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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Console, But Don’t Buy Now

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great console with fantastic graphics, but I can’t recommend buying it since the PS5 is around the corner and will be backwards compatible with PS4 games.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been and Xbox user for years. I thought this we be a good time to switch. Especially with the next generation consoles coming out. Picking up this item was easy, fast, and most importantly SAFE.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 in general is an excellent platform, but the Pro version is especially impressive. If you have a 4K television, you should absolutely spend the extra cash to get the Pro version -- and I would really recommend doing so even if you just have a 1080p screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 pro, everything you want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a ps4 pro, you know what it entails, and it works perfectly, just as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a PlayStation guy I like the games that are just made for that console like the Spider-Man which looks amazing on the pro and load times are fast had the regular ps4 but needed more memory so got this and haven’t regretted it at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console can connect to 5ghz wifi, which helps out when you are connecting via Wifi

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and I were'nt sure about investing in a gaming system. But, we did some research online and thru friends and this was highly rated. So glad we purchased this! The graphics are incredible and playing with friends via + is a blast!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PlayStation! Play it everyday at least 4 hours! I don't know what I used to do before I got it. Even though I bought it red stickered it still works fantastic like I got a brand new one out of the box!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freaking sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! HDR really makes a difference it’s like I’m really in the game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up a ps4 pro for the upgrades. 4K gaming is crisp and system runs smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this system is great...seems to play game faster and load times are faster as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT 4K Gaming Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this great 4K HDR Gaming console.lots of free game’s available @ play store

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Industry Leader for a Reason

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is little to nothing to hate about this gaming system. The PS4 Pro provides awesome gaming with great graphics quality. The main menu is easy to navigate. 1TB of space leaves tons of room for storage. Can't go wrong with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 Pro - Yeah Baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the latest and greatest of the home game systems. Only complaint is not being able to play existing games but the graphics are awesome. If you like PS4 buy the pro, you will not be disappointed unless your playing on a black and white tv...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best game console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love playing with this all the time with its 4K resolution the games are so vivid.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome Consule

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t owned a PlayStation in years. I’m normally an Xbox person, but this has been one great purchase. Fast load times, amazing graphics. Would recommend owning a 4K tv if you have this consule. You want the bang for your buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my other PS4 system because they told me this one was awesome and they were right. I especially like to play 4K movies with it because they look incredibly clearly and vivid. With the increased memory you don't have to worry about saving too many video games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Looks Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously looking forward to the new model. I'm really happy Best Buy allowed me to preorder it.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Upgrage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After upgrading both my TV and receiver to 4k. I consider upgrading my original PlayStation 4 for the pro version to utilize the 4k. The added benefit of a 5g wireless connection was an added bonus. I have not had any speed connection issue and the 4k looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson was ecstatic to get this PlayStation!! We also bought a new TV for his room to go with it! That way I keep my TV in the living room for myself! We were both very happy for many reasons!

    I would recommend this to a friend