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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 12,813 reviews
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Best PLAYSTATION console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had every Playstation console all the way back to the original Playstation. I'm very pleased with this console. I had a first gen PS4 and it seemed to lag on games but this PS4 Pro does not on the MMO's I play. So happy I upgraded. Only thing I wish it had was full 4K support not just 4K upscaling.

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 5 out of 5 stars

    Classic gaming system, way better controller now

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just to play Spider-Man, glad I did, now I need to play Last of Us. I usually am an Xbox person mostly because of the controller, I'm glad Sony has finally redesigned the triggers on this thing, it feels a lot better to me now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It not be the very best one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 PRO,it might not be the very best gaming console now,but it’s second to one and u can’t go wrong buying this today! Go Sony,keep doing what u do the best...trying being the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new purchase the play station work very smoothly and a very video resolution

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It’s really awesome to play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this during thanks giving, and I must say it’s one of the best consoles out there. The 4K content hdr makes it super vivid and clear picture quality makes you feel like real world. And also Best Buy is always best place to buy for electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth 399

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Pro from the PS4 and it is well worth the upgrade. I have a 4k hdr tv and I see a difference for sure. So far I have played Call of Duty , Tomb Raider, Battlefield 1, and Infamous First Light. All look great on the Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of my roommates and all my brothers own a PS4. It was inevitable that I would buy one as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy this but after all the reviews I decided to go with this instead of the x-box

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difference?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold my older ps4 to help get the pro, I cant tell a difference and if I still had my older one I would have returned it. Someone who is more into gaming my be able see a difference. I would recommend it if you dont have a ps4 already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing PS4 Console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a direct comparison of PS4 orignal vs the PRO and this is hands down noticeable with a 4k tv.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellant system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had many systems in the past and decided to get back into games a bit so wanted a new system. PlayStation always is easy to use gives tons of great options and has awesome graphics. System was highly recommended to me and i would also highly recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Heat, Noise

    Rated 4 out of 5 stars

    Fast but hot console

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K gaming is so great but this one run so loud and hot. Have to use headphone while gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My First PS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn between the PS4 and the Pro but with the Virtual glasses and all the Pro was the choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my 10 and 11 yr olds and they they love it. VR is amazing. would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Absolutely Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best console on the market! The graphics are very clear and defined, however, you must have a 4K tv to experience this to it’s full potential. This comes with a HDMI cable as well, which is a nice plus. It’s slim and sleek design is also a eye catcher... love the PS4!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Nice upgrade to the PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is slam sleek looking controller feels nice in the hand games look outstanding with the new graphics upgrade storage upgrade is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Didn’t think it was possible from the original ps4. Took a bit of working around in order to get the right cable and settings just right to see the difference but it looks great with games that are pro enhanced.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console but lacks true 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this console due to the fact that most exclusives and triple AAA games now are optimized for the ps4 pro. It definitely showed a different between the old and new. If you really care about graphics and FPS then I recommend you buy this and if not then it is not for you.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    FUNFUNFUN

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my husband and he is hooked 39 years old but now like a kid obsessed, says this is the only way he can relax and let his brain rest from work. works great the graphics are awesome he loves that it is multiplayer

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 4 out of 5 stars

    Graphics Look Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son who says he loves how nice the graphics look. We did have to buy a new 4k TV so not sure how it would look without it.

    I would recommend this to a friend