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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 12,813 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hard to find this year for Christmas but I got lucky and found at Best Buy. Upgrading from PS4 slim to PS4 pro had some glitches but once completed, everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming console out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome features. Can watch Netflix and even pay per view fights!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1tb system rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 1tb. System is great. Loads quickly, looks great in 4k

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Console Superiority

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the PS4 and the new PS4 Pro was a given. Even without a 4K TV this machine is superior to all consoles out now. Great graphics and user friendly setup. I don't have to search for what I need like on Xbox and that's a plus for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system for the 4k gaming and the list of features it offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He said best console. He has fun with his friends playing online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get for the kids, hours of entertainment. It has 1 tb of storage.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Good but loud

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a common problem with PS4’s. I’ve had two and they’ve both been loud when the fan comes on. Depends on the game, seems like. I’ve cleaned this one of any dust once a week since I’ve purchased it, but it’s loud from out the box. I even purchased some lifters online to help with air flow. Still loud. Great system, hopefully the next one isn’t as loud. Love it overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the customer service and the system itself is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one as the Christmas gift for my son, he loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the ps4 to replace my ps3 and it is an amazing console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have been playing nonstop! it was a great buy at a great price

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Pro is by far the most advanced and powerful gaming console on the market. It is capable of streaming 4K content and well worth the money. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great with 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doubke the memory and looks great on a 4K TV. Stick to the PlayStation 4 non pro if you don't have the 4K TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t really see the difference between the ps4 and the pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the PlayStation console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game play, video graphics are great. Enjoy it very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PlayStation is great for the avid gamer that likes to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite gaming console I've ever played or owned. The apps for video streaming have awesome, full-featured interfaces, and often allow for more audio options (2.1 vs. 5.1 surround) than the desktop webapps or other consoles. I don't have a 4K TV, so I can't speak to the enhanced features, but the extra USB3 connection on the back for an external hard-drive is very much appreciated, and the power / eject buttons are in a better location, on a matte (instead of glossy) button, so it's slightly easier to read the insanely tiny icons to figure out which is which. It's the console, it plays the games, what more is there to say? We're all really just waiting for "Death Stranding", and that's all that matters, right??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth all of it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra dough... waited for Black Friday for the $50 off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience they help you to save money in electricity, is good and cute for you home, pretty easy to install and absolutely easy to use, the best for you home ever.

    I would recommend this to a friend