Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 12,813 reviews
  • Rated 5 out of 5 stars

    Great item; Fast delivery!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item; Fast delivery! Everything came as expected, including the free game that came with the console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted / expected;)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got a ps4 pro, I was looking for a bundle with a game but couldnt find any. But joining the playstation store gives u GREAT discounts on games and movies, takes a while (and memory) to download them, but I'm sure I wont get anywhere NEAR the 1 TB of memory on this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Powerful System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the PS4 system from release and decided when I purchased my new 4KTV to upgrade to the PS4 Pro. I am glad I did. Graphics upgrade is phenomenal and the download and upload speeds are greatly improved with this machine. Glad I made the jump.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fun for family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no problem with this system. It is used every day for my Grandsons to play games and watch videos.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to go with my 4K TV, noticeably better graphics than my standard launch model, and very comparable to graphics on the Xbox one X. Only get this if you have a 4K TV and extra money to spare, if not get a 4K tv first, they are super cheap nowadays, and wait for PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best for gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like it should.. great system and I’ve had all the PlayStations since the 1st still have them all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps4 pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this gaming console and waited for the price drop. i love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You may be missing out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the must have console right now. If you have a 4k with HDR tv, this is your gaming console. Very noticeable improvements, VR runs seamless with higher frame rate. 4K UHD streaming. This is a gaming console first, so reasons for not having a 4K drive makes sense right now. Stream it, or buy a UHDBD player.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Better than most consoles.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't owned a playstation since the PS2. Never even played the PS3. This is my first one in forever. I have an xbox one classic, and the playstation 4 pro just destroys it. I am a avid pc gamer, and this was something I wanted to try, and I am very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    PS4 is amazing!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation really outdid themselves with this one. Faster and better graphics every time. I couldnt be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Sony quality as usual

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit for my teenage boys and they give it a big thumbs up. Easy to setup and the Sony quality graphics are awesome. We went with a wired network setup and it works great (for some reason the previous version with ethernet was not so good).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite console!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved PlayStation my entire life, growing up on the classic PS2 console I couldn’t wait for the day I saved enough to buy the PS4 Pro! It’s amazing, with the 4K quality, plenty of storage, downloadable apps. And I love being able to watch my Blu-ray dvd’s on it as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent graphics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the graphical processing is really good, play blu ray movies as well better than certain dedicated players

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Its fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a while since I purchased a game console. However, my priorities with this purchase are slightly reversed. I was originally looking for a 4K DVD player. Then I ran across this guy and figured it would be nice to have the option to play games too. So far, I’m happy with my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K gaming, the exclusive titles are amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the xbox one x and ps4 pro and prefer the ps4 ecosystem. both have amazing 4k gaming graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great game system

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the PS4 Pro,I had the PS4 slim system for 4 years,I upgraded the solid state drive,I installed the PS4 system update in 5 minutes,I also installed the solid state drive in the PS4 slim as well,The PS4 Pro has unbelievable graphics,I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love my ps4!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for about 2 years now and I’ve never experienced any problems with it. I use it regularly for at least 4 hours a day minimum and it’s still just as fast and efficient as the day I bought it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    First PS since my PS1

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with PS4 Pro, loads many games very quickly. Graphics are great, can't tell much difference from my Xbox One X. Ghost of Tsushima looks amazing! VR option is very cool, Iron Man looks great but is kind of hard to fly. Get one!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the extra dough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're tired of your basic PS4, get up off of the couch, get in your car and drive down to the nearest Best Buy and trade in your old console for this beast. The gameplay is smoother, graphics are more rich, and overall interface runs more quickly. You don't have to get ready to stay ready. PS4 Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most powerful PS4 System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s looks really sharp, the cool PlayStation logo on top is awesome. Recommend for hardcore PS4 players.

    I would recommend this to a friend