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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 12,813 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps4 pro is definitely a step up. I have a ps4 and a pro. They are both fantastic products that I enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Still Playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded my Playstation3 to 4 Pro. I have a 4K TV and the images are stunning. I mainly play MLB the Show, Gran Turismo, and Madden. The two Playstation exclusives marry me to Sony. The graphics on those games are smoother and even more life-like than the PS3. Having a blast so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Meh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a little over two years ago and it’s been pretty decent. I’m not sure what happened but at some point the hard drive got corrupted from what I assume to have been a power outage. Sometimes it stalls and crashes but honestly I think that’s just part of the system. You’ll definitely ask why you paid so much money for it, but then forget it once your game actually loads up. Its pretty great and even better with a PS Plus membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you have a great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this to anyone that has a good 4K and real HDR compatible TV. The improvements in Pro optimized games are very noticeable. Due to the same slow CPU, the resolution is increased to decrease the bottleneck of the CPU and put more load on this "double the power" GPU (which is why frame rates are improved for optimized games). The only thing that has left me disappointed is that the LAN chip it still slow (even though it supports 5GHz). I have 200/20 internet speeds and this device still cannot even reach half of my actual speeds (vs the Xbox One S). Another disappointing aspect is that this device does not have 4K Blu-Ray support (which is odd since Sony was an early founder and huge pusher in terms of Blu-Ray in general). If you can only afford either the Xbox One X or the PS4 Pro I would go with the PS4 Pro mainly due to the exclusives that Sony has. The Xbox One X will be more powerful (almost 2 teraflops more powerful) than the PS4 Pro but I think exclusives are the biggest selling point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro version makes a difference especially when using VR. Great experience. Definitely recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 5 out of 5 stars

    Classic gaming system, way better controller now

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just to play Spider-Man, glad I did, now I need to play Last of Us. I usually am an Xbox person mostly because of the controller, I'm glad Sony has finally redesigned the triggers on this thing, it feels a lot better to me now.

    I would recommend this to a friend
  • Cons mentioned:
    Heat, Noise

    Rated 4 out of 5 stars

    Fast but hot console

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K gaming is so great but this one run so loud and hot. Have to use headphone while gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome graphics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a gift and could not be more pleased. My husband loves it and plays it all the time.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    I love the pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I can definitely agree that this console is not for everyone and not everyone will spend the money to upgrade, I'm glad I did. I love the games that run in 4K and that the console makes older games look better. I With the recent update, adding boost mode, it makes the early games look even better.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 4 out of 5 stars

    got this for the show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this to play the show and love it the extra power makes the slow downs alot less then my friends slim and the extra fidelity with enhanced graphics

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 4 Pro was bought for my husband as one of his gifts. His eyes lit up when he opened the box just like a little kid. He loves the graphics. He loves all games I purchased for the game. He loves to play his Virtual Reality games on it. Everything seems so real.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this ps4 as a gift for my boyfriend and he couldn't be any happier, Definitely worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale for Black Friday this year, so I took the plunge and bought it to upgrade my original PS4 (3-4 yrs old). The original PS4 is still running strong, but I thought it'd be nice to have the UHD resolution along with my 4K UHD TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love playing this thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device - love it to play with my nieces, to watch movies, to use the apps. Overall - great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The variety of games for this console are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love the variety of games available, both my 15 and 10 year old find the games they both love

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It’s really awesome to play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this during thanks giving, and I must say it’s one of the best consoles out there. The 4K content hdr makes it super vivid and clear picture quality makes you feel like real world. And also Best Buy is always best place to buy for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 4k streaming. The pricing was spot on. It is easily the best Xmas gift I bought this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for any hardcore gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system for anyone hardcore about console gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent, and I’m very pleased with it. I would definately recommend it to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    FUNFUNFUN

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my husband and he is hooked 39 years old but now like a kid obsessed, says this is the only way he can relax and let his brain rest from work. works great the graphics are awesome he loves that it is multiplayer

    I would recommend this to a friend