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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome game console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with cod modern warfare and god of war for my boyfriend for his birthday. He hasn’t stopped playing. So happy with the ps4 !! He has always wanted it and now I want to get one for my son lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Pro Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own this Pro bundle, you'll ask why i didn't spend the 100.00 extra, the features can't compare, althought the two units do exactly the same thing (play games) But the memory is what you want

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Searched for this console for months and was finally able to get it from Best Buy. Console is flawless, shipping was pretty quick despite this pandemic and was way cheaper than ones I saw on Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the PS4 Pro to replace my previous regular PS4 (which sadly was stolen), and I’ve been so happy with the upgraded graphics that I am kinda happy how things turned out! A really nice improvement to the PS4 hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice graphics and fast system. Lots of games available to play with.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    It's a PS4

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned every PS and this one does not disappoint. Great graphics, the controller is much lighter than an XBOX and not batteries are required. Games are amazing looking and digital content is quick to download.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Fantastic! 4K is Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly didn't have my hopes up when purchasing this Pro version, but man..... It makes a huge difference, even when playing the same games. If you don't have a 4K TV, don't waste your money. If you do, what are you waiting for? Grab one today!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ps4 is outstanding, graphics in the game feels like your really there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console. I'd recommend this version if you have a 4k TV.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 Pro Exceeds Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro is almost identical to the regular or slim versions of the PS4, but it provides added hard drive space and physical buttons. Beyond that, the specs have been increased substantially, especially graphics, being able to support 4K is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and powerful system for a first time buyer that has never owned a PS4 system befor. It is also a welcome up grade over the original model because of the power increases and 2160p 4k UHD HDR it Offers. If you own a 4k TV with HDR it looks amazing and the games as of now are only patched games to look better. Later once the game companies start making games from the beginning with these power increases they will then start to really show off added power of the system. The increase in base hard drive size is also welcome cause games fill them very fast and this is why I always say buy the game instead of downloading because even with bigger hard drives downloads fill extremely fast when new games can take upwards of 50 GB and updates can add even more. This is also a must for anyone that has the PS VR because the extra power is needed to run it smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Friday Sale!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the great sale! Playing games at 4k resolution is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the graphics on my 4k tv with gaming on this!! No it doesn't have a 4k blu ray player and that's a downer but the games look absolutely amazing!! And that's what is out now wait till developers get a handle on this extra horsepower!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro for real

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only way to play PS4. Step up your game, step up to the pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gift for my kid in high school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves this console. Great games. A way to communicate with friends

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Exceeds my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system. I have been playing mostly pc and Xbox One. Given the many Ps4 exclusives, the Playstation Pro seemed like a great time to start playing them. I have mine hooked up to a Vizio, 4k TV and it looks fantastic. I highly recommend the Ps4 Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Its great for spending time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro outputs a 4K- and HDR signal that's compatible with high-end TV, and promises better visuals and increased frame rates for certain games. The console includes a 1TB hard drive, and it works with all PS4 games, apps and accessories to date.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Powerful but overpriced still

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A PlayStation is a PlayStation.. This one does 4K vs slim but not 4K blu Rays? Kinda stupid... Other than that it's great runs well.. Got vr... Which is a later review.. Didn't Hav a bundled game at the price of $399 that's a bit high with no extras.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best gift under the tree

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas. It's the gift he liked the best and has been playing games ever since. He likes the new PS4 Pro because it's even better than the console his friends have. I'm not very technical, but he was thrilled with the gift.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Probably my last console for a long while.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids are growing up and have started jammin on my old ps4 more often and so I decided it was time to finally get the pro for myself. Glad I did and the graphics are indeed noticeably better on the uhd!

    I would recommend this to a friend