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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 12,813 reviews
  • Rated 5 out of 5 stars

    Great gaming console, happy with choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 pro is all that I expected, maybe more!! Looking forward in purchasing more games soon, so much fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Great system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps4 was always the popular system and when they finally got a pro version i had to have it and i love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a ps4 slim bought this for second console and very happy with it. Games run smoother and load faster.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great for those Playstation Gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade to the standard PS4. I will say that this is what the original PS4 should have been when it was first released. A little disappointed that it does not come with a native 4K player built in but otherwise a great purchase! The graphics, smoothness of play and quality beats everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed my ps4 pro and there is way more you can do with it than just play games. I use it for Netflix, YouTube and even using the web. I also think the play station store is easy to navigate and has tons of games from every genre.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent 4K Gaming and the best exclusives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS4 Pro runs like an absolute beast. I love the option for higher framerates in some games, and I really love the graphical upgrades provided by the 4K and HDR support on games like God of War. This console easily has the best exclusives, and it seems to have the brightest future ahead.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I was proven wrong.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the Pro version for the bigger hard drive. I wasn't concerned about the 4K game play. I do own a 4K tv and to my surprise. The picture quality was so much better that I actually noticed it, and liked it! Crisp clean and sharp. Now if Sony would just send an update out to play 4K blurays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best companion console for a 4k HDR HDTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please, is there anything that hasn't been said about the PS4? If you have a 4K HDR HDTV, this is a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally fun and worth your money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fun and awesome game console for all fans of the Playstation and SONY electronics. I loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great platform

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first PS4. I have played the original and while I still use a 1080p tv I can say load times and frane rates are inpressive. I also own a Xbox one to compare. Really happy with the purrase and love the Horizon zero dawn. Look forward to contining the uncharted series where it left off on my PS3.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good system, good peripherals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had put off buying a PS4 for quite some time, due to the price, but in the end, it seems worth it. Runs fine, good games out for it now and coming out in the next few months. The PS4 PRO controller is also compatible with my PC games via the USB cord, so that's an added bonus, and if you stream games like I do, you can use the PSN's remote play (free) to stream through OBS instead of using the kind of weird interface built into the PS4's streaming setup. I just wish it didn't require a premium subscription to PSPlus to play video games online with people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoyed playing games on the Pro console ..e.g the FIFA 2018 was really cool playing it on PS4 Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what it's suppose to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about this product? It is a PS4 Pro and it works as it is suppose to! Great product Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Definitely A Noticeable Upgrade From The Old PS4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new PS4 Pro!!!! The design is amazing and the speed is fantastic you can definitely tell the difference between the old PS4 and the pro. Would definitely recommend to anyone looking for a fast and easy to use game system!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several gaming systems, starting with my first, which was a NES during my childhood. I'm one of the people who was against systems doing more than just video games. I thought, "Why do more than play games? That's the point of a video game system!" I must say I was wrong! All this time I wasn't against options outside of gaming, I was against badly implemented menu systems that fet clunky. The PS4 has such a seamless system, between downloading video games and loading apps such as YouTube. I haven't even gotten to the biggest plus of the PS4 Pro: the gaming! What a system! The high resolution, the quick load times. I primarily got the PS4 Pro for the VR system, which I will review next, but compared to the PS4, the PS4 Pro is by far a whole different experience. The games feel like they were made for this system! If you enjoy gaming you will need this system. If you own a PS4, consider selling it and using the money to help purchase this upgraded system. It is worth it if you love PlayStation. Big thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    suberb

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning a ps4 regulsr and i switch to a PRO console i was amazed on how great the picture quality is during game play. you can tell the difference between a regular and the PRO console.a must buy until the new PS5 comes out in November

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Absolutely Great System!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently updated from my original PS4 to a PS4 PRO since I purchased a LG 55B6P OLED tv on Black Friday and my games look Incredible! With a mixture of a great tv and a great console you can really tell the difference! I have always loved PlayStation and I'm super happy with the new PS4 PRO! Buy one!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to upgrade to the pro recently and you can see such a huge difference. PlayStation has so many games to choose from and some excellent exclusives. I would definitely recommend it to those that love to game. Also the protection plan offered by Best Buy is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My boys love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 boys and they know games. This one is a WINNER because I can't get them away from it sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've heard people complaining about the lack of 4K disc drive, but honestly why would anybody pay $30 for a movie that you can get digitally for half the price and that the console will upscale anyway to 4K? And trust me if you have a good UHD it will work. The games are beautiful on 4K HDR, like Last Of Us.

    I would recommend this to a friend