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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 12,813 reviews
  • Rated 5 out of 5 stars

    Nice system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on black friday sale with the free destiny 2 copy cant be it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. The service that Best Buy provides is really appreciable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a PS4 or an upgrade, this one is definitely the one to go for. Amazing design, and boost in storage with 4k capability. This is the 3rd ones I’ve purchased, definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids and I really love this. Worth the extra money to get the pro

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great for 13 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up, great fun. We went with pro and also purchased a 4k TV. However, don't have the TV set up got this to play on the TV when all set. Looking forward to seeing the graphics then, but my 13 year old loves it of course

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    great gaming experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love playing FIFA 17 and other games very much. They just don't get tired playing games in this device. They don't want to go on a vacation either after I bought them this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Born Again Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a ten-year hiatus from console gaming. I just returned and found myself naturally gravitating back to the PSN familia, mostly due to peer pressure and also in part due to a preference for the PS game collection. And for the most part, I am happy with my decision to buy the PS4Pro. The controls feel strongly familiar, the game selection is massive and perpetually growing in new and exciting ways, the online social features of the platform have grown exponentially, and the graphics are amazing. More flexible customization on the home screen and less forced "bloatware"/app-ads would be nice but I get it, subscription services and unintrusive advertising are trending. Overall though, I have never second-guessed my actual purchase and like Michael Corleone, just when I thought I was out they pulled me back in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job enhancing this original PS4. The Pro is great.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great gaming system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband had a regular PS4 and it fell off our fireplace so we were due for a new one sadly so we upgraded to the PS4 pro and it is awesome! Get color and shows 4K if you have that kind of tv. Great purchase and it was well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4-Pro Best console to own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded my original PS4 to the Pro edition and very pleased w this decision. The 1TB HD is nice and the graphics are severely enhanced from the original. A 4K tv is encouraged to see the optimal results of the pro.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing System

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jumping back into gaming after more than 10 years with the extra time we all have now due to the pandemic. It looks great, runs great, awesome selection of games, I'm sorry I ever left haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally Bought PS4 Pro in Thanks giving deals, awesome experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games look really good on my sony 4k tv graphics are really smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Master Race!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a fan of playstation since day one and will never own a xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playing VR is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not owned a gaming console since my N64. Played BeatSaber during Christmas time. I didn’t know what I have been missing out on. I had no issues installing and setting up. I am happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent game unit a number of games to play solo or two person

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wondering if I should go with the slim or the Pro. I'm glad I went with the Pro. It makes HD movies look better in 4K and the processor is faster than my original 4; I never play the old one anymore. It pairs really well with a Sony TV.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love, Love, Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded and will never look back. All my 4K games look SO GOOD OH MY GOD. I'm sighing in relief because of the huge capacity as well. I never have to delete games to download new ones now and it saves so much time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the PS4 during Black Friday and got the best deal at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Playstation. It was a no brainer to upgrade to the pro!

    I would recommend this to a friend