are the types to wait for ps5 in 2019-20 and dont want to shell out 500$ for the one x. This deal is sweet.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great game console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 4 pro console best PlayStation yet. Great graphics and sound .Enjoy 4k gaming with this model Takes games to the next level of play with super graphics and game play. More Hd power just great console

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    PlayStation improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming device expanded memory and 4 k graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console. Perfect gift for friends and family. Also its compact shape makes less storage required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying the PS4 and it has very high quality resolution with the Samsung TV we just bought as well

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    fun fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new PS4 being slim small and a lot easier to fit in tight spots makes it a lot easier to put anywhere the PS4 now offer such an amazing picture quality with the HDR the gaming experience is just like being at the arcade but way better picture quality PlayStation really knows how to nail it when they really want to go big

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use straight out of the box. Great graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its real

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i just. CAnt explain how real the game looks on 4k tv am using samsung mu8000 65 inc tv and it looks amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held off on this purchase for a while as I already owned a PS4. Once I purchased a 4k HDR tv I felt it was time. The picture quality in game is absolutely brilliant. I'm one of those gamers that fly through games in order to finish quickly. But I've found myself stopping to check out the scenery since this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Complete Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first real gaming system we've had in many years. The graphics are beyond my expectations on our 4K television. The controller is light and responsive and the hard drive is definitely large enough. Since I don't have a real comparable, I'm more than satisfied. Looking forward to many years of fun with the Pro 4.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine, but seems to run warm even when it’s not being heavily used. Everything runs well and quickly. Well worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant believe how much you can do with this system. It does everything. Crystal clear and just flat out awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My other half loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my boyfriend and he loves it. I myself don't notice any difference between this and his PS4 ._. but oh well lol it made him happy. I wish I would of spent $50-100 or so more on the VR, that actually looks interesting and worth buying ;P

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boys Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 5 and 9 year old boys and both love it. There are games available that are great for both ages.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    perfect pair for those with a 4k tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a 4k tv this fall on black friday I already had a ps3 and was in the market for a ps4. I finally purchased this one and I couldn't be more happy. The picture quality on games like battlefield is simply amazing it looks like real life. As someone who's owned a ps3 and ps2 this is a great addition to my collection.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has amazed me with the performance they get out of this machine for only $400. While I love the Xbox One S I recently purchased, this is by and far a superior "gaming" machine for the $ spent. I recommend this to anyone in the market for a console this holiday season. Especially those looking to dip their toes into VR.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Probably ought to wait

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point, at this price, you are probably better off waiting for the PlayStation 5 or $100 price drop on this Pro. Sony definitely won the exclusive games battle this generation, and there are some great games. However, the Xbox series X genuinely runs third party games a bit better, more smoothly, and if you are looking for a genuine 4K experience, that’s the way to go. The PlayStation Pro also doesn’t have a 4K Blu-ray drive, so it’s not quite the media center replacement the Xbox is.

    I would recommend this to a friend