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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to play only Xbox consoles,but now that I got a playstation (as a gift), I will never go back. The console is awesome and the games are great. Graphics, navigation, interactive play, and total entertainment are the best descriptions for this console.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    It’s playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought two new 65” Sony 4K uhd TVs for my wife and I to play Destiny on side by side. I had a pro already and she had a regular. She kept running out of space, and I noticed a slight picture difference between our setups, so we got her a pro. Both TVs are wall mounted and next to each other, so I could tell a difference between the sharpness and color saturation between the 2 different ps4’s, but just minimal. Not enough to make a difference or to upgrade if yours works fine. But if you need more space for game downloads, then it makes sense.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Perfect graphics output on OLED tvs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 pro is awesome, Perfect with my C9 LG, the graphics are unreal, this aint your Daddy's old ps2, the PS4 Pro rocks the only shortfall is it does not play ultra high def dvd's! Other than that it's the best gaming console you can buy, blows the Xbox outta the water!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to keep in contact with my son overseas by playing games.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great for HDR gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my first generation PS4 to go with my new LG OLED. HDR games are spectacular. The enhanced colors are really noticeable on games like Horizon and Uncharted. I read some reviews that said the Pro had a lot of fan noise but mine is dead quiet. It's much quieter than my first generation PS4 was.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I Iove it. But one issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Happy I bought it after my original died. However if you have a working PS4, I don’t know if it’s worth the upgrade. Many games have improvements, and a boost mode for games that don’t have patches. But it’s hard to say it’s worth the money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PSVR Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend bought a PSVR for his regular PS4, and it was awesome, so I was convinced to buy a PS4 after not haven gotten one since it came out. I purchased the PS4 Pro, a PSVR, and to my surprise, the performance of the PSVR was better on the PS4 Pro. I would definitely recommend the upgrade for any PSVR enthusiasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Playstation owner and had great experiences with all of them and the PS4 is no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it for Husband! Loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have both Xbox One S and this, same games but only one has VR options! That is the reason for buying, it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps4 pro and when you hook it up to a samsung QLED omg its over you will never go to a different tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Graphics!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not to sure if to get the ps4 or ps4 PRO. Last console I purchased was PS2 back centuries ago. LOVE IT

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Powerhouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek design - You should take note that even though the box shows it on a stand it DOES NOT COME WITH ONE. I picked up a cooling one for about $15 bucks on amazon so problem solved. The picture quality on some of the 4k enabled games on my 4k TV are just astounding. Was worth the upgrade from the PS4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for hubby. He loves it. Had the other console. Download speeds were so slow. Much faster with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite console. I own all the others but this is my favorite.. Use it for games and TV.. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for just about anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is rock solid and the picture produced by this unit is amazing. Too bad it does not play 4k discs but I buy most of my content digitally through iTunes so not a big deal. The picture is amazing when viewing in 4k. You need to get this and pair it up with a descent 4k TV to be blown away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family has always been a loyal customer of Sony’s PlayStation! And have not been disappointed as of yet!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent game console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game console .. Really the 4k with HDR makes each game a spectacle. The graphics are fabulous. how fast it loads and the robust and modern construction .. I am very happy with this acquisition and the price in Bestbuy that I could access .. Thank you ..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Ps4...life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the pro console. There is a good deal of a difference then the regular ps4. Quality in picture, more memory are the key stand outside 4 me.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Powerful System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the PS4 system from release and decided when I purchased my new 4KTV to upgrade to the PS4 Pro. I am glad I did. Graphics upgrade is phenomenal and the download and upload speeds are greatly improved with this machine. Glad I made the jump.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item; Fast delivery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item; Fast delivery! Everything came as expected, including the free game that came with the console!

    I would recommend this to a friend