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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 12,813 reviews
  • Rated 5 out of 5 stars

    Best system out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 Pro is clearly the best system currently! Hope they keep this trend up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Next level gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for both elite gamers and technology enthusiasts alike. Great speed and power. It's much quieter than the original PS4. The display output is so clear because of the 4K capabilities. I'm very happy and I'm going to back to gaming now, see ya!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Well built! Offers amazing picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new TV and I gotta admit that the HDR support is fantastic! I mainly bought this model to play spiderman and horizon zero Dawn in 4k and the visuals n performance took my breathe away! Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Invention Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the PlayStation4, Sony broke the mold when it comes to video game consoles. Then they had to make it just a little bit better. I can honestly this because I have all of the other inferior product's on the shelf in the basement. Love my PlayStation 4!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great getting back into video games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been into Microsoft, but Sony showed me they're just as great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing system. I love getting back into exclusive games. I have XBox One as well. I also have a copy of Mass Effect:Andromeda on both. The picture from the PlayStation console it obviously better. It is more clear, and very 3D like qualities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love the new style bought it as a gift for my husband and he loves it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    great gaming system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first gaming system I have bought in sometime and I am very pleased. The graphics are great and game speed excellent. I love the design and black mat look. This system will be more than enough for awhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 4 is a great gaming console. I like the Xbox one X better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides a vast number of game titles in it's library. Games for all ages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting for the PS4 Pro to go on sale so I can upscale my games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice console for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased for my nephew who is very pleased with the system.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A Must if you have a 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can definitely tell the difference between the standard PS4 and this beast of a console. The graphics are better, colors are more vibrant, and the game seems more fluid. If you have a 4k TV and are a Playstation player.. I would highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing Graphics!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my son asked for this I was hesitant because he already has Xbox One. To my surprise it is a big hit here even though he has another console. He is privy to games not offered anywhere else and the graphics are outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for 4K TV gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this PS/4 Pro to replace my aging PS/3, plus I wanted to play games in 4K (HDR) format on my new TV. Although, the XBOX One X is better for 4K gaming the difference was not noticable to me. In addition, Sony offers a MUCH bigger games library. No, the PS/4 is not backward compatible with PS/2 or PS/3 games.....but I could not see myself playing old games on my awesome 4K TV - and if I really want to play those games,I will just play them on the respective consoles (which I kept). The PS/4 Pro is also the perfect platform to add a Playstation Virtual Reality (PSVR) system. No long loading times and the game play is awesome. The PS/4 Pro remastered game "Prey" is so much fun to play on a 4K system, the game details are outstanding and the action is without equal. I am definitely enjoying this console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this console for my son with VR glasses and he loves it so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is my second time to purchase sony console. so I think it is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son i opened before giving it to him and its awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS4 pro is it worth?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course it is! Only wish it could have slingtv app. If you need a gift for your children so they can give you some peace while your on your off days and need them to be quiet, this is it for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Game Console on the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro outputs a 4K- and HDR signal that's compatible with high-end TVs, and promises better visuals and increased frame rates for certain games. The console includes a 1TB hard drive, and it works with all PS4 games, apps and accessories to date.

    I would recommend this to a friend