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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 12,813 reviews
  • Rated 5 out of 5 stars

    The graphics are amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned every PlayStation ever made and this one is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is perfect. It’s a great gift. So happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation all day. But wish they add 4k DVD playback for the system

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console for gamers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 4 Pro is a wonderful for gamers. It has a great library of exclusives like Horizon: Zero Dawn and Uncharted 4. The PlayStation 4 Pro makes great looking games look even better. I recommend it to those who don't already have a PS4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you car about games instead of the hardware, You should buy this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game console. Can never go wrong with a sony PS. Cool features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first did not work in my 4K but then after some adjustment it work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the PS4 and somehow it’s not turning on after turning off it for the first time. I think it’s PS4 Pro issues and I send it to the Sony and get it repaired. Now it’s working fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, smooth, the 4k experience really makes a difference, games do look better and perform better, only bad thing is that it doesnt have a ultra bluray player, only 4k streaming, sony messed up on that one, other than that great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a PS4 or an upgrade, this one is definitely the one to go for. Amazing design, and boost in storage with 4k capability. This is the 3rd ones I’ve purchased, definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning and only purchasing Xbox systems. I purchased a 4K tv I already owned a Xbox one but it was not a Xbox one S. I didn't want to purchase another Xbox to experience 4K so I decided to try the PS4 pro. I'm glad I did after trying PlayStation I realized I should have gone that route to begin with. The graphics are great and overall gameplay is better than the Xbox. I recommend this product to anyone with a 4K tv and that likes gaming this is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing System

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jumping back into gaming after more than 10 years with the extra time we all have now due to the pandemic. It looks great, runs great, awesome selection of games, I'm sorry I ever left haha

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great and supported 4K games look wonderful. However, seeing that most games don't support a native 4K resolution and many other games don't benefit from the Pros features (supers ampling, increased fps, more stable performance) I wouldn't recommend the upgrade if you already have the base PS4. A 4k bluray player would've been nice as well but it's a great product nevertheless for those going into the PS4 for the first time, especially if you have a 4K setup.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Gaming System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a GREAT 4K gaming system to go with my new Sony 65 inch 4K TV There's no better pairing than the Sony PS4 to go with a Sony TV. When you power on the Play Statin it also powers up the TV, how cool is that!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love his PS4 Pro. It's a fantastic console and the games look incredible on it, especially Red Dead Redemption 2. We don't feel the need to upgrade to the PS5 anytime soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smoother faster bolder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a 4K tv to get the full effect, but so far, it’s awesome that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 pro is definitely a great gaming machine. Worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Get one!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what an incredible console. 4k gaming made easy, just plug it in to your 4k tv and you're good to go. No drivers to update, no processor, graphics card or memory to upgrade. Easy and simple way to enjoy unlimited hours of pure entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro was worth waiting for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad I waited to upgrade to the PS4 Pro from my PS3. Great sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 pro is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great video game system to play AAA exclusives for the ps4

    I would recommend this to a friend