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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 12,813 reviews
  • Rated 4 out of 5 stars

    Love the System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had a PS since PS1, love this system easy to operate. Couldnt tell you the difference in PS4 and PS4 Pro, but the Pro works and looks great. Only issue Ive experienced, as why a 4 and not a 5 star, may just be a Sony thing but to charge having a plugged in controller (meanwhile cord didnt feel like it secured well in port) in standby mode (which says it will charge) so couldnt tell if it was charging. Additionally, the cord felt too short and like I was too close to TV to play while charging. Got a cradle charger to help.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best gaming console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point where PS5 speculation has started,yet we dont know when it will be released and how pricey it is going to be. I think ps4 pro is the way to go. No disappointment for next few years guaranteed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fun for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no problem with this system. It is used every day for my Grandsons to play games and watch videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You may be missing out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the must have console right now. If you have a 4k with HDR tv, this is your gaming console. Very noticeable improvements, VR runs seamless with higher frame rate. 4K UHD streaming. This is a gaming console first, so reasons for not having a 4K drive makes sense right now. Stream it, or buy a UHDBD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like it should.. great system and I’ve had all the PlayStations since the 1st still have them all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted / expected;)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got a ps4 pro, I was looking for a bundle with a game but couldnt find any. But joining the playstation store gives u GREAT discounts on games and movies, takes a while (and memory) to download them, but I'm sure I wont get anywhere NEAR the 1 TB of memory on this thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this gaming console and waited for the price drop. i love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the graphical processing is really good, play blu ray movies as well better than certain dedicated players

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K gaming, the exclusive titles are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the xbox one x and ps4 pro and prefer the ps4 ecosystem. both have amazing 4k gaming graphics.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Its fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a while since I purchased a game console. However, my priorities with this purchase are slightly reversed. I was originally looking for a 4K DVD player. Then I ran across this guy and figured it would be nice to have the option to play games too. So far, I’m happy with my decision.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the extra dough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're tired of your basic PS4, get up off of the couch, get in your car and drive down to the nearest Best Buy and trade in your old console for this beast. The gameplay is smoother, graphics are more rich, and overall interface runs more quickly. You don't have to get ready to stay ready. PS4 Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Better than most consoles.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't owned a playstation since the PS2. Never even played the PS3. This is my first one in forever. I have an xbox one classic, and the playstation 4 pro just destroys it. I am a avid pc gamer, and this was something I wanted to try, and I am very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to go with my 4K TV, noticeably better graphics than my standard launch model, and very comparable to graphics on the Xbox one X. Only get this if you have a 4K TV and extra money to spare, if not get a 4K tv first, they are super cheap nowadays, and wait for PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most powerful PS4 System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s looks really sharp, the cool PlayStation logo on top is awesome. Recommend for hardcore PS4 players.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved PlayStation my entire life, growing up on the classic PS2 console I couldn’t wait for the day I saved enough to buy the PS4 Pro! It’s amazing, with the 4K quality, plenty of storage, downloadable apps. And I love being able to watch my Blu-ray dvd’s on it as well!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great for those Playstation Gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade to the standard PS4. I will say that this is what the original PS4 should have been when it was first released. A little disappointed that it does not come with a native 4K player built in but otherwise a great purchase! The graphics, smoothness of play and quality beats everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming console, happy with choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 pro is all that I expected, maybe more!! Looking forward in purchasing more games soon, so much fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Great system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps4 was always the popular system and when they finally got a pro version i had to have it and i love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a ps4 slim bought this for second console and very happy with it. Games run smoother and load faster.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I was proven wrong.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the Pro version for the bigger hard drive. I wasn't concerned about the 4K game play. I do own a 4K tv and to my surprise. The picture quality was so much better that I actually noticed it, and liked it! Crisp clean and sharp. Now if Sony would just send an update out to play 4K blurays.

    I would recommend this to a friend