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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 12,813 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Fun for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my son’s Christmas present and he loved it since he could play games with great graphics. There are also some games suitable for our daughter and family as well. Overall excellent but now need to put a limit on playing time!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Very good could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are two problems I have with the PS4 pro. First it gets very hot went playing games compare to my Xbox one. Second the wifi download speed is super slow compare to the Xbox one. I have very fast internet and it took over 4 hours to download 2 Gb on the PS4 pro. That same file on the Xbox would have been a hour or less The game sections is great compare the Xbox one, but it is not true 4K. Which is not a big deal if you do not have a 4K television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and powerful system for a first time buyer that has never owned a PS4 system befor. It is also a welcome up grade over the original model because of the power increases and 2160p 4k UHD HDR it Offers. If you own a 4k TV with HDR it looks amazing and the games as of now are only patched games to look better. Later once the game companies start making games from the beginning with these power increases they will then start to really show off added power of the system. The increase in base hard drive size is also welcome cause games fill them very fast and this is why I always say buy the game instead of downloading because even with bigger hard drives downloads fill extremely fast when new games can take upwards of 50 GB and updates can add even more. This is also a must for anyone that has the PS VR because the extra power is needed to run it smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this system for the kids, use it myself. Easy to hook up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the graphics on my 4k tv with gaming on this!! No it doesn't have a 4k blu ray player and that's a downer but the games look absolutely amazing!! And that's what is out now wait till developers get a handle on this extra horsepower!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Its great for spending time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 Pro outputs a 4K- and HDR signal that's compatible with high-end TV, and promises better visuals and increased frame rates for certain games. The console includes a 1TB hard drive, and it works with all PS4 games, apps and accessories to date.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Powerful but overpriced still

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A PlayStation is a PlayStation.. This one does 4K vs slim but not 4K blu Rays? Kinda stupid... Other than that it's great runs well.. Got vr... Which is a later review.. Didn't Hav a bundled game at the price of $399 that's a bit high with no extras.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Exceeds my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system. I have been playing mostly pc and Xbox One. Given the many Ps4 exclusives, the Playstation Pro seemed like a great time to start playing them. I have mine hooked up to a Vizio, 4k TV and it looks fantastic. I highly recommend the Ps4 Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Game Console

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the game console as a birthday present to my daughter and I’m glad that I did because she was very happy and very satisfied with how the console performs. She also has so many choices on the games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best gift under the tree

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas. It's the gift he liked the best and has been playing games ever since. He likes the new PS4 Pro because it's even better than the console his friends have. I'm not very technical, but he was thrilled with the gift.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game console has great 4K look on my Samsung Qled. With enhance gaming games gives a realistic look on the tv screen. I have not tried the 4K streaming cause I have other devices for that but someday maybe I will.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a PS4 and I could notice the difference in smoothness. Things run quicker and the graphics are noticeably better. I play PC games as well so comparing quality of the graphics is a bit difficult. I noticed a major difference in games like Horizon where the game actually utilizes the extra power of the PS4 Pro. Best part of this purchase is the Geek Squad protection plan. If they release a new one I will upgrade to the next one.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Best upgrade for 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded a few months ago from a normal PS4 to the pro. I love it. It’s slightly bigger than a normal PS4, but it handles gigabit internet and 4K HDR resolution. I watch many streaming platforms from it and it’s fine. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 4 pro has all of the necessities for gamers and media consumers. I thoroughly enjoyed my time with my PlayStation 4 pro but had to return it due to financial circumstances. I would definitely purchase it again if otherwise. The user interface is clean and easy to understand as well as to use. Video games are crisp and run smoothly I've had no issues and it can even support virtual reality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely speedy shipping and packaged perfectly so there's no damnage.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be any happier with my purchase! My order arrived quickly and everything works perfectly. I'm glad I decided to get the PS4 Pro instead of the original PS4- the enhancing graphics and processing power really makes a difference!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    My second PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a PS4 when they first came out and love it. I want to buy a 4K television, so I thought I would start with my game system 1st. This one is supposed to handle 4K, so I can't wait to get my next television to pair with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SYSTEM, EVEN THOUGH ITS PRICEY! RUNS GREAT AND LOOKS EVEN BETTER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome graphics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and in stock same day. Best Buy is the best place for gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints from this product, i am excited to play its been awhile.

    I would recommend this to a friend